FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,016 reviews

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Washington
1 review
0 helpful votes
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Free trees for us.
June 17, 2022

A couple treees were smaller than they were supposed to be. We told fast trees about the issue and they made good by sending us 6 more trees for free. Excellent customer service thank you.

Date of experience: June 17, 2022
Ohio
1 review
0 helpful votes
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Blooming right out of the box
June 17, 2022

Very healthy looking bushes. Instant blooms looking forward to the colors

Date of experience: June 17, 2022
Michigan
1 review
0 helpful votes
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Excellent Company.
June 17, 2022

Lisa was just wonder, very knowledgeable and professional. I have been recommending Fast Growing Trees to everyone in my condo complex. Kudos to the company.

Date of experience: June 17, 2022
Missouri
1 review
0 helpful votes
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Poor Product quality
June 20, 2022

The product I ordered and received was very poor quality, a lot smaller, nothing like it looked on your website, I can get the same product from local nurseries for a lot less and don't have to pay shipping charges. Just so you know. This was my testing shopping because I had more ideas in mind, like private fence trees but I have my doubts now in the quality of your products. Thank you anyway.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Georgia
1 review
0 helpful votes
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Nice little trees
June 17, 2022

This company didn't waste any time delivering the trees and they were packed really well! Thank you for great service and great trees!

Date of experience: June 17, 2022
West Virginia
1 review
0 helpful votes
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First Time Purchase
June 17, 2022

Trees were all in great shape, except for one box that was damaged. They immediately took care of the issue and sent a replacement that was in great condition. Very satisfied with the customer service and the trees.

Date of experience: June 17, 2022
Montana
1 review
0 helpful votes
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Everything arrived as promised and they managed to fit all of my items in one large box so there wasn't a ton of waste after the trees were in the ground. The drop in bag was just as easy to plant as promised and the bucket style was easy to unpack and plant. The only downside was the amount of staples in the packaging makes it difficult to recycle.

Date of experience: June 17, 2022
Massachusetts
1 review
0 helpful votes
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Good Service - Good products
June 17, 2022

I have purchased numerous trees and shrubs from Fast Growing Trees and most have lived and I have been satisfied. A few did not survive and were immediately replaced by Fast Growing Trees. I had one Japanese Cherry Tree that we lovely for several years and then developed a bark problem and died. I think that was due to the pachysandra growing too close to the trunk causing a lack of air and sun to the roots. Their support team helped me diagnose the problem. Other than that all the trees have grow and thrived.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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The tree is great but I sent it as a condolence gift: it didn't ship until 7 days after I ordered it and when the family received it, the message we wrote was not included so they had no idea who it was from. They called the California nursery it shipped from who also has no idea and suggested they call FGT. It was just an extra hassle for a family in mourning and it was shipped then received considerably later than expected. The tree and packing was great though.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience and are taking a closer look!

Colorado
1 review
0 helpful votes
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Great product. Fast delivery.
June 17, 2022

The shrubs I ordered arrived promptly and in good condition. They are thriving.

Date of experience: June 17, 2022
Georgia
3 reviews
0 helpful votes
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Great product
June 20, 2022

I couldn't find a cherry tree anywhere locally and ordered from FGT. The tree is very healthy and is of good size.

Date of experience: June 17, 2022
Virginia
1 review
0 helpful votes
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Helpful CS
June 17, 2022

Helpful CS professional. My lemon tree's blossoms were picked off by birds. CS agent helped me understand I can enclose them; no need to worry over pollination.

Date of experience: June 17, 2022
Virginia
1 review
0 helpful votes
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Two Green Thumbs Up
June 17, 2022

Tree arrived early and in great condition. Fully met the promised specifications.

Date of experience: June 17, 2022
Wisconsin
1 review
0 helpful votes
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Excellent Customer Service
June 17, 2022

When I had an issue with my tree, Fast Growing Trees customer service was courteous and efficient in resolving it.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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Customer service was excellent
June 17, 2022

Customer service was excellent solved the problem i had immediately

Date of experience: June 17, 2022
Georgia
1 review
0 helpful votes
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Excellent Customer service
June 17, 2022

My wife ordered 2 apple trees. They didn't survive. FGT shipped two replacement trees with zero grief.

Date of experience: June 17, 2022
Massachusetts
1 review
0 helpful votes
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Fig tree
June 17, 2022

Nicely and carefully packed. Is growing beautifully..

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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Disappointed
June 20, 2022

I ordered a dragon fruit cactus. It was shipped to wrong address and then another was shipped and it was a 3in long chunk of a plant.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your dragon fruit cactus wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Barbados
2 reviews
0 helpful votes
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Replacement
June 17, 2022

Only 1 of the plants I ordered survived The associate that helped me with the issue was professional and curious. A pleasure to work with. She took care of the problem immediately. Wish I could remember her name she's a keeper.

Date of experience: June 17, 2022
Pennsylvania
1 review
0 helpful votes
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Meyer lemon tree
June 17, 2022

Wonderful first experience with Fast Growing trees. My meter lemon tree arrived sturdily packaged and with a beautiful and healthy plant inside. The directions included on transplanting were welcome for a lemon tree newbie! This little sapling is already beginning to leaf out and I look forward to bountiful harvests in the years to come. Highly recommend FastGrowingTrees for their quality products and customer-focused service.

Date of experience: June 17, 2022