FastGrowingTrees.comReviews 30,482

Customer service was excellent solved the problem i had immediately

My wife ordered 2 apple trees. They didn't survive. FGT shipped two replacement trees with zero grief.

Nicely and carefully packed. Is growing beautifully..

I ordered a dragon fruit cactus. It was shipped to wrong address and then another was shipped and it was a 3in long chunk of a plant.

Wonderful first experience with Fast Growing trees. My meter lemon tree arrived sturdily packaged and with a beautiful and healthy plant inside. The directions included on transplanting were welcome for a lemon tree newbie! This little sapling is already beginning to leaf out and I look forward to bountiful harvests in the years to come. Highly recommend FastGrowingTrees for their quality products and customer-focused service.

When First my order came in most of the plants was broken… I was so upset I made a call to customer service, they're picked up phone right away and was so friendly, knowledgeable and helpful! Couple days later I received my amazing plants! In great condition! Now they're growing in my garden and I'm so exciting to see when they start to blooming! Thank you so much! Definitely will order more from FastGrowingTrees! % recommending this company.

The customer service and shipping was handled very well, but the product was not as pictured.
We got to return everything, but the
25% restocking fee is not fair and too much when trees were misrepresented on the website.

Receive free in great shape. Placed in the ground immediately and now we have new leaves. Can't wait to look forward to the changing of the seasons

We ordered a hard-to-find tree for our front yard that FastGrowingTrees had in stock. Everything that they did to support our order was done promptly and when they said they would: order confirmation email, shipping tracking email, the way our 3-4 foot high tree was packed for shipping, delivery, and included planting instructions. Two weeks later, we still have a healthy tree beginning to grow in our front yard.

Tree arrived well boxed, planted per instructions. Trimmed off one leaf. Has been growing at about a leaf per week

Overall, our experience was very positive, but 3 of 4 trees did die and had to be replaced. Two were replaced within the first month, but the third we had to make use of the extended warranty. I suppose it's not easy to guarantee that young trees will survive shipping and planting in a new location, and FGT seems to have addressed that with their one month replacement guarantee and their relatively low-cost 1-year extended warranty.
The end-user support is top-notch, and every call was answered quickly by very knowledgeable people who were very helpful and kind, and many seem to have trees of their own and in my opinion seemed to be qualified experts. In short, I do fully recommend buying trees from them.

My order came fast & the tree took some days to grow from the seedling but its growing. Thx a lot for trees!

Customer service was great. Two out of three plants were great. One arrived sad and now dead.

I was a little nervous about purchasing live plants online. But this company had everything I wanted including great customer recommendations. So I decided to go for it. I was not disappointed. Healthy moist plants arrived with detailed instructions and I followed them to a tee. Now I have flowering rose trees, blueberry bushes, raspberry plants and lavender plants all healthy and thriving.

We ordered multiple different types of plants from FGT and all but one arrived in great condition. The hydrangea would have been in perfect shape, but a main branch broke somehow in shipping. I called right away and did not have to wait to speak to someone. I was able to upload photos directly to her and work to troubleshoot a fix. Since this was a main branch that would have left the bush either lopsided, or having to be cut all the way back, she simply said they were just going to send a new one. The new hydrangea arrived within a couple days and in perfect condition. All plants are beautiful, healthy and the customer service was outstanding.

Half of my 18 trees are dying. Very disappointed. I don't have anything else to say about this experience

Grateful that I could find the trees that I was looking for. I couldn't find those pacific plants for about a month and a half and I got tired of driving around central jersey lol. They came in a box minimally damaged but they look great in my house.

I ordered a rose, 2 azaleas, 2 strawberries, pine berry: they were crammed in a box which was broken on 3 sides, at bottom. Branches were coming through the breaks. The strawberries had one stem each as the rest were broken. Yes the rest of plants were green, it will take a year to revive. Too many plants loosely stuffed into one broken box.