FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,967 reviews

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Texas
1 review
0 helpful votes
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I ordered the Okame cherry tree 5-6'. ($139.95) Packaging was good. Wasn't the biggest fan of how what seemed to be the lead branch was cut off. Leaving only the skinnier branches. I followed the planting instructions. Watered it. Kept a consistent watering schedule. After some time the leaves fully emerged. Things were looking great. Then one day about a month and a half later the leaves looked real down. Things weren't changing so I decided to relocate the tree. While digging it up I found that the roots hadn't made it out of the burlap bag I planted the tree with. (according to the instructions) Replanted tree. Eventually the leaves completely dried up. I don't know if the tree is alive or not but I'm hoping so at this point.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Minnesota
1 review
0 helpful votes
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Won't do it again.
June 20, 2022

After paying over 200 dollars, I get a bent, broken tree with insect holes eaten through all the leaves. Only reason it's not a 1 star is shipping was prompt.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Tennessee
1 review
0 helpful votes
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My mother recently passed away and she really loved Lilac bushes. She had purchased a Lilac tree from Fast Growing Trees last year and absolutely loved it. As a memorial to her, I also recently purchased the Bloomerang Lilac Tree. It was easy to find on your website and the reviews and tips were very helpful. The price was reasonable so I went ahead and purchased one. It arrived quickly, just a couple days later and was in excellent shape.
I followed the instructions and planted it in a large planter pot on my patio and it is absolutely thriving. I'm looking forward to years of memories looking at my moms favorite flowering tree... and my dad is enjoying the one he planted in his courtyard.

Date of experience: June 17, 2022
Illinois
2 reviews
0 helpful votes
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Ornamental
June 17, 2022

Very satisfied with my purchase. The shrub arrived well packaged & in perfect condition. After planting my selection as instructed it is now thriving.

Date of experience: June 17, 2022
Nebraska
1 review
0 helpful votes
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Dead
June 20, 2022

Tree is dead didn't get the insurance big surprise

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree didn't make it! We have a 30 day guarantee that it would be covered under. We have reached out privately to help!

Wisconsin
1 review
0 helpful votes
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Just so so
June 20, 2022

Received a promo in the mail. Needed some plants to fill in the landscape so decided to try them out. 3 out of the 6 astilbes arrived wilted and in dry soil. 3 out of 4 creeping phlox arrived in bad shape/ almost completely dried out. Needless to say, only one of the phlox survived after planting. Ironically it was the free plant (lavender) that is thriving. Not happy with the products. Won't be purchasing from this company any more.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Texas
4 reviews
0 helpful votes
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Best little Empress Tree!
June 17, 2022

It was easy to order, great price, arrived quickly & was in great shape. Very healthy little tree. We got it planted and it's sprouting new growth already. We're super happy with our tree!

Date of experience: June 17, 2022
New York
1 review
0 helpful votes
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Plum tree
June 20, 2022

I received a plum tree on May 26 and planted immediately. I noticed the root system was wrapped in burlap and instructions said you could plant it just like that. I unwrapped the tree and found that the root system was barely visible. I planted the tree anyway hopping the tree would survive. The tree dropped all its leaves and there is no sign of any new growth. I suspect the tree has died.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Two of the trees probably will not make it. The two larger trees appear to have a chance. All of the trees were in sad shape upon arrival.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New York
1 review
0 helpful votes
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They live up to their name
June 17, 2022

The plants arrived promptly. They were in top shape. They went into the ground the same day and they are very happy. They're growing faster than I expected. My only wish for the experience is that it could have been priced lower, but I am a firm believer in you get what you pay for. So, I paid a high price, but I got a superior product. I'll forget the price, but enjoy the plants long into the future. Overall, I'm VERY satisfied.

Date of experience: June 17, 2022
West Virginia
2 reviews
0 helpful votes
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Issue
June 17, 2022

I had an issue with one the plants. I called and got resolved in a matter of minutes.

Date of experience: June 17, 2022
North Carolina
2 reviews
0 helpful votes
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Great product and great service!
June 17, 2022

I placed my order and asked that my shipment be made on a specific day. Received them when it was convenient for me. The person I delt with was friendly and professional. The bushes and trees I received were in great shape! It's been 2 months and they have all filled in and look great!

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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I was told that if I paid much more I would get a bigger blueberry bush. For three years I have purchased blueberry bushes for my brother's birthday. They all have been very small. So this year I spent much more for a larger bush. I was mortified when my brother sent me a photo of the new bust. It looks like a single stem. Certainly NOT a bush.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your blueberry bush wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Washington
1 review
0 helpful votes
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Free trees for us.
June 17, 2022

A couple treees were smaller than they were supposed to be. We told fast trees about the issue and they made good by sending us 6 more trees for free. Excellent customer service thank you.

Date of experience: June 17, 2022
Ohio
1 review
0 helpful votes
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Blooming right out of the box
June 17, 2022

Very healthy looking bushes. Instant blooms looking forward to the colors

Date of experience: June 17, 2022
Michigan
1 review
0 helpful votes
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Excellent Company.
June 17, 2022

Lisa was just wonder, very knowledgeable and professional. I have been recommending Fast Growing Trees to everyone in my condo complex. Kudos to the company.

Date of experience: June 17, 2022
Missouri
1 review
0 helpful votes
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Poor Product quality
June 20, 2022

The product I ordered and received was very poor quality, a lot smaller, nothing like it looked on your website, I can get the same product from local nurseries for a lot less and don't have to pay shipping charges. Just so you know. This was my testing shopping because I had more ideas in mind, like private fence trees but I have my doubts now in the quality of your products. Thank you anyway.

Date of experience: June 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Georgia
1 review
0 helpful votes
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Nice little trees
June 17, 2022

This company didn't waste any time delivering the trees and they were packed really well! Thank you for great service and great trees!

Date of experience: June 17, 2022
West Virginia
1 review
0 helpful votes
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First Time Purchase
June 17, 2022

Trees were all in great shape, except for one box that was damaged. They immediately took care of the issue and sent a replacement that was in great condition. Very satisfied with the customer service and the trees.

Date of experience: June 17, 2022
Montana
1 review
0 helpful votes
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Everything arrived as promised and they managed to fit all of my items in one large box so there wasn't a ton of waste after the trees were in the ground. The drop in bag was just as easy to plant as promised and the bucket style was easy to unpack and plant. The only downside was the amount of staples in the packaging makes it difficult to recycle.

Date of experience: June 17, 2022