FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,958 reviews

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New York
1 review
0 helpful votes
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Comparison shop
June 24, 2022

Totally overpriced for what I receive! Buyer be aware!

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants were not satisfactory! Keep in mind when ordering a quart sized plant, it's going to be a baby. We're glad we were able to help with a discount on the order

New York
1 review
0 helpful votes
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I ordered two cherry trees and they were delivered beautiful pack and in good shape but after a week they lost their lives so I called customer service and they promptly sent me two more trees which by the way are doing very well.

Date of experience: June 21, 2022
Oregon
1 review
0 helpful votes
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Trees don't even look like they'll live. I went ahead and followed planting instructions and put them in the ground. We'll see. When they arrived about 2 weeks after shipping, the leaves were all dead and dried.

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Texas
2 reviews
1 helpful vote
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Great customer service
June 21, 2022

FastGrowing Trees goes above and beyond to help you get your trees growing like you want. I've had to call them a few times now and they have always been very helpful.

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
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Great Product
June 21, 2022

I was amazed quick my purchase arrived, how well it was packaged and how healthy it was

Date of experience: June 21, 2022
Idaho
1 review
0 helpful votes
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Your tree suck
June 24, 2022

Small over priced, broken when the showed up 3 days late

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

New York
2 reviews
0 helpful votes
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Grateful
June 21, 2022

From my phone call to the delivery, everyone was extremely helpful and made it very easy for me to get the tree I was looking for. The salesman really explained the differences between the weeping cherry trees.

Date of experience: June 21, 2022
Texas
2 reviews
0 helpful votes
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Dead
June 24, 2022

All the trees are wonderful from this company. Strawberries and PineBerries, not so much. Bought 6, most came almost dead and died soon after (4 in total) No new growth, just leggy stems that died. The 2 with new growth at the base made it. 2 were replaced, then 2 more died that I was charged shipping for. So disappointed.

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! We have reached out privately to help make this right!

Oklahoma
1 review
0 helpful votes
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Never received my tree
June 24, 2022

Thanks for nothing.
Literally have yet to receive my tree.
Where is my refund or my tree preferably?

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! We have reached out privately!

Michigan
1 review
0 helpful votes
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Worst tree ever received
June 24, 2022

Bare root tree
Tree had full set of leaves
Arrived in the middle of a snow storm.
Weather forecast was for at least 2 weeks of freezing weather.
Half of the leaves had fallen off before able to plant outdoors
Tree never recovered.
I purchased a tree from Home Depot at 1/3 the price -doing fine w/ fruit

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Michigan
1 review
0 helpful votes
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From placing my order to receiving my plants, everything was a great experience!

Date of experience: June 21, 2022
Georgia
1 review
0 helpful votes
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Shipping, handling and price.
June 24, 2022

Not accurate with shipping. Products describe in size is not accurate and fruit trees doesn't have ball roots and sizes is not even close to the size was described by customer service. Products are overpriced.

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Oregon
1 review
0 helpful votes
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I'd rather have paid postage
June 21, 2022

Entirely satisfied except the bushes arrived very dry and in a wilted condition. I cut off perhaps 6 dead branches b/4 planting them. They are looking good now and should recover nicely but I think they were in transit a little too long.

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
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Missing products
June 24, 2022

Not only have 5 of the 10 trees died that we received. We also were promised a free Japanese maple tree and did not receive it. Very dissatisfied.

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that some of your trees didn’t make it and that you're missing your plant! We have reached out privately!

Texas
2 reviews
3 helpful votes
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Great company!
June 21, 2022

FGT is a great company to buy from. They have great customer service as well. Their staff are helpful and knowledgeable. They take care in packaging their products and they ship with FedEx so you can track your shipment. The only down side using FedEx is they do not seem to care how they handle and deliver the product so pay close attention to box damage, where your boxes are delivered (left in the scorching sun?) etc. Overall I would for sure recommend them and will buy from them again.

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Not sure I'll be ordering again
June 24, 2022

Strawberry was rotten and died after 2 days, the free lavender died after 3 days and my star cherry is doing okay but arrived beat up in transit and leaves partially rotten.

Date of experience: June 21, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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Okay
June 21, 2022

Okay, the trees do not look at good as the picture. I was expecting bigger than what was sent

Date of experience: June 21, 2022
Virginia
1 review
0 helpful votes
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Barbara Auer
June 21, 2022

I have been pleased with the lemon, lime, orange
Trees and the blueberry bush. The trees have a lot of growth s far. I was asking friends where to buy
Fruit trees and fast growing came up as a to runner.

Date of experience: June 21, 2022
Idaho
1 review
0 helpful votes
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Healthy
June 21, 2022

Very please with my lime tree. It was shipped quickly and the tree was nice and green when received. It's doing great in its new home

Date of experience: June 21, 2022
North Carolina
2 reviews
0 helpful votes
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So far, so great
June 21, 2022

The tree came perfectly packaged. I planted it immediately and so far it's looking great. I would definitely buy from them again

Date of experience: June 21, 2022