FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,008 reviews

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New York
1 review
0 helpful votes
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Best experience!
June 22, 2022

The website was a breeze... I ordered a large Azalia bush as a house warming for my sister who just moved to South Carolina. I live in Staten Island, New York... So the description and necessary information... such as climate, etc... was most important because of her location.

Date of experience: June 22, 2022
Virginia
1 review
0 helpful votes
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Very satisfied
June 22, 2022

I received a plant for mother's day from FastGrowingTrees from my daughter. The plant had a problem. I was asked to send a picture of the problem plant, they analyzed and immediately gave me an answer and fixed the situation immediately. No issues for a refund. I would use FastGrowingTrees again and recommend you give them a try.

Date of experience: June 22, 2022
Virginia
2 reviews
1 helpful vote
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Five stars
June 22, 2022

Fast-growing trees are a five-star company because of its great products and excellent services. I highly recommend buying your trees and flowers from them. I enjoy my garden with cherries and fig trees!

Date of experience: June 22, 2022
Wisconsin
1 review
0 helpful votes
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Not healthy
June 24, 2022

I ordered a $100 plant and it arrived unhealthy and very small. The size was closer to a $30 plant, health aside. I ordered a cast iron plant which are supposed to be very hardy, so it's disappointing it couldn't hold up for shipping. It's been a few weeks and none of my interventions have helped.

Date of experience: June 22, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Minnesota
1 review
0 helpful votes
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Peach trees
June 24, 2022

Very friendly and very helpful with the replacement trees and the planting of them

Date of experience: June 22, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so glad we were able to help!

Texas
1 review
0 helpful votes
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Order did not ship
June 24, 2022

Order did not ship due to quality control standards. No one notified me of delay. I called after waiting for delayed shipment, snd they told me about plants not being up to their standard. I told them why was I not notified? They took full payment but no info on delivery. I was issued a refund.

Date of experience: June 22, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the inconvenience this caused. We are in the process of reaching out to each customer about this.

Florida
1 review
0 helpful votes
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I've ordered several trees/plants and have been satisfied. Then, I ordered a citronella plant that arrived dead. I tried very hard to reach a real person by phone. Your phone system would not allow it. By email, I asked for a refund and you continued telling me to scratch the DEAD plant and look for green. If I found green, the plant would recover.(Really? Who would go to a plant store and buy a dead plant… and pay for it). After SEVERAL emails, you finally credited me. Your unacceptable customer service will keep me from ordering again.

Date of experience: June 22, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Being that we are plant people we always like to ask our customers to give them a chance to recover. We're glad we were able to help!

Wisconsin
1 review
0 helpful votes
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Willow tree
June 22, 2022

I recently bought a willow tree from this site. The tree was packaged well and arrived in great shape. Thank you.

Date of experience: June 22, 2022
Pennsylvania
1 review
0 helpful votes
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Plants
June 24, 2022

They came dead all but one. And it was not healthy. They also zip tilde them around the stem so tight it it broke them. I bought 4 at 19.99 each.

Date of experience: June 22, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Tennessee
1 review
0 helpful votes
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Great Company
June 22, 2022

Love! Love! Customer service is the best So nice and on the dot.

Date of experience: June 22, 2022
Colorado
1 review
0 helpful votes
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Pictures didn't match product below average product

Date of experience: June 22, 2022
Texas
1 review
0 helpful votes
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Royal Poinciana Tree
June 22, 2022

I GOT MY TREE IN 3 DAYS AFTER I ORDERED IT, WITHIN 3 WEEKS IT HAS ALREADY GROWN 5". LOVE IT, THANKS.

Date of experience: June 22, 2022
Maine
1 review
0 helpful votes
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Love my trees!
June 22, 2022

It was easy to place my order; I got my plants quickly, and couldn't be more happy with them! My trees are very healthy, and they have already started to blossom! It was very helpful to have the care-for pamphlet that came with the trees to know how to properly care for them. Fast Growing Trees company thinks of everything to ensure their customers have the greatest success with what they purchase.

Date of experience: June 22, 2022
Virginia
1 review
0 helpful votes
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1st Time 22
June 22, 2022

The only -problem I had was 1 of the blueberry plants was tied to tight. So when some one threw it or dropped it it sliced 3/4 of the way thru. Tried to bind it that did not work, tried to graph it together that started to work until we had deluge of rain and high winds in the middle of the night. So far every thing else is okay.

Date of experience: June 22, 2022
West Virginia
1 review
0 helpful votes
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Great packaging
June 22, 2022

Great packaging, several items ordered and all arrived in great shape.

Date of experience: June 22, 2022
Texas
2 reviews
0 helpful votes
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The plants arrived looking excellent. It's darn hot here but they are looking great after being in the ground a couple weeks. We water them as needed and they seem to be enjoying where they are despite the heat here.

Date of experience: June 22, 2022
New Jersey
1 review
0 helpful votes
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Forsythia Shrubs
June 22, 2022

I ordered 10 shrubs. They were shipped quickly and intact. They were a little smaller than I thought, but so far, they've transitioned nicely. Still healthy and growing. One issue I did have is these shrubs are supposed to be deer resistant, however, the deer have taken a bite out of some if the leaves. I sprayed the shrubs to keep them away. So far, so good.

Date of experience: June 22, 2022
Indiana
1 review
0 helpful votes
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Great shrubs and plants very fast
June 22, 2022

I received two orders. In both cases I was very impressed with the size, quality and health of the shrubs I received as well as the speed in which they where shipped.

Date of experience: June 22, 2022
Mexico
1 review
0 helpful votes
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Poor packaging
June 24, 2022

I ordered two 4-5 foot trees. They were packed in a 7 foot box with the root balls at the end and no stiffening in the center or support rods for the trunks. The box bent during shipping and both trunks broke in the center. I paid for 4-5 foot trees and ended up with two foots trees.

Date of experience: June 22, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Nevada
2 reviews
0 helpful votes
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Easy to order. The ordering was easy and the price was great. Unfortunately, the tree was damaged at the top and was not able to recover from the stress.

Date of experience: June 21, 2022