FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,086 reviews

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New York
1 review
0 helpful votes
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The tree was literally a stick with a few leaves on it for $200. Not happy at all

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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Los Olivos
June 24, 2022

I received my beautiful olive trees, and I was happy that they arrived in wonderful condition. They were packed very well, and arrived undamaged, and ready to plant in my garden.

Date of experience: June 24, 2022
Georgia
1 review
0 helpful votes
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Weeping willow trees
June 24, 2022

Trees were nicely packed and delivered perfectly thank you

Date of experience: June 24, 2022
Minnesota
1 review
0 helpful votes
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Super fast delivery
June 24, 2022

Order a peach tree in my
Mother memory she pass away on Mother's Day she loves eating peaches. Tree came not dead. After one week no sign life. So I call and they sent me a new tree. Thank you

Date of experience: June 24, 2022
South Carolina
1 review
0 helpful votes
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Customer Service
June 24, 2022

I am 100% satisfied with your level of customer service and have already recommended others to you.

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Damaged
June 28, 2022

The rose trees were all broken on arrival. In my opinion, this is because the add on small plants were packed on top of the branches of the rose trees. I never would have added them on if i knew they would be packed on top of the rose branches. They look horrible and lopsided now. Terrible waste, because I think they would look great if packed properly. I do not believe this was the fault of fed ex, the box was fairly intact. I received a minimal refund, but still paid a lot of money for what looks terrible. Would never order from again and will not recommend.

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! Minimal broken branches will grow back quickly on your tree and we just ask that you give it a few weeks to see how it does. Keep us posted and we’ll make it right if they do not bounce back!

Wisconsin
1 review
0 helpful votes
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Just ok
June 28, 2022

For the price I paid, I expected better quality trees. Hindsight, I could have gotten better trees ( taller, more developed) at the local big box store for a fraction of the price if I had just waited a few weeks. One of my trees was literally a stick---no branches, no leaves, nothing. We gave it some time and no new growth. Called and was told to try some root booster. Did that, nothing still after several weeks. Called again and the tree was replaced. Very good customer service both times I called. The other trees are doing "ok" with some TLC. Lesson learned, just stay local and buy in the store.

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your trees were not what you expected! We're glad we were able to help with your tree that didn't leaf back out!

California
1 review
0 helpful votes
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Quick. Easy to order. And came as described and seen in the pictures.

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Tree is dying
June 28, 2022

Received the tree on 12th days after ordered, it is dying, also paid more money, they said they can't do price match because it just over a week when I received it, will not come back again

Date of experience: June 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

District of Columbia
1 review
0 helpful votes
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Great resource
June 24, 2022

They had particular plants that I couldn't find elsewhere. Also, a lot of unusual plants and trees. My order arrived promptly and was well packaged. The plants were much larger than I expected. All have been planted and are doing well.

Date of experience: June 23, 2022
California
1 review
0 helpful votes
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Chopped
June 28, 2022

The ordering process was pretty straight forward. I ordered the more mature plant to help ensure success and I received a potted plant chopped in random places. It seems more like the portion of the plant that you throw away after pruning. I did attempt to salvage what I could since I spent so much money on it.

Date of experience: June 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Michigan
1 review
0 helpful votes
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Cherry tree
June 24, 2022

Great cherry tree grew really fast and was healthy I can't wait till produce fruit

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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A little disappointed
June 28, 2022

Bought 8 citronella plants. The 8 citronella plants died within 2 weeks of planting, which was the same day they arrived. That was a wasted $80!

Date of experience: June 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that some of your plants didn't pull through! We have a 30 day guarantee we can cover them under. We've reached out privately!

Oregon
1 review
0 helpful votes
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Tree damaged, no followup
July 24, 2022

I spent $100 on an avocado tree that arrived damaged and with a crown that has been obviously dead for a while. I might be able to revive it, but with a dead crown, it will never have a beautiful shape. I sent in photos right away, but never got a response. Instead, I'm getting these emails asking me to review the product.

Date of experience: June 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn't survive and that we didn't receive your email! We're reaching out now!

California
1 review
0 helpful votes
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Great service
June 23, 2022

First shipment was a failure. The tree was sick. Called the customer service and got a new tree. It's doing well now in my garden

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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All died
June 28, 2022

Everything died says full sun but none of them can take it.

Date of experience: June 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Michigan
1 review
0 helpful votes
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50/50
June 28, 2022

The peach tree I order was in good condition when it arrived, and is thriving. On the other side the dog wood tree were already on there way out and have not recovered. I have not called customer support yet but have though about sending in the pictures.

Date of experience: June 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your dogwood arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Berry bushes dead on arrival
June 28, 2022

The berry bushes I ordered were dead/moldy when they arrived. I emailed customer service & received a prompt response that they'd send replacements (no complaint regarding the customer service, they were great). The replacements were alive but not great. Some might not make it. Pretty disappointing considering my order was over $200 for 4 bushes. I expected way better for that price.

Date of experience: June 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacements also arrived in poor shape! We have reached out privately to make this right!

New York
1 review
0 helpful votes
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Healthy Tree
June 23, 2022

Tree was received well packaged and in good condition. The tree is thriving and already growing.

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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Good
June 23, 2022

Price was good. Recieved what looked like healthy trees right on time. Got the trees planted right away. One is thriving, pretty sure the other one is dead. Not sure why.

Date of experience: June 23, 2022