FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,091 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Preston S.
Unfollow Preston S.
Share Review
Report Review

Great products and Service
June 25, 2022

Great selections. Easy shopping and ordering. Customer Service was very helpful and easy to reach.

Date of experience: June 25, 2022
New Jersey
1 review
0 helpful votes
Follow Timothy X.
Unfollow Timothy X.
Share Review
Report Review

Ordered plants and never was notified that I was not going to receive them.
Placed an order on a sale they had buy two get two free so I ordered four plants and expected eight plants. My order only showed four plants so when I called up when I did not receive the plans at all they told me they were on back order until August. Do you think communication would be the best form of service. I'm really not going to wait till August to receive plants so I canceled the order and I will not order from them again. If we cannot communicate then we cannot show our appreciation.

Date of experience: June 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We were working to let all of our customers know as soon as possible. We sincerely apologize again for the inconvenience!

New Jersey
1 review
0 helpful votes
Follow Ann P.
Unfollow Ann P.
Share Review
Report Review

Fast and beautiful
June 25, 2022

Our order arrived quickly, safely, and the product is beautiful

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
Follow Chris K.
Unfollow Chris K.
Share Review
Report Review

Great Products
June 25, 2022

We were so impressed with the two trees our son and daughter-in-law sent us for Mother's Day and Father's Day! We ordered 4 blueberry bushes and they came in great condition!

Date of experience: June 25, 2022
Georgia
1 review
0 helpful votes
Follow Sharon U.
Unfollow Sharon U.
Share Review
Report Review

Great customer service. We intend to use them for all our tree purchases. There shipping is very well done.

Date of experience: June 24, 2022
California
1 review
0 helpful votes
Follow Jean Y.
Unfollow Jean Y.
Share Review
Report Review

50/50
June 28, 2022

Half of my plants arrived dry. I suppose they are in show right now. I called customer service and they told me to water everyday until the plants come back to life. We'll the leaves are still dry and some of the ones that weren't dry are turning yellow. To me that means overwatering. Thankful I purchased the guarantee for a year plan. Hopefully my tre and plants will be ok.

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

South Carolina
1 review
0 helpful votes
Follow Alexandra L.
Unfollow Alexandra L.
Share Review
Report Review

Healthy but tiny
June 28, 2022

The star cherry is healthy but EXTREMELY small, only about 5 to 6 inches tall. I expected something at least a foot or more tall after reading the reviews. I wouldn't exactly say it was worth the price I paid plush shipping.

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Georgia
1 review
0 helpful votes
Follow Ron R.
Unfollow Ron R.
Share Review
Report Review

Basically received sprigs, dried sprigs at that, for way too much money. Called and complained at the near death, and they sent replacements but they weren't much better. Will be going to big box/local nurseries in the future.

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacements were not in better condition! We've reached out privately to help!

Oklahoma
1 review
0 helpful votes
Follow Christina J.
Unfollow Christina J.
Share Review
Report Review

First tree arrived did not come out of dormant as expected, patiently waited until end of May to call. Customer service contacted manager to grant a replacement. This is my first experience ordering from online for a tree, very glad I gave it a try. I have read reviews stating trees arrived are younger or shorter or smaller than expected, which I agree, when compare to what we usually buy from local nurseries. But the above and beyond customer service they provided is definitely worth a try!

Date of experience: June 24, 2022
District of Columbia
1 review
0 helpful votes
Follow Scott P.
Unfollow Scott P.
Share Review
Report Review

The buying experience was fine but the boxes the trees were packed in were damaged. I think two of the trees may not survive.

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Texas
1 review
0 helpful votes
Follow Peter O.
Unfollow Peter O.
Share Review
Report Review

Sick tree
June 28, 2022

I ordered two Japanese maple trees. One of them came out perfectly looking. The second tree looked like it was sick. Brown spots all over the leaves.

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with one of your trees! We are reaching out to get some photos so we can assist you further!

Colorado
1 review
0 helpful votes
Follow Peggy K.
Unfollow Peggy K.
Share Review
Report Review

Rip off
June 28, 2022

Plants are crap. Customer service sucks. What you see on the website and what you actually receive are nothing alike.

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience! It looks like we have since been able to make this right!

Florida
1 review
0 helpful votes
Follow UL P.
Unfollow UL P.
Share Review
Report Review

Update
June 24, 2022

Great customer service! The replacement pygmies were healthy and vibrant. Thank you!

Date of experience: June 24, 2022
South Dakota
1 review
0 helpful votes
Follow Neal M.
Unfollow Neal M.
Share Review
Report Review

Trees
June 28, 2022

The Golden delicious tree came with the top branch broken. Both trees showed signs of stress. Time will tell

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Nebraska
1 review
0 helpful votes
Follow R D S.
Unfollow R D S.
Share Review
Report Review

First Purchase
June 24, 2022

Fast shipping, package well, arrived in excellent shape. Small tree but seeing growth after 2 weeks in ground. Looking forward to next year after it is established and acclimated to growing location.

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
Follow Jean V.
Unfollow Jean V.
Share Review
Report Review

Surprise
June 24, 2022

Ordered a Royal Empress Tree. It came in a timely manner. However when we unpacked the package all the leaves were very wilted. All but 2 of the leaves fell off immediately. The plant was very dry. We gave it a good soaking & hoped for the best. To our surprise & delight, the plant perked up & is now growing rapidly. Started with the original 2 leaves, then 2 more grew up, now 2 more. We feel safe to plant it in the ground now. We are so happy, we plan to order some fruit trees soon.

Date of experience: June 24, 2022
Pennsylvania
1 review
0 helpful votes
Follow Karl N.
Unfollow Karl N.
Share Review
Report Review

Great tree Great service
June 24, 2022

Excellent. Tree arrived as scheduled in great shape. Planted immediately. Looks healthy and is growing already.

Date of experience: June 24, 2022
Connecticut
1 review
0 helpful votes
Follow jacqueline J.
Unfollow jacqueline J.
Share Review
Report Review

Ginkgo tree
June 24, 2022

Great customer service. My call was answered quickly and by a real person who was able to answer my questions.

Date of experience: June 24, 2022
Maryland
1 review
0 helpful votes
Follow Olga P.
Unfollow Olga P.
Share Review
Report Review

Great company
June 24, 2022

Very inexpensive compare to our local stores. Also, my first tree died and they sent me another one free of charge. I will shop there again.

Date of experience: June 24, 2022
Missouri
1 review
0 helpful votes
Follow Kimberly K.
Unfollow Kimberly K.
Share Review
Report Review

We ordered fruit 4 trees. We saw as we unpacked them that 2 of them were pretty in pretty bad shape. One had a lot of broken branches and the root ball had come unpacked in the burlap (it was floppy), the other one had a lot of dead branch tips and dead leaves near the ends of the branches. We planted them all. One of the trees seems to have since died (leaves are all dead, but we will wait a few weeks to see if it was extreme stress and new growth appears before asking for a replacement).

Date of experience: June 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!