FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,809 reviews

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Arizona
1 review
0 helpful votes
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I am very dissatisfied.
July 14, 2022

My tree arrived almost three weeks after it was shipped. It sat in Hutchins Tx lost for days. After not receiving it, I called you to tell you I hadn't received it. You quickly shipped me another free of charge. Well they finally arrived both at the same time. Needless to say both dead as a door nail. I planted the second one in the hopes it would revive. It still shows no sign of life.

Date of experience: July 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Illinois
1 review
0 helpful votes
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Red sunset maple
July 13, 2022

Nice tree
Well packaged
It's doing well once it was planted

Date of experience: July 13, 2022
Oklahoma
2 reviews
0 helpful votes
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Fast and nice
July 13, 2022

Got trees fast they smelled so good and where beautiful thank you

Date of experience: July 13, 2022
Kentucky
1 review
0 helpful votes
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Excellent Customer Service
July 13, 2022

I ordered two trees and one was delivered damaged. I contacted customer service and the rep was polite, and more importantly knowledgeable. They quickly replaced the tree with one that was perfect! It was easy to plant and is already growing well. I will be buying more from FastGrowingTrees.com.

Date of experience: July 13, 2022
California
1 review
0 helpful votes
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Claim for replacement
July 14, 2022

Ordered on 6/21 rec'd on 6/26. Planted that afternoon. Within a week or so leaves fell off. Never saw new growth. Watered per online instructions

Date of experience: July 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry your tree isn't recovering! We reached out privately to help get you a replacement!

Florida
1 review
0 helpful votes
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Arrived on time, quick response to my order. Excellent prices

Date of experience: July 13, 2022
Minnesota
1 review
0 helpful votes
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Great customer service
July 13, 2022

1 out of 3 of my orders came damaged which was unfortunate. My 8 Doug firs and 6 Caroline Raspberries arrived in great condition. The 6 heritage raspberries were terribly damaged. Fast Growing Trees quickly sent replacements for the Heritage bushes. Unfortunately, the second round arrived damaged as well. When I requested a refund, they were quick to respond and refund me, no questions asked. I most definitely will order from them in the future because they know how to take of their customers which is rare these days. Thank you Fast Growing Trees for the thriving plants and for doing the right thing with the others.

Date of experience: July 13, 2022
Wisconsin
1 review
0 helpful votes
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Rectified order
July 13, 2022

First 2 trees I received were badly damaged due to packing and carrier faults. I contacted support right away with pics. They rectified my order and sent me 2 new trees free and received them in a few days. Was impressed by the speedy delivery of the 2 new trees. These trees were in great shape and they had no damage.

Date of experience: July 13, 2022
New York
1 review
0 helpful votes
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Trees and shrubs
July 13, 2022

Came perfectly packaged and are growing like weeds. I am extremely happy and will be ordering more from you soon.

Date of experience: July 13, 2022
Georgia
1 review
0 helpful votes
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Very bad
July 14, 2022

Did not get what i ordered. Stayed on phone 30 mins. Explaining this and still not get what i ordered. I don't think i will order again.

Date of experience: July 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for any confusion about the plant you ordered!

South Carolina
1 review
0 helpful votes
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Great Customer Service & Products
July 13, 2022

We have ordered 6 trees and all but one are thriving and doing great, even in the extreme heat we've experienced lately. My patio peach tree did not make it and when I called about it, the customer service was outstanding. They were very apologetic and instantly gave me a credit. Once the peach tree was back in stock, I ordered another one using my credit and it's thriving and doing great just like the other trees.

Date of experience: July 13, 2022
New Jersey
1 review
0 helpful votes
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Perfect Olive Tree
July 13, 2022

Website was easy to navigate and great selection of products.

Date of experience: July 13, 2022
New York
1 review
0 helpful votes
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The website is pretty well organized to make the selection process fast and easy. For novices, there are detailed information on the particular plant / tree along with the growing zones and other parameters that need to be considered while making the selection.
Ordering was straightforward from the website and the delivery of plants was done in 4 days with explicit information on what needs to be done to ensure the healthy growth of the tree. End to end experience with fast growing trees has been wonderful and this is the third purchase i have had from them.

Date of experience: July 13, 2022
New York
1 review
0 helpful votes
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Hardiness careful
July 13, 2022

I love your website, it's very easy to navigate.
I have ordered trees from you before and they survived wonderfully!

Date of experience: July 13, 2022
Virginia
1 review
0 helpful votes
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The hydrangeas were very over priced. Everlasting hydrangeas were available at local nurseries for same price but much bigger, already blooming and healthy. FGT sent 3 sticks growing out of grown with a couple of leaves. The landscaper left them in the pot and stated to let them grow and he would plant in the Fall when they got large enough to transplant.

Date of experience: July 13, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants were not what you had expected! It looks like you had ordered the quart sized plants so keep in mind that they are going to be babies. We're glad we were able to help with your concerns when you reached out and assure you that your plants will continue to push out lots of beautiful growth the next few weeks!

North Dakota
1 review
0 helpful votes
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Excellent customer service
July 13, 2022

I had a few of the trees I ordered die shortly after planting, the rest are doing great. They replaced all the ones that died once I provided pictures.

Date of experience: July 13, 2022
Tennessee
1 review
0 helpful votes
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Great service
July 13, 2022

I am always very pleased with the customer service from fast growing trees they do an amazing job in the packaging of the trees.

Date of experience: July 13, 2022
Connecticut
1 review
0 helpful votes
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Product no show
July 14, 2022

I ordered a combo pack with lemon and lime tree. 3 months later. No trees have been delivered.
Customer service keeps saying trees will be delivered but no tree yet.

Date of experience: July 12, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!

Texas
1 review
0 helpful votes
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Great overall
July 13, 2022

Healthy trees, I ordered 5 trees all together so far, all are very healthy and well pruned.

Definitely recommend to everyone.

Date of experience: July 12, 2022
Michigan
3 reviews
0 helpful votes
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Easy, fast, quality product.
July 13, 2022

GREAT experience. Great quality. Super easy. Honest company.

Date of experience: July 12, 2022