Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my banana trees with mushy stocks and broken yellow leaves. I'm bummed that no one responded to the feedback and photos I sent in.
Got healthy trees within a week on the other side of the country. No complaints.
I have now bought 3 plants from FastGrowing Trees, a banana plant, a whirlwind palm and a coconut tree. They look great on my patio, especially since I live in Northeast Ohio. All are healthy and growing fast. It's like I'm on a tropical vacation whenever I walk into my backyard. Love these trees!
Trees came in dry and damaged. Two root balls were destroyed.
We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!
Well crated & protected. Out of the box into the ground as advertised.
Trees arrived within days of ordering and in great condition. So far so good. I was able to get them planted the next evening.
I ordered 2 trees, a 6-7 ft elm and a 5-6 foot pink Dogwood. The trees were shipped together in a box that was not long enough. The elm had the top cut off of it with bent and broken branches, some leaves brown and curled. The dogwood is beautiful. I have a guarantee and have been in contact with the company. Every time I look at that tree I want to cry, it looks pityfull!
Thank you for the ease of choosing our new tree to memorialize a death in our family. It will be beautiful next year when it blooms!
Ordered 5-6 foot peach tree, they said would be producing peaches this year... Got a 4 ft. Pittiful looking tree I over paid for by $100... Never Again. Local hardware store $40-60$ I paid $160 in hopes of having fruit this year, i called they refunded me $30 YAY. I just hope the P. O. S. Lives. Dont fund these people...
We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Trees were delivered with black spot. TWICE. I will never order from Fast Growing Trees again
We're sorry to hear about the concerns with your trees upon arrival! We are reaching out to get some photos so we can assist you further!
Everything looked beaten up and the cherry tree just died
We are so sorry that your cherry tree didn’t make it and that the others are not doing well We have reached out privately to help!
Rose trees were tiny, in the right size container but for the price Tiny.
We're so sorry to hear that your rose trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Entire procedure was very easy and communication was good. Arrival of items purchased was reasonable.
Living in Southern California, and ordering in the summer can cause problems with the trees arriving dry. But customer service has always been very responsive and helpful in making the situation right. I will continue to order from FastGrowing Trees. I love their selection. They have lots of trees that are not easy to find locally, and the site makes it extremely convenient.
They consistently ship good product at a good price in a short period of time.
Trees showed up in very bad shape. Leaves are brown and falling off. I'm trying to nurse the trees to health but after two weeks it is not getting much better.
We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
Everything from the packaging boxes, handling and shipping, to the liveness and health of their trees is exceptional; well beyond the cost. I recommend planting an orchard so you can walk around through it.
Extremely happy with my tree purchases. All my trees are thriving.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We are so sorry to hear how your banana tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!