FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,173 reviews

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California
1 review
0 helpful votes
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Customer service issues
August 11, 2022

Paid for and specifically asked for a receiving date so I could plant all the trees. (11 total) Nearly two weeks later and no trees. Customer service disregarded the issue and asked me to just wait for FedEx to deliver. Finally, after I got mildly upset, they forced FedEx to get the trees to me later that day. The boxes were torn up, and specifically state to lay on one side during transportation, and not to allow exposure to extreme heat. Days were over 100-degrees during shipping. Boxes delivered sitting on end when delivered also. Why did Fast Growing Trees make things so difficult?

Date of experience: August 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are very sorry for how long your trees took in transit! We have reached out privately to help

South Carolina
1 review
0 helpful votes
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Meyer lemon tree
August 8, 2022

My Meyer lemon arrived in good condition. I'm very satisfied.

Date of experience: August 8, 2022
California
1 review
0 helpful votes
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Japanese Maple
August 8, 2022

The tree came fine... the leaf edges are brown (dead)... I did plant it in a large container... am monitoring the soil moisture... It is in a partial morning sun and afternoon shade away from wind. Perhaps the leaf edge die off is normal?

Date of experience: August 8, 2022
Tennessee
1 review
0 helpful votes
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Update on Purchases
August 8, 2022

1. Avocado tree - no blooms but getting leafy and tall. Expect blooms next year.
2. Key lime bush - thought it wasn't going to bloom this year but 'boom' it started blooming all over!
3. Kiwi package. The first one died within a week (looked sickly from the start really). FGT sent a replacement - looked healthy from the start and it is growing well. Very happy.
4. Legacy Blueberry bushes. Planted and looking really good.

Date of experience: August 8, 2022
California
1 review
0 helpful votes
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Great company
August 8, 2022

The original 3 plants arrived almost dead. The carrier who delivered them had them too long and they wilted. I immediately called Fast Growing Trees and sent them photos. They said they would replace the plants without charge and I could keep the wilted ones. Three new plants arrived in perfect condition and planted immediately.

Date of experience: August 8, 2022
Maryland
1 review
0 helpful votes
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SATISFIED
August 8, 2022

Sales person was very helpful in order to choose the product. She fully convinced me that I must buy from her. I had some issue with my purchases. It was resolved very promptly and with no hassle. I have no regrets and I will definitely make my future purchases from this company

Date of experience: August 8, 2022
New York
1 review
0 helpful votes
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Sad tree but recovered
August 8, 2022

When we received the apricot, it was all brown and wilted.
But after a week of a lot of care, it recovered and we started to see growth!

Date of experience: August 8, 2022
New York
3 reviews
0 helpful votes
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Plants delivered as described
August 8, 2022

I hesitate to buy plants online because most of the time you pay for one size and you receive a much smaller size plant, which is more difficult to return and deal with the whole thing. But here, I received exactly what I paid for, was very happy with the plant, it was nice and healthy and delivered very quickly.

Date of experience: August 8, 2022
California
1 review
0 helpful votes
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Fabulous customer service
August 8, 2022

Ordered two banana trees. Sadly one came broken. I contacted customer service and was immediately cared for by Julia.
What a great experience. I sent in photos of the damaged tree and a replacement was sent out asap. Super, super happy. The trees are gorgeous!

Date of experience: August 8, 2022
Maryland
1 review
0 helpful votes
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Gorgeous fiddle leaf
August 8, 2022

My fiddle lead is taller than expected and doing well.

Date of experience: August 8, 2022
California
1 review
0 helpful votes
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Great experience!
August 8, 2022

I've ordered several fruit trees and am extremely happy! Everything is growing well and are very healthy.

Date of experience: August 8, 2022
New York
1 review
0 helpful votes
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Really dissatisfied
August 11, 2022

This is my second purchase (the first experience was almost stellar). As the last, I opted to purchase the largest option for my bamboo. What I received is extremely pitiful looking - nothing but 3 sticks supposed to resemble something a little more healthy. This including a delivery that took 7 days to arrive.

Date of experience: August 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your bamboo wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
1 review
0 helpful votes
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Oh no
August 11, 2022

I have always been extremely satisfied with all the plants I have gotten from Fast Growing. Butttt I ordered a black pepper plant that was the exception. It came two days late and I guess the heat did a number on the plant. I did call for direction and they were wonderful. Although it is still trying, I and I am following the directions, I don't believe it will be with us much longer.

Date of experience: August 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your plant isn't doing well! We appreciate you giving it some time and if it continues to decline, please let us know and we'll make it right!

Texas
2 reviews
0 helpful votes
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Trees/Deer Repellent
August 8, 2022

Trees arrived in perfect condition and the deer repellent is everything they say it is. I just placed my second order!

Date of experience: August 8, 2022
Georgia
1 review
0 helpful votes
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Trees eaten with bugs
August 11, 2022

Already emailed in and made multiple calls to text line. Still waiting

Date of experience: August 8, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear this! We've reached out privately!

Washington
1 review
0 helpful votes
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The trees were dead
August 11, 2022

I bought 2 trees, one cherry other flowering cherry. Both trees survived only month and half. Cause smaller branches and no leaf. I would not recommend this site for buying anything from them.

Date of experience: August 7, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Alabama
1 review
0 helpful votes
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Fast service
August 8, 2022

Great product, reasonable prices and plenty of plants to pick

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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Avocado and a banana tree
August 8, 2022

The packaging was very sturdy.and safe. The avocado made it perfect. The banana lost 2 leaves but I expected it from the reviews. But it already unfolded a new leaf and is doing well. I am very happy with FastGrowingTrees. Even the pistachio trees from last year are doing well!

Date of experience: August 7, 2022
Oklahoma
1 review
0 helpful votes
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Shipped in July
August 8, 2022

I ordered two cherries trees expecting them to arrive in the fall. To my surprise they arrived in mid July. It was 105 degrees ND the trees arrived dehydrated. I watered them and planted them the next morning. Immediately all of the leaves died. I'm not sure the trees will survive. They don't look good right now.

Date of experience: August 7, 2022
Mississippi
1 review
0 helpful votes
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Will Order Again
August 8, 2022

Trees arrived well packaged, quickly and healthy. They are thriving and doing well.

Date of experience: August 7, 2022