FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,135 reviews

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New Jersey
1 review
0 helpful votes
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Disappointed.
August 11, 2022

FGT downsized my order. Trees were healthy and shipped well, but paid for a 36" tree (1 gallon) and 8" was delivered... To resolve, I had to eat the loss and then order from a different nursery... and received the 36" tree at 1/2 the price.

Customer service was nice, but only offered 30% discount on an 8" tree that cost me $80. I just wanted the right tree.

Date of experience: August 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the inconvenience. When order a plant by container size we're not able to guarantee a height but glad we were able to help with a discount

Arizona
1 review
0 helpful votes
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It happens
August 7, 2022

Bought the Meyers lemon tree during summer and it came dry and very sad looking. I'm going to do everything I can to bring it back to life. The stem turned a little brown in one area but I believe it is due to the weather change. It does look like it is going away now so trying to stay optimistic

Date of experience: August 7, 2022
Florida
1 review
0 helpful votes
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Ordered two plants, one was in perfect condition upon opening the box the other was half dead. Got them in the ground and the one that was almost dead is now completely dead

Date of experience: August 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that one of your trees didn’t make it! We have reached out privately to help!

Tennessee
3 reviews
0 helpful votes
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As advertised
August 7, 2022

I've planted around 25 cherry trees and a few peaches, in the last 20 yrs. Ive bought twice now from Fast Growing Trees and without a doubt, their product is the best value. I've bought from local nurseries, home centers and the Arbor Foundation. None of these others had such well developed root structures or abundance of leaves. This is important because I've had whole trees stripped and killed by Japanese beetles, which I've needed to replant. When the tree starts off so healthy, it's a big advantage getting it established so you can stay ahead of beetles, deer or diseases like anthracnose, leaf spot or chancer. FGT trees are more expensive but they are healthier and grow larger in one year than the other trees grow in 3 yrs, that I've bought from the other sellers. Arbor Foundation trees were the worst. So tiny I had to mark em with flags to avoid mowing them!

Date of experience: August 7, 2022
New York
1 review
0 helpful votes
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Five different trees arrived wilted and unhealthy and they died despite our careful efforts to keep them alive. I like the idea of ordering trees online for a good price. But I invested a lot of time and money and the trees are doing so badly. In the future I will be buying trees at my local nursery, even though they are expensive. I bought two trees from my local nursery and they are both still alive; one of them is thriving. Sorry that I can't provide a more positive review.

Date of experience: August 7, 2022
Massachusetts
1 review
0 helpful votes
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I purchased 3 ice cream banana trees, they were droopy when they arrived and after 2 weeks are still not looking very healthy. Overall, I am disappointed with them.

Date of experience: August 7, 2022
West Virginia
3 reviews
0 helpful votes
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I liked the website, pictures and descriptions that were given for the arctic red dogwood bushes that I purchased. Good place to shop. When I need something else I'll be coming here.

Date of experience: August 7, 2022
California
2 reviews
0 helpful votes
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Excellent trees and plants
August 7, 2022

I've been delighted with all of my purchases from FGT. Everything has been healthy, undamaged, and a good size. All are flourishing, so I'm happy.

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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6 foot Tree is so skinny
August 11, 2022

I thought that if I pay the extra money for a 6 foot tree it would be a stronger older tree. Instead I just got a taller tree. It wouldn't be able to stand up by itself to save its life. The tree is the size of a pencil! I've never seen a 6 fr tree so thin! And there r two. Same thing for both. I wish I got the 3 foot stronger fluffier one

Date of experience: August 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Texas
1 review
0 helpful votes
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My Crepe Myrtle trees
August 7, 2022

My delivery arrived as expected, trees were beautiful! Watching them grow!

Date of experience: August 6, 2022
Colorado
1 review
0 helpful votes
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Blaze Maple
August 7, 2022

The tree arrived in excellent condition. A little dry but not too bad, I put it into a bucket of water for a day.

Date of experience: August 6, 2022
Colorado
1 review
0 helpful votes
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Cherry trees
August 11, 2022

One tree very looks wilted but it's extremely hot here.
But they're about 2 weeks old and they may come out of it.

Date of experience: August 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Wisconsin
1 review
0 helpful votes
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Great service and products!
August 7, 2022

Bill was very helpful! Thank you for taking the time to educate me on how to take care of the trees and which ones to get. Awesome customer service!

Date of experience: August 6, 2022
Indiana
1 review
0 helpful votes
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Trees inferior
August 11, 2022

The trees I got were just a stick. Branches broken off in the box during packaging, branches obviously broken off previously. Even the primary "stem," gone on one of them. Half of the dirt from the pot had fallen out and the roots were exposed during transport. The way they wrap plastic around pot is not working. I called and they were very quick and responsive and replaced them. The new ones came with no broken limbs but again the trees lost 1/2 of the dirt in the pot due to bad packaging. The height was as described but not much to them in branches.

Date of experience: August 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacements also arrived with dirt spilled out. We've reached out privately to see if you have any concerns

Arkansas
1 review
0 helpful votes
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Disappointing
August 8, 2022

Way to expensive. The tree is too thin. Doesn't worth it.

Date of experience: August 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree was not what you expected! We've reached out privately to help!

Michigan
1 review
0 helpful votes
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Had an issue with a tree
August 6, 2022

We had a tree drop all of it's leaves and it was replaced with no issues at all. Thank you!

Date of experience: August 6, 2022
North Carolina
1 review
0 helpful votes
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Great looking plants.
August 6, 2022

Online shopping provider much needed advice for each plant reviewed. The juniper and hydrangeas purchased arrived in 2-3 days and all looked great. So easy... my next plant(s) will come from FastGrowingTrees.com

Date of experience: August 6, 2022
Illinois
2 reviews
1 helpful vote
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Very happy!
August 6, 2022

One of our three trees died. Talked with someone and gave them the info needed and they replaced the tree super quick! Other two tress were doing great!

Date of experience: August 6, 2022
Virginia
1 review
0 helpful votes
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Sold the wrong tree
August 8, 2022

Sold and charged Vanilla hydrangea when clearly the color is just green / white

Date of experience: August 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

When the temperatures are very hot, the plant may not be able to put out the strawberry color but once the temperatures cool down, you'll be able to see the changes in colors more. If you continue to have issues, please let us know and we'll make it right!

Virginia
2 reviews
0 helpful votes
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Crêpe myrtle
August 6, 2022

The tree is fine and looks healthy however I could've bought a bigger one at Lowe's or Home Depot for a lesser price, I just hope it's the color that I wanted, I will have to wait until next year when it blooms it's too small right now to bloom this year

Date of experience: August 6, 2022