FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,686 reviews

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
Follow Connie Q.
Unfollow Connie Q.
Share Review
Report Review

Topnotch Company
September 6, 2022

I recently received my latest order from Fast Growing Trees. Their service is topnotch. I received my tree quickly and in great shape. I had to return a tree that I planted, as it died when we had a late spring frost. I had purchased the warranty, so I gave them a call, and it was that simple to get a replacement. The replacement came and i planted it, and it is doing very well.
Their people are friendly, and their products are healthy. I will definitely use them again for future tree purchases.

Date of experience: September 5, 2022
Indiana
1 review
0 helpful votes
Follow Beatrice D.
Unfollow Beatrice D.
Share Review
Report Review

We have bought a lot of plants from Fast Growing Trees. Our first order arrived healthy and thrived when we planted them. Our second order included fruit trees and two of the apple trees arrived stressed. We got them planted but they quickly shriveled and did not look like they would make it. Fast Growing Trees quickly sent us replacements without a hassle. We will continue to buy plants here and I have recommended them to friends and family.

Date of experience: September 5, 2022
Louisiana
1 review
0 helpful votes
Follow Nancu E.
Unfollow Nancu E.
Share Review
Report Review

Very pleased
September 5, 2022

Plant arrived in beautiful shape. Well packaged. Information on trees in the site guides me to my decision of what to purchase

Date of experience: September 5, 2022
Oregon
1 review
0 helpful votes
Follow Chad U.
Unfollow Chad U.
Share Review
Report Review

Decent quality, well packaged
September 5, 2022

I ordered 10 5' Thuja Green Giants. 4 of the 5 boxes arrived within 4-5 business days and the third box arrived a few days later. Consequently the last box caused the 2 plants inside to be in shock. They look yellow and wilty. Hopefully they recover because these trees were not cheap.

Overall I'm happy with the service and will likely return in the future.

Date of experience: September 5, 2022
New York
1 review
0 helpful votes
Follow Jen W.
Unfollow Jen W.
Share Review
Report Review

Struggling azaleas
September 7, 2022

I ordered a larger type pricey azalea. It came with over 50% damage from bugs/disease, which I did not want to plant near my other azaleas so the reason for damage couldn't spread. They were kind enough to replace the tree however, it was a small tree, obviously worth less, and all it's leaves curled and turned brown. There are some new leaves sprouting however, the whole experience is not pleasing. I don't know whether the new sprouting leaves with fill out the bear stems or how it will end up looking. Disappointing.

Date of experience: September 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that the replacement wasn't better! We have reached out privately!

Michigan
1 review
0 helpful votes
Follow Marycloe P.
Unfollow Marycloe P.
Share Review
Report Review

I was very pleased with the whole experience. Plants are doing well. Thanks for great directions and packaging.

Date of experience: September 5, 2022
Illinois
1 review
0 helpful votes
Follow Paul N.
Unfollow Paul N.
Share Review
Report Review

My recent. Bubble gum tree was dead.
September 7, 2022

However I'm thinking it was more the shipper. From the time I got notice of shipment it was over a week before I received it. All leaves were off. I planted it anyway to see if I could revive it, might not know for sure till next spring now? Very disappointed.

Date of experience: September 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Tennessee
2 reviews
0 helpful votes
Follow Jim T.
Unfollow Jim T.
Share Review
Report Review

Oak Trees
September 5, 2022

The first one didn't survive but they replaced it free and the second one is thriving.

Date of experience: September 5, 2022
New Mexico
2 reviews
0 helpful votes
Follow Lleta D.
Unfollow Lleta D.
Share Review
Report Review

Great experience
September 5, 2022

Delivery was quick and tree arrived in great condition

Date of experience: September 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Cheryl G.
Unfollow Cheryl G.
Share Review
Report Review

Great experience
September 5, 2022

We ordered 4 trees from the site that were selected for our grow zone. We also purchased the protection plan that covered all 4 for one price and a fertilizer booster for all. The trees arrived quickly and packaged in boxes appropriate for their height (including a six- foot beauty.) We planted them 30 days ago and they look good and healthy. The butterfly bush arrived with blooms and has maintained blooming throughout. We are very pleased.

Date of experience: September 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Lauren T.
Unfollow Lauren T.
Share Review
Report Review

Wysteria Tree
September 5, 2022

I ordered the 3-4 ft Wysteria Tree and it delivered healthy and securely packaged! Great quality so far and seems to be doing well after I planted it.

Date of experience: September 5, 2022
Florida
1 review
0 helpful votes
Follow Russell Y.
Unfollow Russell Y.
Share Review
Report Review

Exceptional service!
September 5, 2022

Fast Growing Trees promptly replaced and shipped, free of charge, two new American Beautyberry bushes when the original two unfortunately and inexplicably died after one month. We have ordered from FGT before and will continue to order in the future!

Date of experience: September 5, 2022
Texas
1 review
0 helpful votes
Follow Nancy J.
Unfollow Nancy J.
Share Review
Report Review

Excellent product
October 5, 2022

Ordered a couple different trees. The Crepe Mtryle was perfect and large! The River Birch were perfect also.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Laura N.
Unfollow Laura N.
Share Review
Report Review

Tri-Color Dappled Willow - Doing well
September 5, 2022

It came with a good root system and larger than I expected. It is doing well, I have it in a temporary 3-gal pot, until I can create a space for it permanently.

Date of experience: September 5, 2022
Ohio
1 review
0 helpful votes
Follow Douglas X.
Unfollow Douglas X.
Share Review
Report Review

Cedar trees
September 5, 2022

So far so good I have to say! I have never ordered trees through the mail before but, I was impressed with the time line of delivery and the condition the product arrived in. My trees have been in the ground about two weeks and I can already tell their doing great. I will be ordering more from this company in the future thx so much!

Date of experience: September 4, 2022
Utah
1 review
0 helpful votes
Follow Shaniece S.
Unfollow Shaniece S.
Share Review
Report Review

Mostly satisfied
September 4, 2022

Got a ten back of your pine trees and so far they are great. The other two were different and haven't been so lucky. Not sure if it's because of the clay ground although I did check once or twice and it did say the two were supposed to do well in soil like that. Over all I am mostly satisfied

Date of experience: September 4, 2022
California
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

Very happy
September 4, 2022

This company has a great product and great customer service.

Date of experience: September 4, 2022
Florida
1 review
0 helpful votes
Follow Brad T.
Unfollow Brad T.
Share Review
Report Review

Great plants!
September 4, 2022

I was looking for specific plants in stock and hard to find. Found all I was looking for here and didn't have to wait for a shipping season!

Date of experience: September 4, 2022
California
1 review
0 helpful votes
Follow Kiran J.
Unfollow Kiran J.
Share Review
Report Review

Quality trees with guarantee
September 4, 2022

Brought 2 mango plants. Got them in 1 wk. Though both were somewhat distressed, 1 recovered well but other did not survive. I contacted Fast-growing tree customer service, and they requested some pictures. They immediately sent a replacement on same day. Now waiting for replacement tree. (By the way I got 1 yr. Warranty for the plants)

Date of experience: September 4, 2022
Oregon
1 review
0 helpful votes
Follow Usman E.
Unfollow Usman E.
Share Review
Report Review

After I received my plants, I immediately opened them and planted them in bigger pots. One of my olive trees had two main branches broken (hanging by a thread). I took pictures. I called FGT. They where were professional and offered to give me a 20% discount on the price of the tree. However, that does not solve the problem. I appreciate their desire to help. But, the right thing would be a ship a new one since I've been a long time customer. Also, I ordered a banana tree that did not arrive. I had to call and ask them to ship it. My free Lemon tree also did not arrive. When I called, they offered a $20 gift card. Seems like this particular order of mine fell through the cracks.

Date of experience: September 4, 2022