FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,958 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow ca Z.
Unfollow ca Z.
Share Review
Report Review

Nearly dead tree on delivery
August 31, 2022

Tree came in a box, not in good shape. Waste of money

Date of experience: August 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
Follow Crystal K.
Unfollow Crystal K.
Share Review
Report Review

Dead looking tree
August 31, 2022

I bought a 6-7 foot tree for my sister. The tree was very important as it is a memory tree for her son who passed away a year ago at the age of seven. The tree arrived in bad shape. My sister told me it looked like it was in sever shock and all but two leaves were still alive. The tree has been planted for almost a month now and still looks mostly dead. The tree is receiving care daily in hopes it will survive

Date of experience: August 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Oklahoma
1 review
0 helpful votes
Follow Tammy X.
Unfollow Tammy X.
Share Review
Report Review

Lemon Meyer Bush
August 29, 2022

It was delivered with some damage to the box but the plant was fine. Can't wait for it to start growing lemonds!

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
Follow Irma R.
Unfollow Irma R.
Share Review
Report Review

The root plants were not long enough and they did not survive after planting

Date of experience: August 29, 2022
California
1 review
0 helpful votes
Follow Daniel Z.
Unfollow Daniel Z.
Share Review
Report Review

Dead trees
August 31, 2022

Ordered two crape myrtles b/c they were advertised as being grown in and shipped from California. Nope. Both were dead when they arrived 8 days later from South Carolina. Customer service finally credited the cost after many attempts. Lost two weeks in the meantime.

Date of experience: August 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear that your plants took so long in transit! We're glad we were able to make this right for you and let us know if we can help with anything else!

California
2 reviews
0 helpful votes
Follow McNeil L.
Unfollow McNeil L.
Share Review
Report Review

Pitiful Pothos plant
August 31, 2022

I ordered a large ficus and a golden pothos. I knew they would be travel weary because the weather has been very hot. I have hopes the ficus will come out of its shocked state dropping all of its leaves. I was so disappointed in the size and the health of the pothos plant. At best it is a 10.00 mass retailer plant... not a 30.00 healthy lush plant. I will not purchase from them again.

Date of experience: August 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have sent a private message to get some photos so we can take a look and help out!

Florida
1 review
0 helpful votes
Follow Millie C.
Unfollow Millie C.
Share Review
Report Review

Dissatisfied
August 31, 2022

Trees looked terrible upon arrival, replacements were even worse. Customer srvc was very nice and professional.

Date of experience: August 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry for how your plants kept arriving! We have reached out privately to help!

Minnesota
2 reviews
0 helpful votes
Follow Bruce R.
Unfollow Bruce R.
Share Review
Report Review

Trees via the mail!
August 29, 2022

I have made two separate purchases so far. I was surprised both times how quickly I received them and how well they were packed. Within a few days of opening and re-potting the plants looked great! This was at least 6 weeks ago with the first and they are flourishing!

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
Follow Ed X.
Unfollow Ed X.
Share Review
Report Review

Negative Delivery Experience
August 31, 2022

Expected delivery in a few days after ordering. Half the order arrived as advertised; called customer service to find out what happened; customer service was guessing on shipment of second half. Had to call customer service again to finally re-ship the other half. Better customer service experience the second time & was given a rebate & a discount on a future order, but no reason to order again from FGT. Products were on par with local nurseries.

Date of experience: August 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! Thank you for the review and we'll be taking a further look into this

Virginia
1 review
0 helpful votes
Follow Maurice A.
Unfollow Maurice A.
Share Review
Report Review

Received wrong trees
August 31, 2022

Three of my Cyprus trees died. You guys sent me new ones but sent the wrong trees.

Date of experience: August 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear that you received the incorrect trees! We have reached out privately to help!

Georgia
1 review
0 helpful votes
Follow Mary Z.
Unfollow Mary Z.
Share Review
Report Review

Great Company
August 29, 2022

Everything I have purchased from this company has done great. I had peaches the first year, and I cannot be more satisfied. I will definitely continue purchasing until my yard is full.

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
Follow WILLIAM W.
Unfollow WILLIAM W.
Share Review
Report Review

Premium Price --- Premium Products
August 29, 2022

I received trees versus twigs, worth the extra money

Date of experience: August 29, 2022
Alabama
1 review
0 helpful votes
Follow Beverly N.
Unfollow Beverly N.
Share Review
Report Review

Plants not as described
August 31, 2022

I purchased the biggest, most expensive options for the shrubs I chose so you can say I was quite disappointed when I received them. They were nothing like the pictures and most looked half dead. I have reached out to customer support, and they were less than friendly or accommodating to try and resolve my complaints.

Date of experience: August 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry that your plants were not what you had expected. Keep in mind that we are a nursery and you're seeing photos of mature plants on the site. Thank you for allowing us the opportunity to discount your order to help put the plants more in-line with your expectations!

New York
1 review
0 helpful votes
Follow Jerry E.
Unfollow Jerry E.
Share Review
Report Review

Good stuff
August 29, 2022

Came in a great package and is everything that I ordered

Date of experience: August 29, 2022
Missouri
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review

Lemon Trees
August 29, 2022

I ordered 2 lemon trees for my wife's birthday. I overheard her tell our daughter that she wanted some. I did some research and landed on your website. I bought them and just a few days later, they were at my front door. They looked very healthy. We potted them and are looking forward to them starting to bear fruit.

Date of experience: August 28, 2022
Oklahoma
1 review
0 helpful votes
Follow mike U.
Unfollow mike U.
Share Review
Report Review

My meter lemon trees are thriving, but all the leaves fell off my avocado plant and is dying. Orange tree is fine, no new growth in about a month but it's not dead

Date of experience: August 28, 2022
Pennsylvania
1 review
0 helpful votes
Follow Gerald K.
Unfollow Gerald K.
Share Review
Report Review

Fast Service
August 28, 2022

Fast service and package was great to protect the bushes

Date of experience: August 28, 2022
South Carolina
1 review
0 helpful votes
Follow Peter R.
Unfollow Peter R.
Share Review
Report Review

They're amazing. Between customer service and the quality of the plants. Glad I found them.

Date of experience: August 28, 2022
Georgia
1 review
0 helpful votes
Follow Brad P.
Unfollow Brad P.
Share Review
Report Review

Nobody has replied
August 31, 2022

The tree died in just a few days and nobody has replied to my emails even though I purchased an addition warranty.

Date of experience: August 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry that our response didn't come to you! It looks like we are awaiting a photo of the tree so we've reached back out privately

New York
1 review
0 helpful votes
Follow Robert Q.
Unfollow Robert Q.
Share Review
Report Review

Croton order
August 31, 2022

The replacement of the order had leaves falling off

Date of experience: August 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that the replacement isn't doing well! We'll reach out to get some photos!