FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,717 reviews

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New Jersey
1 review
0 helpful votes
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Healthy but small
September 18, 2022

Paid up for the larger specimens. However Chinese Pistache was skinny with tiny root ball. Kay Paris Magnolia 5-gallon was more like a 3-gallon. With that said, they are in the ground and look healthy. Time will tell. I like that FGT only sells male trees (according to chat) and something they should market. Lastly, the small hibiscus (impulse buy) is potted and already flowering. If the trees look great next year, I will be a lifelong FGT customer for sure. They make it easy to obtain hard to find trees.

Date of experience: September 18, 2022
Michigan
1 review
0 helpful votes
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Crabapple tree
September 18, 2022

I was a little bit disappointed in the tree I got.
There were no branches on one side and they had been cut short on the other side. Hope they grow back.

Date of experience: September 18, 2022
Texas
3 reviews
0 helpful votes
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Healthy tree
September 18, 2022

Arrived well packed and quickly. I could not find a Sycamore tree at my local nurseries, so I ordered online.

Date of experience: September 18, 2022
Mississippi
1 review
0 helpful votes
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Corn plant
September 20, 2022

I bought a full size corn plant from your internet. It was pretty expensive. I received the order a couple of weeks ago. The plant I received looked terrible. It was severely wilted and had a lot of dead leaves on it that were going to have to be cut off. I called and spoke with a gentleman, sent him pictures of the plant and described to him what it looked like. He advised me that the plant wasn't damaged enough for a refund and gave me 10% off of the plant. He said that after I reported it it should come back to life. It's been 2 weeks since I reported it. It still looks the same. To make it halfway decent I am going to have to cut off several leaves, which will make the plant look chopped up. There's no way that the dead leaves will recover. At this point I wish I gone to Wal-Mart to buy the same plant at a lot lower price. The reason I purchased it from you in the first place I thought I would receive a beautiful and healthy plant. But what I received from you was below anything I would have purchased at any other store. It would have been displayed in the damaged area of the store at a severely reduced price which I would have never purchased. I feel I should have been sent a new plant. But the getalman I talked to didn't agree. I wont be purchasing anymore plants from your company. I was and am very disatisfied and disappointed with the whole situation.

Deborah Jensen
8 Conifer Dr.
Columbia MS *******
Order number *******010

Date of experience: September 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and that the plant has not improved since its arrival. We've reached out to further assist you under our 30 day guarantee!

Nevada
1 review
0 helpful votes
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Trees
September 20, 2022

I love I plants. All in good condition upon arrival. Was a bit disappointed on the sizes ordered.

Date of experience: September 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not as large as you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

North Carolina
1 review
0 helpful votes
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Cherry tree
September 18, 2022

Arrived on time and in good condition. When I'm tasting my cherries I'll reply again

Date of experience: September 18, 2022
Virginia
1 review
0 helpful votes
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Happy apples
September 18, 2022

Beautiful trees and immediate replacement of tree damaged in shipment. Very happy.

Date of experience: September 17, 2022
Washington
1 review
0 helpful votes
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As Advertised
September 18, 2022

We ordered 8 arborvitaes and they arrived healthy and in good shape. As described, they were between 12" to 24", none shorter and none taller. We paid for the guarantee so time will tell if the trees thrive and stay healthy.

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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My orders arrive with nice packaging and fast delivery. Unfortunately one tree has damaged root and dying. Happy about the FastGrowingTrees.com staff fast replies about my concerns and refund without issues.

Date of experience: September 17, 2022
Texas
1 review
0 helpful votes
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Help with tree selection
September 18, 2022

The associate helping me was very knowledgeable and determine the best tree for my soil conditions. The trees I intended to buy would not have survived in teh rocky soil I have. The associate suggested a type of bamboo that would tolerate my soil

Date of experience: September 17, 2022
Utah
1 review
0 helpful votes
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It was so sad to see all 3 trees we ordered arrive late and dead. We waited a while for the pomegranate tree to come back in stock and then waited quite a while to get it, and I was so sad to see our lemon, fig and pomegranate trees arrive dead.

Date of experience: September 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are sincerely sorry for how long the plants took to arrive to you and glad we were able to make it right!

California
1 review
0 helpful votes
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The tree is not surviving. The leaves were off the tree upon arrival. The soul was really hot. The tree is not surviving. I'm giving it another week then i will call it in.

Date of experience: September 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

North Carolina
1 review
0 helpful votes
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Great to work with! Made my order correct. Took care of the customer

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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Great product.
September 17, 2022

Tree came healthy and exactly as described. Online assistance in helping me decide what to purchase was great also

Date of experience: September 17, 2022
Indiana
1 review
0 helpful votes
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Only 1 out of the 4 trees was received with zero brown spots. The other 3 have several dead branches or leaves on them. Still waiting to see if they can be brought back to health. Extremely disappointed in our first and most likely our last purchase from this website.

Date of experience: September 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're reaching out privately to see if we can get some photos. We are happy to help make this right!

New York
2 reviews
0 helpful votes
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Filling the blanks
September 17, 2022

The shrubs have been planted against a barren wire fence--for privacy and safety. The houseplants have replaced those I haven't had in years and had just the right5 spot for both!

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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I purchased a Meyer lemon tree and a bougainvillea. Unfortunately Southern CA was experiencing a record breaking heatwave at the time. Both arrived somewhat stressed, although this was no fault of the merchant. They were well packed with clear instructions on the box. The lemon tree has pulled through and is thriving. No matter how hard I tried to save the bougainvillea, it perished. I had purchased insurance on my order (HIGHLY recommended). After notifying the company of the issue, a new plant was arranged to be shipped to me in about five minutes. I'm thrilled! The heat has finally broken and my new baby looks to be thriving.

I'm so impressed. I most definitely WILL be buying from Fast Growing Trees again and I can't recommend them enough.

Date of experience: September 17, 2022
Nebraska
1 review
0 helpful votes
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Excellent service
September 17, 2022

I bought 5 monster blue spruce trees in August that were quickly delivered. 3 of the 5 didn't survive the extreme heat and we're quickly replaced by Fast Growing Trees. I'm very impressed by their excellent service.

Date of experience: September 17, 2022
Massachusetts
1 review
0 helpful votes
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Dead trees
September 20, 2022

The first tree I received was dead
Second one looks like it's dying also
Will never buy from company again
Very disappointed

Date of experience: September 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

California
1 review
0 helpful votes
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It was fine but the price was not cheaper and the quality was just fine.

Date of experience: September 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the feedback! We've reached out privately to see how we can improve your experience!