FastGrowingTrees.comReviews 30,580

3 of the 4 trees I ordered were dead. The 4th "tree" was a branch! They credited me for 2 of the 4 and I had my CC company dispute the other 2. I spent over $500 and wanted it to work but what a disappointment. I can't understand the 5 star reviews. One of the worst online buying experiences I have ever had. I should have bought local.

I have purchased several trees, all doing well. But when two arrived in bad shape, i got replacements asap no questions asked just pictures.

I have purchased plants with FastGrowinfTrees several times. They are always concerned with providing the best quality plant every time!

The ordering process is very simple. Delivery was faster than expected. Most of my trees are don't great!

I received the wrong plants Replaced my plants immediately. Excellent service

Packet was broken and trees were damaged. Banana tree dead soon, good new bananas start growing.
Pomegranate - many branches were broken.

In the Spring we ordered 2 crepe myrtle trees. Only one of the 3 ever got leaves on it. After waiting a few months, they issued a credit for the 2 dead trees. We reordered in September, but they only had smaller ones, so I added a climbing rose bush to use the credit up. Everything arrived promptly, but the rose bush had Black Spot on most of the leaves. I called, sent in photos, and they promptly replaced it. However, the replacement wasn't much better. I believe they are gong to send yet another although it hasn't shipped so perhaps they are waiting for a healthier specimen. Great customer service but products have been disappointing.

All my plants and trees arrived in a timely manner and were all very healthy. I will be ordering from them again.

How the plant is going to grow, how the plant will turn into a tree and produce I don't know yet. It is an expensive plant. I have followed the exact instructions to plant it and I am watering it regularly. Keeping my fingers crossed.

I ordered a tree as a house warming gift and it was a HUGE hit! The tree arrived packaged with great care and it is very healthy. Perfect for the new home owners in our family!

My complaint was received by JAMULA and she solved the problem and assisted me in getting replacement trees at no additional cost. She is a shining star for this company FASTGROWINGTREES. She is a great representative of good customer care after the purchase. I am not saying this because I received a new shipment of trees, I am saying this because the manner in which she handled the complaint and the care she used to make me personally satisfied after the call.

I thank you personally JAMULA, you are an asset to FastGrowingTrees.

Fast delivery, healthy trees, great experience and knowledge on their web site.

I received trees that had no leaves on them, and they were in the ground for 2 months and no signs of life. Then I got replacements and these ones are exactly like the ones that I received the first time. I don't even want to waste any more time on this crap.

The tree that I chose was a Red Maple and the tree was delivered in a couple of days in excellent condition.

Packed and shipped with great care. Product was just as described.

The trees and bushes looked good on arrival and the roots were definitely healthier than the ones you would find at the Home Depot or Lowes nursery. I am used to dry, impossibly rootbound situations, but these roots were nice and loose, moist and well-developed. The plum trees sprouted new growth almost immediately.
The packaging wasn't perfect and the delivery person did not bother to put the box in the position indicated (lie flat, this side up - nope! Propped it up diagonally against my door), so I was glad I got home shortly after it arrived.

I take ownership of the fact I ordered plants during a heat wave in California. Everything arrived well packed but totally wilted. Three of the five items bounced back. However, two Jasmine plants were cooked beyond recovery. I reported this and no follow-up to my email was ever received. No offer to replace them was ever provided, even though I asked for replacements.

Trees I purchased have good root structure and are very healthy

The packaging was phenomenal and my golden bamboo looked healthy and is doing very well so far.