FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,773 reviews

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Ohio
1 review
0 helpful votes
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Overall happy
October 4, 2022

Trees arrived packaged as if the person sending them were planning to plant them in their own yard. It truly showed the care taken to ensure trees arrived in excellent condition, which they did. Leaves were a vibrant green and overall the tree seemed very healthy. What I am disappointed in is the straightness of the trees themselves. I understand many may not care much but I do. Both were severely curved and I'm only hoping with some bamboo I can get them to straighten out a little. Also, the price seems to be quite high, but at the time of ordering these I did not check with my local lowes and I wish I would have. I found the same species of tree, three times the height for around $80 cheaper. But that is my fault not the companies. I'm assuming their cost accounts foe "free" shipping.

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Nice trees, Great Customer Service
October 4, 2022

Great service, trees are healthy, with big green leaves. Good roots, and they stand behind what they sell.

Date of experience: October 4, 2022
Utah
1 review
0 helpful votes
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Beautiful Trees!
October 4, 2022

The trees arrived in excellent condition. They are all planted and look good.

Date of experience: October 4, 2022
Ohio
1 review
0 helpful votes
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I ordered a Prairifire Crabapple tree which after being stuck in shipment by FedEx arrived in bad shape.
It had no leaves and branches only on one side of the trunk. I called customer service and after texting a photo of the sad traumatized tree was sent a replacement at no cost. It arrived in perfect condition and is now thriving in our front yard.

Date of experience: October 4, 2022
Colorado
1 review
0 helpful votes
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Olive tree
October 4, 2022

I ordered my olive tree to have as a house plant, & patio plant in the summertime. It came quickly, and was expertly packed. It didn't miss a beat, growing new leaves right away! I will order again soon.

Date of experience: October 4, 2022
California
1 review
0 helpful votes
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Everything was perfect
October 4, 2022

From ordering to delivery, everything went as promised, Tree was easy to carry and unwrap.

Happy to give it a five star review.

Linda Fletcher

Date of experience: October 4, 2022
District of Columbia
1 review
0 helpful votes
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Excellent tree!
October 4, 2022

Delivered lightning fast, healthy, and great customer service. Will be ordering more from them!

Date of experience: October 4, 2022
New Jersey
1 review
0 helpful votes
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Wonderful plants!
October 4, 2022

I was afraid to order live plants from a website and company I didn't know, but I did and I am thrilled with everything I got. I am definitely going to order more. Everything arrived in pristine condition and the plants are lovely.

Date of experience: October 4, 2022
Oklahoma
1 review
0 helpful votes
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Dogwoods not looking goid
October 5, 2022

Dogwoods arrived. When took off pot, dirt fell away and only bare roots on trees remained.
Planted a couple of weeks ago and not looking good

Date of experience: October 4, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your dogwoods are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

South Carolina
1 review
0 helpful votes
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Dynamite crape myrtle
October 4, 2022

Dynamite crape myrtle,
The tree looks gorgeous beautiful healthy with leaves and everything on it arrived in good shape no damage will continue to buy from them.

Date of experience: October 4, 2022
Massachusetts
1 review
0 helpful votes
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Awesome bananas
October 4, 2022

Epic packaging of awesome bananas that are growing fast.

Date of experience: October 4, 2022
California
1 review
0 helpful votes
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Great
October 4, 2022

Great price, fast delivery and excellent products. Very happy about how things turned out.

Date of experience: October 4, 2022
District of Columbia
1 review
0 helpful votes
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I ordered the above two trees and they were delivered in a few days! We planted them in our front yard to replaced previous old trees that died.
The trees arrived in perfect condition and are anxious how they survive the winter and come into bloom and growth in the spring.
Thank you.

Date of experience: October 3, 2022
Ohio
1 review
0 helpful votes
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My warranty paid off
October 3, 2022

The warranty I purchased with each of my new eastern white pine's paid off went three of them did not survive the first year. fastgrowingtrees.com did an excellent job of responding to the problem and replacing the trees. The new trees are in and looks super healthy.

Date of experience: October 3, 2022
New Jersey
1 review
0 helpful votes
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Too early to tell
October 1, 2022

I received the product with only one small branch (2 to 3 Inches long on top. It remains to be seen if the tree grows.

Date of experience: October 1, 2022
Illinois
1 review
0 helpful votes
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Strong trees
October 1, 2022

Even though FedEx set the box upright and one tree was upside down both trees were in great shape. Strong well grown trees anything else I think would have been in a 100 pieces after arriving. Both are doing well; they've been in the ground for a few weeks now.

Date of experience: October 1, 2022
North Carolina
1 review
0 helpful votes
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Flame Thrower Redbud
October 1, 2022

My Flame Thrower Redbud came with more leaves and a lot better shape than I expected. After planting I started see new growth in two weeks. It has been growing ever since.

Date of experience: October 1, 2022
New York
1 review
0 helpful votes
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Butterfly Bushes
October 1, 2022

We purchased two of the three gallon black night butterfly bushes with the hope they will attract bees, butterflies, and hummingbirds to our yard while also filling out most of the flower bed under our picture window. They were also deer resistant and we get a lot of deer. We planted them in September so they had time to establish roots before the cool fall weather approached. They were done blooming when they arrived. Although butterfly bushes are deemed appropriate for the zone in which we live, we had heard from nurseries that many do not survive, but the ones that do, are the ones we purchased. So, we covered them in burlap before the first frost to try and give them some extra protection during the winter. Fingers crossed they begin to grow in the spring!

Date of experience: October 1, 2022
Georgia
1 review
0 helpful votes
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Buy local
October 4, 2022

3 of the 4 trees I ordered were dead. The 4th "tree" was a branch! They credited me for 2 of the 4 and I had my CC company dispute the other 2. I spent over $500 and wanted it to work but what a disappointment. I can't understand the 5 star reviews. One of the worst online buying experiences I have ever had. I should have bought local.

Date of experience: September 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience and we're reaching out privately to make this right!

Louisiana
1 review
0 helpful votes
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True to their word
September 30, 2022

Some trees that I planted didn't make it. I called, they sent me an email asking questions about them, I answered. And they sent me the replacement trees. Could not have asked for a better resolution.

Date of experience: September 30, 2022