FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,086 reviews

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Alabama
1 review
0 helpful votes
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Very Please
September 29, 2022

All my plants and trees arrived in a timely manner and were all very healthy. I will be ordering from them again.

Date of experience: September 29, 2022
Georgia
1 review
0 helpful votes
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My concerns
September 30, 2022

How the plant is going to grow, how the plant will turn into a tree and produce I don't know yet. It is an expensive plant. I have followed the exact instructions to plant it and I am watering it regularly. Keeping my fingers crossed.

Date of experience: September 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Please reach out along the growing process if you have any questions or concerns!

Maryland
1 review
0 helpful votes
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Healthy Trees, Considerate Delivery
September 29, 2022

I ordered a tree as a house warming gift and it was a HUGE hit! The tree arrived packaged with great care and it is very healthy. Perfect for the new home owners in our family!

Date of experience: September 29, 2022
Tennessee
1 review
0 helpful votes
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JAMULA IS A STAR
September 29, 2022

My complaint was received by JAMULA and she solved the problem and assisted me in getting replacement trees at no additional cost. She is a shining star for this company FASTGROWINGTREES. She is a great representative of good customer care after the purchase. I am not saying this because I received a new shipment of trees, I am saying this because the manner in which she handled the complaint and the care she used to make me personally satisfied after the call.

I thank you personally JAMULA, you are an asset to FastGrowingTrees.

Date of experience: September 29, 2022
Georgia
1 review
0 helpful votes
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Excellence.
September 29, 2022

Fast delivery, healthy trees, great experience and knowledge on their web site.

Date of experience: September 28, 2022
Illinois
1 review
0 helpful votes
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Awful quality, lost hundreds of dollars.
September 29, 2022

I received trees that had no leaves on them, and they were in the ground for 2 months and no signs of life. Then I got replacements and these ones are exactly like the ones that I received the first time. I don't even want to waste any more time on this crap.

Date of experience: September 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your recent order! We are reaching out to get some photos so we can assist you further!

Ohio
1 review
0 helpful votes
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Great Tree
September 28, 2022

The tree that I chose was a Red Maple and the tree was delivered in a couple of days in excellent condition.

Date of experience: September 28, 2022
Utah
2 reviews
0 helpful votes
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Great service
September 28, 2022

Packed and shipped with great care. Product was just as described.

Date of experience: September 27, 2022
Alabama
1 review
0 helpful votes
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Prompt delivery, good product
September 28, 2022

The trees and bushes looked good on arrival and the roots were definitely healthier than the ones you would find at the Home Depot or Lowes nursery. I am used to dry, impossibly rootbound situations, but these roots were nice and loose, moist and well-developed. The plum trees sprouted new growth almost immediately.
The packaging wasn't perfect and the delivery person did not bother to put the box in the position indicated (lie flat, this side up - nope! Propped it up diagonally against my door), so I was glad I got home shortly after it arrived.

Date of experience: September 27, 2022
California
1 review
0 helpful votes
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Not happy...
September 28, 2022

I take ownership of the fact I ordered plants during a heat wave in California. Everything arrived well packed but totally wilted. Three of the five items bounced back. However, two Jasmine plants were cooked beyond recovery. I reported this and no follow-up to my email was ever received. No offer to replace them was ever provided, even though I asked for replacements.

Date of experience: September 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that the photos didn't come through! We're reaching out so we can make this right!

Ohio
1 review
0 helpful votes
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Wonder healthy trees
September 27, 2022

Trees I purchased have good root structure and are very healthy

Date of experience: September 27, 2022
South Carolina
1 review
0 helpful votes
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The packaging was phenomenal and my golden bamboo looked healthy and is doing very well so far.

Date of experience: September 27, 2022
California
1 review
0 helpful votes
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Plant warranty
September 27, 2022

My initial order arrived damaged and sad looking. Fast growing trees was very accommodating and easy to work with. They promptly replaced the damaged plants and they arrived looking lush and well. They are doing well after planting. After my initial disappointment with the damaged shipment, I was quite pleased with the service.
Would and already have recommend fast growing trees to friends and family.

Date of experience: September 27, 2022
New York
1 review
0 helpful votes
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First tree diseased
September 27, 2022

First tree came with leaves covered in powdery disease, but you replaced it.

Date of experience: September 27, 2022
Nevada
1 review
0 helpful votes
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Good Customer
September 27, 2022

The delivery on my order was delayed. When I received it, the tree was dead. They responded immediately to my email and sent me a replacement, which arrived in good condition. Thank you

Date of experience: September 27, 2022
Tennessee
1 review
0 helpful votes
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Return
September 27, 2022

I had a tree that I had bought and when I called into the representative, he was more than helpful and my tree was replaced!

Date of experience: September 27, 2022
Connecticut
1 review
0 helpful votes
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Burnt Leaves
September 27, 2022

Delivered with dead leaves and they are falling off. Not a good looking plant.

Date of experience: September 27, 2022
Illinois
1 review
0 helpful votes
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Trees arrived broken in half
September 27, 2022

7 foot tree and 4 foot tree poorly packed in same carton. The soils from the smaller Ginkgo was completely knocked off the rootball and loose in the carton, and the tree itself was snapped in hall with most of the lower branches knocked off. The larger maple had damage as well, probably due to the smaller tree, it's pot, and it's soil being unsecured in transit. I'm very disappointed.

Date of experience: September 27, 2022
Arkansas
1 review
0 helpful votes
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Taylor juniper tree
September 27, 2022

Ordered 4 taylor juniper trees. Received all within 2 days. All four were healthy. Excited to see how they look in 1 year.

Date of experience: September 27, 2022
West Virginia
1 review
0 helpful votes
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Best buy
September 27, 2022

Great shipping great looking trees would buy again

Date of experience: September 27, 2022