FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,170 reviews

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California
7 reviews
0 helpful votes
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Pretty but slim
October 5, 2022

Bought a tree, but basicly got a long narrow stick. Alot thinner tree then I pictured. Guess that's a good reason not to shop sight unseen for plants.

Date of experience: October 5, 2022
South Carolina
1 review
0 helpful votes
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First time nervousness
October 5, 2022

I'm very excited to receive my very first order from FGT. Product selection, availability and delivery were top notch. I'm a little nervous about caring for the plants I selected because they are stretching my comfort zone and green thumb. They didn't come with much instruction and the plant care page is too generic, however as long as my plants arrive healthy and safe (they did) then I'm ok with having to do my own research. Learning by trial and error with an expensive plant is a risk I had to be willing to take. I'm very excited about my order! The peppercorn is thriving, my tea plant is doing "ok" but my vanilla bean orchid looks like a cutting they stuck in a larger pot just to upcharge me for the Gallon price :( I should have just ordered the smaller size, but when I got my plant I just downsized my pot, found a great growing spot for it and after a month it's showing signs of new growth.

Date of experience: October 5, 2022
Idaho
1 review
0 helpful votes
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Great customer service
October 5, 2022

Communication of the whereabouts of my order was never in question. The products were as described. I know I will be very happy when my plants reach maturity.

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
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Good choice.
October 5, 2022

Good experience, selection and service. I do think your pricing is bit high for a 6 ft. Sycamore.

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
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Dead trees and no customer service
October 6, 2022

1) One plant was broken when delivered. The packaging was bent. Not sure if it will survive.
2) The second plant died after about three days. Don't know why.
3) Contacted FastGrowingTrees on the contact us option, but it has gone a couple of weeks now, and I have not got a reply.
4) Called the number listed on the WEB site, and that is not a valid phone number.

Date of experience: October 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that we didn't get your email! We have reached out privately to make this right!

Florida
1 review
0 helpful votes
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Damage to the plants
October 6, 2022

Plants came out of the box broken. Box was delivered flat.

Date of experience: October 5, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Pink rubber tree
October 5, 2022

Lovely plant, nice and full. The plant came in a timely manner and was in good shape.

Date of experience: October 5, 2022
North Carolina
1 review
0 helpful votes
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Great experience and support
October 5, 2022

Called customer support for information about trees and shrubs and they were very helpful and guiding. This helped me narrow down to the trees I wanted to buy. Couple of my trees from last year died and I got a gift card for the same amount.

Date of experience: October 5, 2022
Georgia
1 review
0 helpful votes
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Avocado tree dead on arrival
October 6, 2022

My avocado tree arrived with only one leaf. I planted it as directed and now it is dead.

Date of experience: October 5, 2022
Oklahoma
1 review
0 helpful votes
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Great service
October 5, 2022

Ordered 3 trees, after 2 weeks rwo died, they worked with me and replaced both at no cost. Definitely my go to tree source.

Date of experience: October 5, 2022
Florida
1 review
0 helpful votes
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Great packaging
October 5, 2022

It was shipped to me very well. Looking forward to seeing the fruits of this

Date of experience: October 5, 2022
Florida
1 review
0 helpful votes
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Our Leyland cypress trees
October 5, 2022

Detailed descriptions of plants, site is easy to navigate.

Date of experience: October 5, 2022
Maine
1 review
0 helpful votes
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Impressive shipping system
October 5, 2022

I ordered 4 trees in the 5'-7' range and they arrived from SC to NH in 36hrs after the order was placed.

Date of experience: October 5, 2022
North Carolina
2 reviews
0 helpful votes
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Beautiful trees, excellent shape
October 5, 2022

Very impressed with the health and quality of two cherry trees. Came to us in beautiful shape.

Date of experience: October 5, 2022
Idaho
1 review
0 helpful votes
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Best company to order from
October 5, 2022

Received my items fast and in top condition. Planted them fairly soon and they are doing awesome!

Date of experience: October 5, 2022
Colorado
2 reviews
0 helpful votes
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Oklahoma RedBud Tree
October 5, 2022

Shipped promptly - waiting for next spring's growth.

Date of experience: October 5, 2022
New York
1 review
0 helpful votes
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Fraudulent Trash Company
October 25, 2022

The first crape myrtle I ordered from them never grew, but I never took the additional insurance out on it so I was SOL. Tried my luck again and purchased 2 crape myrtles and 1 spruce. Instead of sending me the Natchez crape myrtle I ordered, they sent me a pink flowering tree. I had paid extra for the insurance this time so I called and complained, being that if I wanted a pink crape myrtle I would have ordered a pink crape myrtle. The pathetic excuse I received from a manager was "that's how they do it, sometimes they add in other trees to make it look fuller and when the tree grows you wont notice the pink." Excuse me what? That had to me the most unintelligent response I have ever received from a person in a management position. They then offered me 20% off my next order - you might as well have just told me to go F myself. After accusing them of fraud they agreed to ship me the correct tree. The replacement tree that arrived was half dead, bone dry and all of its leaves were all falling off. I chuckled because I was surprised they didn't ship me a box of dog poo, so I guess it was a win ;)

Date of experience: October 5, 2022
Maryland
1 review
0 helpful votes
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6"- 7" Redbud purchase
October 5, 2022

The tree arrived in a timely fashion with excellent instructions. It was in great condition and has thrived since planting. I staked the tree since we have a good bit of wind and it is doing well. The leaves are a beautiful color with red hues and I am very excited to see if it will bloom in the spring.

Date of experience: October 5, 2022
New York
2 reviews
0 helpful votes
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Pampas Grass
October 5, 2022

The grass was in excellent condition and received quickly

Date of experience: October 5, 2022
New Jersey
1 review
0 helpful votes
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Highly recommend
October 5, 2022

The plants I received were bigger and healthier than expected. Got them in the ground quickly and they seem to be doing well. The real test will be what happens in the spring but for now I'm very pleased!

Date of experience: October 5, 2022