FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,152 reviews

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New York
1 review
0 helpful votes
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No title -- just my experience
October 5, 2022

I have used them many times over the years.

Always very satisfactory

Date of experience: October 4, 2022
California
1 review
0 helpful votes
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Got what I wanted and expected!
October 5, 2022

I made a drastic change from 4 very Tall Eucalyptus tree's to 4,6 foot Southern Magnolia trees that are on my boulevard!.

I am looking forward to seeing them mature in the future.

Date of experience: October 4, 2022
Indiana
1 review
0 helpful votes
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Blue Moon Wisteria.
October 5, 2022

Kinda slow shipment. Arrived a little dry. Planted and hope for the best.

Date of experience: October 4, 2022
New York
1 review
0 helpful votes
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Great packaging for shipment. Perfect communication. Highly recommend.

Date of experience: October 4, 2022
Wyoming
1 review
0 helpful votes
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I had trouble getting my first try at buying a pear tree from FastGrowing Trees. I believe it was due to shipping too early for our area. We are in a valley just below a range of mountains and all the nurseries and people who tell us what growing zone we are in claim we are in zone 4. However, they should still have us in zone 3. I had to set the trees on my patio for several weeks as it was still freezing, snowing and blowing in our area when the trees arrived. Also, the tree was damaged upon arrival due to the transportation company. However, through all this my times on the telephone with their representatives was a good experience. They knew what they were doing, were pleasant and spoke clear English. When the tree did not survive and I notified them they had a credit for me immediatley and a new tree on the way as soon as it was available. I highly recommend this company to anyone who is looking for nursery stock.

Date of experience: October 4, 2022
Oregon
1 review
0 helpful votes
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Undecided
October 5, 2022

First tree I got was in xlnt condition after 14 days transport. Second tree I ordered was in terrible shape and had been out of the ground and not watered. Customer service was good and received another tree. $29 shipping extra. Don't feel I should have had to pay for their failure. Replacement tree was in fair condition, it's in the ground and will see what spring brings.

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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This is not my first experience buying trees from FastGrowingTrees. Trees in the prior purchase are doing well. Unfortunately, I don't think that the two persimmon trees are going to make it. When I saw that they were delivered, I immediately went and unpacked them. It turned out that the delivery company left the boxes standing with trees upside down. The trees were looking very sad. I planted them very quickly but now they look like they are dying. At least I got 1 year guarantee on one of them.

Date of experience: October 4, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived and that they're not doing very well! We have sent a private message to get some photos so we can take a look and help out!

Wisconsin
1 review
0 helpful votes
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Ordered a tree as a gift
October 5, 2022

I ordered a tree to be delivered to a relative who lost their pet. Trees can be nice memorials. As far as I know, the tree arrived in a timely fashion and in good shape.

Date of experience: October 4, 2022
Iowa
1 review
0 helpful votes
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Very nice trees
October 5, 2022

I purchased two trees, both arrived promptly and in very good condition!

Date of experience: October 4, 2022
Minnesota
1 review
0 helpful votes
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Heathy
October 5, 2022

They came as advertised and were easy to plant…………….

Date of experience: October 4, 2022
Massachusetts
1 review
0 helpful votes
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Very satisfied!
October 5, 2022

I was very surprised as the plants I ordered and a tree were larger than I thought they would be. They were healthy and delivered quickly. Thank you very much for the quality health and prices of your plants, shrubs and trees!

Date of experience: October 4, 2022
Illinois
1 review
0 helpful votes
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Pleasantly surprised
October 5, 2022

I looked for a ficus tree in garden shops around town and could only find small, very expensive ones. The tree I ordered from FastGrowingTrees was bigger and cheaper than any of them. And it arrived quickly and was healthy. Very happy with my order.

Date of experience: October 4, 2022
California
1 review
0 helpful votes
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Satisfying a Customer
October 5, 2022

I wasn't happy. The first Coral Bark had (and has) 60 plus % of leaves curled and discolored. I know that next spring the leaves will come in perfectly, but PLEASE don't tell me it's only cosmetics. Most dissatifying was the top 8-10" had been 'burnt' in shipping and had to be trimmed off. I let fastgrowingtrees know, sent a pic, and the next thing I know, they had another one sent to me. Well, I had spent $191.21, still their reaction time was simply amazing. Mind you, I didn't even HINT that I wanted another Coral Bark. So the second tree arrived. It was short by a couple inches of 4'. Again I let fastgrowingtrees know. Within 4 days they had reimbursed my account the difference between a 3' and a 4'.
No matter the problem, fastgrowingtrees will make the issue right. Never thought I'd say this, but as a botanist, fastgrowingtrees is definitely a company you can trust with your yard.

Date of experience: October 4, 2022
Georgia
1 review
0 helpful votes
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Packed with care
October 5, 2022

So far so good. The three trees I purchased were packed with care and arrived quickly. One is planted in my yard and the other two are in containers and all are thriving so far. Will be ordering again!

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Sick trees
October 5, 2022

Several of the young trees that were recently planted, have died. After notifying FastGrowingTrees, I am expecting replacement trees. Very satisfied!

Date of experience: October 4, 2022
Washington
1 review
0 helpful votes
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Charlie Brown trees
October 5, 2022

I was super disappointed with the size/overall health of the trees I received. They haven't really improved in the last month, either, even with constant watering. The trees were relatively expensive too.

Date of experience: October 4, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees aren't doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Ohio
1 review
0 helpful votes
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Spartan Juniper
October 4, 2022

Came packed and quick- so far so good with the trees.

Date of experience: October 4, 2022
Michigan
1 review
0 helpful votes
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Second review only one purchase
October 5, 2022

Sad looking tree showed up with no instructions. Hope it survives.

Date of experience: October 4, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that you were missing the planting and care instructions for your tree! We have reached out privately to help!

Pennsylvania
1 review
0 helpful votes
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Healthy and happy
October 4, 2022

Healthy plant, well packaged, seems happy in its new location.

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Excellent selection and service
October 4, 2022

Shopping was easy and the fig tree arrived healthy.

Date of experience: October 4, 2022