FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,564 reviews

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California
1 review
0 helpful votes
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Green Giants
November 27, 2022

Order was shipped extremely fast. Planting a windbreak and looking forward to seeing them grow.

Date of experience: November 27, 2022
Texas
1 review
0 helpful votes
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Great service
November 27, 2022

Great service and short ship time but the tree arrived with the top 12" broken off in the the box.
Tree is doing fine

Date of experience: November 27, 2022
Texas
1 review
0 helpful votes
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Arrived almost dead
December 27, 2022

Have send email but have not gotten a response to e mail

Date of experience: November 27, 2022
Colorado
1 review
0 helpful votes
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Tree delivered look dead
December 27, 2022

My tree came in a huge box but the plant was tiny in comparison. Out of the box the leaves were dry, spotted and turning brown. I planted it and took pictures to complain and was told to give it two weeks. The tree still isn't looking good.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 27, 2022
Colorado
1 review
0 helpful votes
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Awful experience
December 27, 2022

Awful experience. Truly the worst online purchase ever.

Date of experience: November 27, 2022
Jackie R. — FastGrowingTrees.com Rep
over a year old

We're so sorry for your experience! We have reached out privately to see how we can help!

Florida
1 review
0 helpful votes
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Amazing
November 27, 2022

Received my order very quickly and packaged extremely well. Would order from Fast Growing Trees again.

Date of experience: November 27, 2022
Pennsylvania
1 review
0 helpful votes
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Good looking trees, fast delivery
November 27, 2022

Online experience great, trees delivered fast and were in good conditions.

Date of experience: November 27, 2022
Oklahoma
1 review
0 helpful votes
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So far super great!
November 27, 2022

I ordered the 10-pack of Taylor Junipers (2-3'). They arrived at the time that was stated in good condition. I have planted all 10, and now, less than a month later, they look healthy as can be and already have new growth.

Date of experience: November 27, 2022
Florida
1 review
0 helpful votes
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Great trees
November 27, 2022

Trees were delivered fast and quality was as advertised. And so far they are doing great.

Date of experience: November 27, 2022
Illinois
1 review
0 helpful votes
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Amazing customer support!
November 27, 2022

I received my indoor trees and ended up with gnats. I called and was told they would send me out two new trees.

Date of experience: November 27, 2022
Washington
1 review
1 helpful vote
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When I opened up the avocado tree, the leaves had brown spots on them, some of them were curled, and it just didn't look good. I took photos of it, and emailed it to your customer service. They never responded. I have had to wipe all the leaves with neem oil, not sure what the issue is with the leaves but there are bites from insects and brown areas at the edges. I had to cut off all the sick looking leaves, which was at least half of them. I hope it will recover and get new growth, but I cannot believe no one responded!

Date of experience: November 26, 2022
Michigan
1 review
0 helpful votes
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...we received a rather bruised and torn up banana plant. It did not look great as a gift and I am hoping it will recover and do better in the coming weeks...

Regards,
Kantha
*******@corvusblue.net
Cell: *******810

Date of experience: November 26, 2022
Kentucky
1 review
0 helpful votes
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Lovely little hard-to-find trees
November 27, 2022

Little Hemlock trees arrived promptly, well packaged, and are doing well.

Date of experience: November 26, 2022
Ohio
1 review
0 helpful votes
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5 stars
November 26, 2022

Easy process as advertised. We ordered 16 "1-2 ft" trees and all arrived extremely healthy and have been thriving for a month now. All trees were closer to 2' than 1'. Very pleased and will order again for sure.

Date of experience: November 26, 2022
California
1 review
0 helpful votes
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Return
November 26, 2022

Our avocado tree took a turn after producing new growth, suddenly started to lose leaves and bark turned dark in color. Customer service was very helpful sending us a new plant

Date of experience: November 26, 2022
California
1 review
0 helpful votes
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Fast growing tree review
December 26, 2022

I am very disappointed at the product I received.
It does not look anything like what was in your ad. I will not recommend FastGrowingTrees to anyone.

Date of experience: November 26, 2022
Illinois
1 review
0 helpful votes
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Thuja trees
November 25, 2022

FastGrowingTrees.com is an awesome site. I had issues with my Thuja trees I ordered but the company has replaced everything I needed. They just asked for pictures of the plants to be able to see the issue and see if they could help solve the problem. I will always order my trees from this site!

Date of experience: November 25, 2022
Indiana
1 review
0 helpful votes
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Never Again
December 25, 2022

The willow oak tree I purchased was pruned too aggressively including the main lead. When I brought this to the attention of fast growing trees, they responded with a canned response that this was normal. This is not normal for a willow oak tree, maybe an apple tree, but not a willow oak.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2022
Oklahoma
1 review
0 helpful votes
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Super happy with product.
November 25, 2022

We purchased 2 Japanese Red Maple, 2 Crepe Myrtle, and 10 Thuja. The packaging was really awesome and the plants looked very healthy upon arrival. Great planting instructions included. There was a bit of tussle due to the shipper, but because of the care taken to package the trees, they are doing terrific. It is fall so the shade type trees are pretty dormant but still look healthy. The Thuja trees have actually grown several inches. (We were impressed with the root ball on EVERY tree!)

Date of experience: November 25, 2022
Pennsylvania
1 review
0 helpful votes
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Wonderful Trees / Wonderful Service
November 25, 2022

I found this site had exactly the kind of information I was looking for. Nice, easy, pleasant experience.

Date of experience: November 25, 2022