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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Order was shipped extremely fast. Planting a windbreak and looking forward to seeing them grow.
Great service and short ship time but the tree arrived with the top 12" broken off in the the box.
Tree is doing fine
My tree came in a huge box but the plant was tiny in comparison. Out of the box the leaves were dry, spotted and turning brown. I planted it and took pictures to complain and was told to give it two weeks. The tree still isn't looking good.
Awful experience. Truly the worst online purchase ever.
Online experience great, trees delivered fast and were in good conditions.
I ordered the 10-pack of Taylor Junipers (2-3'). They arrived at the time that was stated in good condition. I have planted all 10, and now, less than a month later, they look healthy as can be and already have new growth.
Trees were delivered fast and quality was as advertised. And so far they are doing great.
I received my indoor trees and ended up with gnats. I called and was told they would send me out two new trees.
When I opened up the avocado tree, the leaves had brown spots on them, some of them were curled, and it just didn't look good. I took photos of it, and emailed it to your customer service. They never responded. I have had to wipe all the leaves with neem oil, not sure what the issue is with the leaves but there are bites from insects and brown areas at the edges. I had to cut off all the sick looking leaves, which was at least half of them. I hope it will recover and get new growth, but I cannot believe no one responded!
...we received a rather bruised and torn up banana plant. It did not look great as a gift and I am hoping it will recover and do better in the coming weeks...
Regards,
Kantha
*******@corvusblue.net
Cell: *******810
Little Hemlock trees arrived promptly, well packaged, and are doing well.
Easy process as advertised. We ordered 16 "1-2 ft" trees and all arrived extremely healthy and have been thriving for a month now. All trees were closer to 2' than 1'. Very pleased and will order again for sure.
Our avocado tree took a turn after producing new growth, suddenly started to lose leaves and bark turned dark in color. Customer service was very helpful sending us a new plant
I am very disappointed at the product I received.
It does not look anything like what was in your ad. I will not recommend FastGrowingTrees to anyone.
FastGrowingTrees.com is an awesome site. I had issues with my Thuja trees I ordered but the company has replaced everything I needed. They just asked for pictures of the plants to be able to see the issue and see if they could help solve the problem. I will always order my trees from this site!
The willow oak tree I purchased was pruned too aggressively including the main lead. When I brought this to the attention of fast growing trees, they responded with a canned response that this was normal. This is not normal for a willow oak tree, maybe an apple tree, but not a willow oak.
We purchased 2 Japanese Red Maple, 2 Crepe Myrtle, and 10 Thuja. The packaging was really awesome and the plants looked very healthy upon arrival. Great planting instructions included. There was a bit of tussle due to the shipper, but because of the care taken to package the trees, they are doing terrific. It is fall so the shade type trees are pretty dormant but still look healthy. The Thuja trees have actually grown several inches. (We were impressed with the root ball on EVERY tree!)
I found this site had exactly the kind of information I was looking for. Nice, easy, pleasant experience.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


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