FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,229 reviews

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Kentucky
1 review
0 helpful votes
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Lovely little hard-to-find trees
November 27, 2022

Little Hemlock trees arrived promptly, well packaged, and are doing well.

Date of experience: November 26, 2022
Ohio
1 review
0 helpful votes
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5 stars
November 26, 2022

Easy process as advertised. We ordered 16 "1-2 ft" trees and all arrived extremely healthy and have been thriving for a month now. All trees were closer to 2' than 1'. Very pleased and will order again for sure.

Date of experience: November 26, 2022
California
1 review
0 helpful votes
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Return
November 26, 2022

Our avocado tree took a turn after producing new growth, suddenly started to lose leaves and bark turned dark in color. Customer service was very helpful sending us a new plant

Date of experience: November 26, 2022
California
1 review
0 helpful votes
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Fast growing tree review
December 26, 2022

I am very disappointed at the product I received.
It does not look anything like what was in your ad. I will not recommend FastGrowingTrees to anyone.

Date of experience: November 26, 2022
Illinois
1 review
0 helpful votes
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Thuja trees
November 25, 2022

FastGrowingTrees.com is an awesome site. I had issues with my Thuja trees I ordered but the company has replaced everything I needed. They just asked for pictures of the plants to be able to see the issue and see if they could help solve the problem. I will always order my trees from this site!

Date of experience: November 25, 2022
Indiana
1 review
0 helpful votes
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Never Again
December 25, 2022

The willow oak tree I purchased was pruned too aggressively including the main lead. When I brought this to the attention of fast growing trees, they responded with a canned response that this was normal. This is not normal for a willow oak tree, maybe an apple tree, but not a willow oak.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2022
Oklahoma
1 review
0 helpful votes
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Super happy with product.
November 25, 2022

We purchased 2 Japanese Red Maple, 2 Crepe Myrtle, and 10 Thuja. The packaging was really awesome and the plants looked very healthy upon arrival. Great planting instructions included. There was a bit of tussle due to the shipper, but because of the care taken to package the trees, they are doing terrific. It is fall so the shade type trees are pretty dormant but still look healthy. The Thuja trees have actually grown several inches. (We were impressed with the root ball on EVERY tree!)

Date of experience: November 25, 2022
Pennsylvania
1 review
0 helpful votes
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Wonderful Trees / Wonderful Service
November 25, 2022

I found this site had exactly the kind of information I was looking for. Nice, easy, pleasant experience.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Needed a shade tree
November 25, 2022

The web site is easy to navigate with key search terms and I ordered an Autumn Blaze Maple for my project. It arrived shortly thereafter, in amazingly robust packaging, with clear instructions on how to plant.

Date of experience: November 25, 2022
Ohio
1 review
0 helpful votes
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Great trees great service
November 25, 2022

I moved to a new home with some acreage and I've ordered over 20 trees. One was broken by the delivery guy and they replaced it immediately with a larger tree than I ordered.

Date of experience: November 25, 2022
Illinois
2 reviews
0 helpful votes
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Excellent
November 24, 2022

Laura:
She was very helpful in guiding me to what I could do with Flowering trees. I had 2 crape mytle trees that came in dead and to pot was very dry and roots broke. She ordered me 2 more right away and I got them with green leaves and the soil was damp. I new then I had a chance of then being alive next spring. Jan. There will be a better selection and I will be putting in another order. I have 6 Craps picked out.
Thank you very much.
Robert Z.

Date of experience: November 24, 2022
Minnesota
2 reviews
0 helpful votes
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Great Customer Support
November 24, 2022

Fed Ex has some delivery issues and damaged my Ruby Red Rubber Tree (Ficus) and the Great team helped resolve the issue immediately! The replacement plant is beautiful and has settled into my place. It has been a awesome addition to my home.

Date of experience: November 24, 2022
Texas
2 reviews
0 helpful votes
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I like I said it's too early to tell if the are to grow into healthy trees. They look great at this stage.

Date of experience: November 24, 2022
Texas
2 reviews
0 helpful votes
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I'm treating it with fungicide. I think I need a replacement tree.

Date of experience: November 24, 2022
North Carolina
1 review
0 helpful votes
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Packing disaster
December 24, 2022

Ordered a 3 Gallon Lantana… package arrive in a 5' box that must be used for shipping trees. When I opened the box the lantana was on one end of the box all crushed. Of course a refund was issued, but can't understand why someone would ship that size plant in that size box.

Date of experience: November 24, 2022
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had but are happy we were able to help. If you end up needing anything further, please reach back out!

Connecticut
1 review
0 helpful votes
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Citrus tree purchase
November 24, 2022

I was very happy with the quality of the Myers lemon tree. Note that the thin metal rod that comes with the taller plants is not thick enough to withstand winds outdoors and needs to be additionally supported if you have any windy days at all. Customer service was helpful with this, but I would order a tree under 5'

Date of experience: November 23, 2022
California
4 reviews
0 helpful votes
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Plants
November 24, 2022

All plants,and i do mean all the plants i have planted are doing well!

Date of experience: November 23, 2022
Ohio
1 review
0 helpful votes
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Norway spruce
November 24, 2022

I ordered 10 Norway spruce. Trees were better than expected!… shipped quickly in good condition

Date of experience: November 23, 2022
Colorado
1 review
0 helpful votes
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Nice Trees
November 23, 2022

The trees and bushes were in great shape. Very good value for the price.

Date of experience: November 23, 2022
South Carolina
1 review
0 helpful votes
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Somewhat happy
November 23, 2022

I have ordered many items & a few are not doing well. The last shipment was awful. The container was broken & 1 was all dried out.

Date of experience: November 23, 2022