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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I ordered 2 columnar apple trees, they arrived well packed, blooming and ready to plant. I have not recieved my blue berry bushes yet, but Im quite confident that they will be of the same quality. I just placed another order and look forward to adding more fruit trees to my garden.
Easy, great info on each plant, available sizes and price points, great sales too.
I'm concerned how easy would it be for a stranger to order using my card that you displayed when I checked out
Plants are shipped when mature. Fast Growing Trees has a much better variety to choose from
Excellent variety and I appreciate the info about growing zones so I avoid purchasing plants not suited for my area
My experiences with your company has been a good one, otherwise I would not have gone to your website.
I planted several hydrangeas last year and all have made it to this year but one. I am replacing it with the rhododendrons in this order and am purchasing the 2 year protection this time since I cannot recall exactly the date of my previous purchase
Was skeptical at first about the guarantee but after 3 yrs of using this co. I finally had a couple trees not survive. Called within the time frame of the warranty and they replaced them. Great co. I love their trees
Plants arrive in great shape, beautiful and fast. I've never experienced a problem with my fruit trees so far and we had an unusual hard winter here in Florida.
2 trees were packed facing each other. There was an issue with how 2 trees were packed in the same box, and one was severely damaged.
Their replacement policy is outstanding if you experience a legitimate problem and file a claim for any of your purchases.
Has exactly what I need and fairly priced.
Selection unparalleled. Delivery as promised. AI chat bot actually helpful. Telephone reps knew their stuff. 100% success with everything I've received from Fast Growing Trees.
Trees arrived moist and healthy and in great shape.
Packaging was very well done with no shipping damage.
Great quality and on time shipping.
Plants fruited next year, arrived healthy, Fast Trees customer service was pleasant, deliver was okay/plant arrived upside down.
Excellent plants and service. On time delivery and items are always packaged well.
The "Free" warranty does not allow for an additional growing season. Have had several trees die just days-weeks after the warranty date simply due to having to wait for signs of growth through the winter and spring after which the warranty has expired. An 8-pack should come with 2 -year warranty based on the investment alone
I've been purchasing trees, shrubs, and plants from FGT for ten years. Beautiful and healthy plants, thoughtful packing/shipping, and great customer service.
I've been ordering from FGT for the last 8 years, and I've always been impressed by the plants and the customer service.
Always great costumer service, never a problem even wen twice a tree died ad i was credited fo it. I bought again and trees are thriving.
In a past purchase, a tree didn't thrive, sent a Pic and purchase was refunded with no hassles.
Product was right price, packed well, arrived in great condition and appear to be healthy, have already grown almost a foot in the first month!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

