FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,061
shipping
245
quality
12,365
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143,678 reviews

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District of Columbia
1 review
0 helpful votes
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Quick and easy, point and click to get my choice. Good feedback on status of shipment.

Date of experience: December 16, 2022
Texas
1 review
0 helpful votes
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My personal experience was with bill the musician he was patient with me knew what he was doing and represented the company in a very professional way talking nothing from the many other call I made we clicked both musicians if you (C) HIM TELL HIM DONT (B) FLAY DONT (B) SHARP (B) NATURAL HAPPY HOLIDAYS

Date of experience: December 16, 2022
Colorado
1 review
0 helpful votes
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Arrived safe and sound
December 16, 2022

We ordered 8 trees which came in two separate shipments. Both were nicely packed with no broken branches. They were healthy and larger than we thought. Hope they survive the winter, but were planted as recommended in the ground. We wrapped in burlap so they wouldn't get frost bite during a very cold spell. Can't wait for spring to see how they grow.

Date of experience: December 16, 2022
Maryland
1 review
0 helpful votes
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Good feed back
December 16, 2022

Very good info on my problem with considered person who helped

Date of experience: December 16, 2022
Washington
1 review
0 helpful votes
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Areca Palm
December 15, 2022

I was expecting to receive a nice plant, perhaps a little roughed up from the shipping. To my pleasant surprise, the plant came not only in excellent condition, but also it was lush and in the peak of health. It needed no TLC to recover but immediately was ready to fill its role in enhancing our home. We are very pleased.

Date of experience: December 15, 2022
Kansas
1 review
0 helpful votes
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Green giants
December 15, 2022

3 of the 4 trees looked very healthy. One looked kinda dried out hope it makes it. So far ok.

Date of experience: December 15, 2022
Florida
2 reviews
0 helpful votes
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Disappointed
January 14, 2023

The palm arrived with little to no soil, leaves are wilted and brown. This is my 2nd purchase with Fast Growing Trees that I have been disappointed in quality of product and care for the plants. It's frustrating, waste of time and money that they would send plants like this to customers.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2022
Florida
1 review
0 helpful votes
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Excellent
December 15, 2022

Great customer service. Received my order sooner than expected. All plants are healthy

Date of experience: December 15, 2022
Georgia
1 review
0 helpful votes
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Came with great care
December 14, 2022

Ordered 8 trees and they all came very well packaged. I planted them on the day I got them and just over 1 month later, they are doing good. Make sure to water everyday for half a year until they are established.

Date of experience: December 14, 2022
California
1 review
0 helpful votes
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Xmas Trees
December 14, 2022

Small place small trees, one for inside one for outside. We'll be planning them after Christmas. Thank you so much! They're great.

Date of experience: December 14, 2022
Pennsylvania
1 review
0 helpful votes
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XmasTree
December 14, 2022

Beautiful, fresh cut tree! Exceeded my expectations.

Date of experience: December 14, 2022
North Carolina
1 review
0 helpful votes
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This company is any customer's dream!
December 14, 2022

This company is quality through and through.
I have ordered about 6 trees from them and they are all doing great! Any issues that may arise are handled promptly. The quality of the trees are unsurpassable!
THANK YOU FAST GROWING TREES!

Date of experience: December 13, 2022
Colorado
1 review
0 helpful votes
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RKM
December 14, 2022

Ficus trees we ordered were exactly what we expected and arrived in perfect condition

Date of experience: December 13, 2022
Kentucky
1 review
0 helpful votes
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Smart investment
December 14, 2022

Looking forward to planting in the Springtime. Impatient to plant, I ordered ten baby giant arborvitaes in December. The FastGrowingTrees managers explained the trees won't be delivered to my area until Springtime, when it's growing season and time to plant. Thank you.

Date of experience: December 13, 2022
Massachusetts
1 review
0 helpful votes
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False advertising
January 12, 2023

The tree I got was fine. Big issue with how they do business in general. I ordered 2 trees. Both were advertised as being shipped within one to 2 days. After not shipping the 2nd tree after 10 days I told them to just cancel it since I was goin away and they refused. Not only was it false advertising they appear to also be unethical.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 13, 2022
California
1 review
0 helpful votes
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Plant died
January 12, 2023

A week after I put the plant on the ground the plant died even though I followed all the instructions.

Date of experience: December 13, 2022
Jackie R. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this and have reached out privately so we can help make this right!

Texas
1 review
0 helpful votes
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Great, healthy trees!
December 13, 2022

I have ordered 7 live trees and a cut Christmas tree from FastGrowing Trees so far. Everything has arrived packed well, healthy, and I'm very pleased with what I've purchased so far.

Date of experience: December 12, 2022
Jamaica
1 review
0 helpful votes
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Lovely avocado tree
December 13, 2022

The tree came perfectly packaged with leaves and flowers

Date of experience: December 12, 2022
Illinois
1 review
0 helpful votes
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Very Happy
December 12, 2022

I liked that the website is excellent and easy to use. I appreciated the video showing how the plants are packed and shipped. I have never purchased a houseplant sight unseen online before and I had concerns about shipping a plant successfully, especially in the winter.

Date of experience: December 12, 2022
California
1 review
0 helpful votes
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Great experience
December 12, 2022

Everything went smoothly from finding to purchasing to accepting deliver to a very healthy tree.

Date of experience: December 12, 2022