FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,625 reviews

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California
1 review
0 helpful votes
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Partial deliveries
July 10, 2024

I have placed two orders and received partial fulfillment on both. No communication has been shared w me as to when it even if the back order will be fulfilled, but my credit card was charged full amount.

Date of experience: June 29, 2024
Alabama
1 review
0 helpful votes
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Honorable
July 9, 2024
Updated review

Ordered trees and FedEx mishandled them horribly. They immediately replaced a McIntosh that was broken, even though it will most likely survive. A week later they replaced a Fuji that had gone through transportation trauma and all leaves shrivelled up.

Date of experience: June 29, 2024

Very easy to order from Fast Growing Trees
May 22, 2024
Previous review

Very easy to order from Fast Growing Trees

Date of experience: May 12, 2024
Texas
1 review
0 helpful votes
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Happy customer
July 9, 2024
Updated review

4th time buying plants from fast growing trees been very happy with product an service, one year warranty

Date of experience: June 29, 2024

Seems to be good
June 16, 2024
Previous review

Seems to be good

Date of experience: June 6, 2024
Wisconsin
1 review
0 helpful votes
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Not what it used to be
July 9, 2024

Ordered a tree that was too big for the boxes they had, they just broke the top two feet off to fit it in the box. They then used my warranty to send me a smaller tree to fit the box then never refunded the difference until I initiated a charge back with my credit card. Used to love this site but must have finally won that race to the bottom because it's a clown show now. Will have to seriously reconsider before ever ordering again.

Date of experience: June 29, 2024
Georgia
1 review
0 helpful votes
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Endless summer hydrangeas
July 9, 2024

Fast shipping, decent price but there was basically no rootball on these hydrangeas so they're suffering immensely. They should be able to tolerate sun but they're all struggling and this is with root stimulator and appropriate watering. I was impressed overall until I pulled them out of containers to transfer to ground and really these at best have been in the pots for mere weeks probably from water rooting not long ago. The loose dirt just fell out of container because the barely there roots could not hold any chance of a root ball together.

Date of experience: June 29, 2024
Wisconsin
1 review
0 helpful votes
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Honestly the best company ever
July 9, 2024
Updated review

Replaced my tree. Love this company. They were so quick to help

Date of experience: June 29, 2024

Best honest and quick service
June 18, 2024
Previous review

Best honest and quick service

Date of experience: June 8, 2024
New York
1 review
0 helpful votes
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Excellent customer service
July 9, 2024

Angie provides excellent customer service and shipped a healthy tree which arrived on time

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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My plant was dead on arrival.
July 9, 2024

Disappointed…………. ……………………………………………….Will not order again

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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Hey I love fast growing trees and their products. They are some of the healthiest plants I've seen. The downside, which is why I have it 4 stars, is you have to wait for them for a long period to ship and some of them do not arrive the healthiest. They are good about returning and replacing.

Date of experience: June 29, 2024
Ohio
2 reviews
0 helpful votes
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Size not acceptable!
July 9, 2024

Waited for Fast Growing Trees to finally get the new redbud tree (Hearts Afire) in stock. I ordered a 2-3 foot tree. Upon receiving it, I found it to be 18 inches and severely wilted. Why is it that every time I order a tree from Fast Growing Trees, it is always the very bare minimum or less than what is listed in height? And no, it was not one of the last ones that you had in stock...I ordered it the first day they were available. You would think the first people to order would not get the smallest ones. If I had wanted one 1-2 feet, that is what i would have ordered. Isn't that why there is a different price for different heights? This has happened 2 or 3 times to me when I ordered from Fast Growing Trees but the first time I have emailed about it.

Date of experience: June 29, 2024
Maryland
2 reviews
0 helpful votes
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They paid attention
July 9, 2024

Very good customer service. They didn't just assume it was my fault

Date of experience: June 29, 2024
Missouri
1 review
0 helpful votes
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Great
July 9, 2024
Updated review

Easy shopping, fast shipping, came as advertised. Very pleased.

Date of experience: June 29, 2024

Easy, good price
June 7, 2024
Previous review

Easy, good price

Date of experience: May 28, 2024
Oklahoma
2 reviews
0 helpful votes
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Nice well rooted trees
July 9, 2024
Updated review

Shipping was fast. Plants are packed well. They are well rooted. Guarantee is included and shipping. Three trees and a bush are doing well even in 100 degree temps. I ordered 5-7 ft trees a 3 gal bush and a hydrangea.

Date of experience: June 29, 2024

Good variety of plants
June 18, 2024
Previous review

Good variety of plants. Well designed site

Date of experience: June 8, 2024
Ohio
1 review
0 helpful votes
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Fast delivery
July 9, 2024

I order a golden falls red bud, the tree arrived in a few days and was packaged good.
The tree itself is ok, had a fair amount off dying leaves that had holes eaten in them, if I have an issues it the trunk of the tree is bent right at the base( maybe this particular type of tree that is normal but I have seen them other places nice and straight) not sure how or if that will affect the health or how the tree grows, time will tell but if it's an issue I'm stuck with it now.
Good price but you can't see what your buying so probably use local nursery moving forward.

Date of experience: June 29, 2024
Pennsylvania
1 review
0 helpful votes
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First timer! Pa. Boy.
July 9, 2024

Called and ordered a tree on a Friday, call back Monday and changed tree size. Three days later a beautiful tree arrives. Three days after that it has new growth in five spots. Dumb

Date of experience: June 28, 2024
Connecticut
1 review
0 helpful votes
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Did not ship well
July 9, 2024

Ordered two different plants. One came
Out of the pot, soil everywhere and the pot was cracked. The other one had soil everywhere and looked very wilted. Had to buy new potting soil and repot both of them and hoping they survive.

Date of experience: June 28, 2024
Utah
1 review
0 helpful votes
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Their trees and plants are wonderful! Even when they arrive in rough shape, trimming the dead pieces off and planting per instructions will generally ensure the plant survives.
My only complaint is that they use Fed Ex as a delivery service - every box that I've got from FedEx, including from Fast Growing Trees, is beat up at best and has been opened/run over at worst. With the plants, this last shipment has me worried that the plants I ordered won't survive. That said, there is a 1-year guarantee on the plants, which gives me peace of mind in case I can't save the plants.

Date of experience: June 28, 2024
Mississippi
1 review
0 helpful votes
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Wonderful customer service!
July 8, 2024

I was cautious about ordering a plant online without seeing it first. I've ordered several plants now and all of them are doing great! I'm very satisfied and will be ordering again.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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I don't have a green thumb
July 8, 2024

I ordered two trees and killed them. I contacted customer support got advice on how to take care of the trees. I got free replacements on trees and now they are thriving. I appreciate all the customer support I received. Thank you

Date of experience: June 28, 2024
Michigan
1 review
0 helpful votes
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John has taken care of me on several landscaping projects over the years. He has sold me perhaps as many as 150 trees and a lot of shrubs. They have all been delivered promptly and in excellent condition. The few trees that struggled the first year were cheerfully replaced with new trees. I cannot give John and FGT enough praise for a job well done! -Gary Cunningham

Date of experience: June 28, 2024