FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,334 reviews

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New York
2 reviews
0 helpful votes
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Lovely plants
July 13, 2024

They shipped my plants quickly and they came in very good condition.

Date of experience: July 3, 2024
Minnesota
1 review
0 helpful votes
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A shipping delay that wasn't due to Fast Growing trees caused the death of a tree, however this company stood behind their word and honored their customer. A new tree was shipped at a set date 8 months out. The tree came, was easy to plant and is thriving. Quality tree and great customer service. Excited for the apricots to begin growing in a year or two. I'd use them again without reservation!

Date of experience: July 3, 2024
Maryland
2 reviews
0 helpful votes
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Great customer service
July 13, 2024

I ordered 3 trees in the early spring while they were dormant, but unfortunately they never showed any signs of growth after a few months. After contacting the company, they quickly sent 3 replacement trees, even delaying the shipment until I arrived back from vacation. All three trees showed new growth within 1 week of planting!

Date of experience: July 3, 2024
Tennessee
1 review
0 helpful votes
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Stay away from this seller
July 13, 2024
Updated review

Tree had broken limbs, bugs ate leafs it looked like it was ready to die.

Date of experience: July 2, 2024

When is the latest we can plant in cheathan County,...
June 8, 2024
Previous review

When is the latest we can plant in cheathan County, tennessee?

Date of experience: May 28, 2024
Texas
1 review
0 helpful votes
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Excellent Customer Service
July 13, 2024

I have bought many plants (dozens) from FastGrowingTrees in the last year. Three small fig trees didn't live, but they were replaced immediately, and I was so pleased.

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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Excellent and quick service!
July 13, 2024

We ordered a tulip poplar tree which came within a week, package safely. Planting instructions were easy and now we have a thriving sapling in our backyard! Would recommend these people.

Date of experience: July 2, 2024
Virginia
1 review
0 helpful votes
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Beautiful, healthy and nice size
July 13, 2024

A rare plant you can't find locally arrived within a day or two of ordering. Safely packaged. It was healthy as well.

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Surviving
July 13, 2024
Updated review

This is the second tree I purchased of the same kind the pansy redbud so far even with this extreme heat, he's he seems to be catching on the leaves are still moist and vibrant

Date of experience: July 2, 2024

So far, it's pretty easy
August 18, 2023
Previous review

So far, it's pretty easy

Date of experience: August 18, 2023
Ohio
1 review
0 helpful votes
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Damaged bush is being outgrow
July 13, 2024

My plant came damaged I called and was told as long as the main stalk is good it will thrive. Only a few branches showing new growth over half the plant is not growing.

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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Let me start off by saying this is my second purchase and this is not typical of Fast Growing Trees. I didn't have time to call after they arrived because I was working on a deadline and after work I was at church for the past 2 weeks working on Vacation Bible School. Now I feel like it's too late to say anything, but the plants and trees have a 1 year guarantee.

The shipping box explicitly stated what side was supposed to be up, but the shipper didn't care. The box arrived upside down and damaged. The plants and trees lost a lot of leaves and were shriveled a bit because of the damaged box and handling I assume. I'm hoping they survive. So far my maple tree has shriveled leaves here and there, and it only had a few leaves to begin with.

They do stand behind their products though and the price was very reasonable. I've been searching for a particular Japanese Red Maple and they had the best price by far. They have a great selection too!

Date of experience: July 2, 2024

Looking forward to our first Fast Growing Tree order!
May 4, 2022
Previous review

Looking forward to our first Fast Growing Tree order!

Date of experience: May 4, 2022
Colorado
1 review
0 helpful votes
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Great company
July 12, 2024
Updated review

I have nothing except positive things to say about this company.
1st experience: everything died
2nd experience: full refund no questions asked
3rd experience: reordered for spring
4th experience: everything growing, some blooms appearing.
Happy happy customer!

Date of experience: July 2, 2024

Last year my tree died
June 3, 2024
Previous review

Last year my tree died. They were quick to give credit.

Date of experience: May 24, 2024
Illinois
1 review
0 helpful votes
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Tree was in great shape when I opened the box. Planting was easy as well with easy instructions.

Date of experience: July 2, 2024
Florida
1 review
0 helpful votes
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Great customer service
July 12, 2024
Updated review

Had one of 3 trees that did not fair well to the travel. Contacted customer service via phone was directed to email for such issues. Gave a description of what was going on; received an email back within a couple days asking specific questions which were answered directly. A follow up email sent stating a replacement tree will be shipped out.
Received new tree within 7 days and it's doing great.

Date of experience: July 2, 2024

Easy shopping experience, will see if product is as...
May 7, 2020
Previous review

Easy shopping experience, will see if product is as described

Date of experience: May 6, 2020
Pennsylvania
1 review
0 helpful votes
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Delivery issues
July 12, 2024

The first shipment of cherry trees. One tree beautiful but however the second tree looked stressed.
The two apple trees that I had ordered did not come and when I called they told me they were damaged in shipping so they we going to ship out a replacement. After 1 week only one of the two tress came it was until I called again that the mistake was identified and another tree was shipped.
I do have to say the promptness of my concerns were handled very well, but having to call was bothersome to me and shouldn't have happened. Fast Growing trees should have reached out to me via email.

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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Great cryptoAmerica!
July 12, 2024

This company was incredible to deal with. Great prices, great customer service, trees arrived healthy and ready to be planted. Fully recommend.

Date of experience: July 2, 2024
Minnesota
1 review
0 helpful votes
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Cockroach in my tree
July 12, 2024

I ordered an olive tree and it arrived with a cockroach in the dirt. I sent the company an email but never heard back. Will never order from them again.

Date of experience: July 2, 2024
North Carolina
1 review
0 helpful votes
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We bought a white dogwood tree
July 12, 2024

Very well to work with our first dogwood tree died shortly after getting called and they sent a new one out right away so far it looks great

Date of experience: July 2, 2024
Florida
1 review
0 helpful votes
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Lavender tree
July 12, 2024

Your website is very nice and easy to use. The processing and delivery were on time. However when I received my lavender tree it was pretty smashed on one side. The box was filled with the dirt that should have remained in the pot. I immediately transplanted it but it turned brown and dried up in 5 days.

Date of experience: July 2, 2024
Texas
2 reviews
0 helpful votes
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Unhealthy plants
July 12, 2024

I bought one Oklahoma redbud and a Tonto crape myrtle. Both the plants are very thin and unhealthy. I am feeling cheated. It will take me years to make them healthy and grow any flowers in them. I will not recommend anyone to buy plants from this site.

Date of experience: July 2, 2024
Texas
1 review
0 helpful votes
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Fairness in advertising
July 12, 2024

You had a special on blueberry plants with buy one get on free. I ordered 3 plants expecting 3 free ones. I received 3 plants and no free ones.
I called customer service and the gentleman that I spoke to told me I was supposed to order 6 and you would discount 3 of them. He said he would take care of the problem and I was satisfied with the resolution. However, yesterday I received 1 blueberry plant and not the expected 3 free ones.
Also, one of the original plants looked real bad when I opened the shipping box. That plant died within days so now I'm left with the original 3 plants.
I have purchased quite a few trees and plants from you but I'm doubtful I'll buy any more. I don't like the hassle I've had so far so count me as a previous customer

Date of experience: July 2, 2024