FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,625 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

Good people
July 17, 2024

My initial order was damaged during delivery. Fast Growing Trees immediately resolved the situation.

Date of experience: July 6, 2024
Florida
1 review
0 helpful votes
Follow Diane Y.
Unfollow Diane Y.
Share Review
Report Review

Excellent customer.
July 17, 2024
Updated review

All the plants I have purchased have lived and thrived. But I did have one problem with a Simmonds Avocado and they kindly replaced it. And all seems to be going well. I'll definitely purchase again in the near future.

Date of experience: July 6, 2024

All plants aside from a Simmonds Avocado have turned...
June 13, 2024
Previous review

All plants aside from a Simmonds Avocado have turned out great. The Simmonds avocadonhas been a disappointment.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
Follow Inayat N.
Unfollow Inayat N.
Share Review
Report Review

Donut peach tree
July 16, 2024

Poor tree quality, many insect bite great customer service.

Date of experience: July 6, 2024
Washington
1 review
0 helpful votes
Follow Terrin G.
Unfollow Terrin G.
Share Review
Report Review

I received all my plants on time but 4 of my 6 plants were in pretty bad shape and did not come back after planting! So now I have 4 dead plants! I am very disappointed with your service and wont order from you again.

Date of experience: July 6, 2024
Texas
1 review
0 helpful votes
Follow Morris V.
Unfollow Morris V.
Share Review
Report Review

Response
July 16, 2024

Excellent. Will use again. Plants had issues but it was resolved.

Date of experience: July 6, 2024
Pennsylvania
1 review
0 helpful votes
Follow Jeffrey D.
Unfollow Jeffrey D.
Share Review
Report Review

BOGO tree died.
July 16, 2024

Tree died after receipt - other trees are still surviving. I am hoping that the tree will be replaced as romised

Date of experience: July 6, 2024
Washington
1 review
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Customer Service
July 16, 2024
Updated review

Excellent customer service when calling about a previous shipment and plant. A plus customer service and someone who displayed care and concern.

Date of experience: July 6, 2024

We are returning customers
June 4, 2024
Previous review

We are returning customers. Online ordering is a breeze and customer service is great.

Date of experience: May 25, 2024
Tennessee
1 review
0 helpful votes
Follow Brett Y.
Unfollow Brett Y.
Share Review
Report Review

Mixed review
July 16, 2024

I followed the instructions for planting the trees, but one of my trees, the rainbow eucalyptus tree was basically dead when it arrived. The maple is doing well, but the eucalyptus didn't make it

Date of experience: July 6, 2024
Nebraska
1 review
0 helpful votes
Follow Daniel N.
Unfollow Daniel N.
Share Review
Report Review

The ordering process was simple, the trees arrived in excellent condition, and they are growing beautifully! Thank you Fast Growing Trees and the Unashamed podcast for telling me about you.

Date of experience: July 6, 2024
Maryland
1 review
0 helpful votes
Follow Nicole V.
Unfollow Nicole V.
Share Review
Report Review

First, I do think FGT does try very hard to make things right. However, 2 of my 4 Lavender plants are dying (even with the Root Rocket) which I think makes a big difference (and I will order this again the next time I order plants or trees:-).
But one Nellie Stevens Holly tree is still MIA... hoping to receive it soon.

What do I do about the 2 lavender plants that are dying?
I can send photos... it has been hot but I have watered them daily and given them lots of love and TLC... so sad... :'( Thank you.

Date of experience: July 6, 2024
New York
1 review
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Share Review
Report Review

Sent out a replacement tree when the first did not flourish.

Date of experience: July 6, 2024

Very easy to navigate!
April 6, 2024
Previous review

Very easy to navigate! Extremely well thought out for normal people's use.

Date of experience: March 27, 2024
Texas
1 review
0 helpful votes
Follow Saqib A.
Unfollow Saqib A.
Share Review
Report Review

Broken Trees
July 16, 2024

The Apple and Peach trees arrived broken in half. I emailed with photos but no response.

Date of experience: July 6, 2024
California
1 review
0 helpful votes
Follow Kirollos C.
Unfollow Kirollos C.
Share Review
Report Review

Reliable and quick support
July 16, 2024

The team always give options for any replacement required and I have 2 beautiful rose trees that are growing rapidly + 2 lavenders producing beautiful fragrance

Date of experience: July 6, 2024
Virginia
1 review
0 helpful votes
Follow Mike N.
Unfollow Mike N.
Share Review
Report Review

Always good
July 16, 2024

Never been disappointed
Never been disappointed
Never been disappointed

Date of experience: July 6, 2024
New York
1 review
0 helpful votes
Follow Jerome R.
Unfollow Jerome R.
Share Review
Report Review

Product
July 16, 2024

Very good customer service the attendant was very helpful and seemed very experienced

Date of experience: July 6, 2024
Indiana
1 review
0 helpful votes
Follow Bob S.
Unfollow Bob S.
Share Review
Report Review

Burning Bush
July 16, 2024

Upon receiving the shipping box it was crushed in a bit at the root ball area. After opening the box the leaves were brittle and root ball was fairly dry to the crumbling point. The next day I planted exactly how instructed. Two days later there are branches dropping and the remaining leaves are brittle and turning brown somewhat.

Date of experience: July 6, 2024
Texas
2 reviews
0 helpful votes
Follow Mary U.
Unfollow Mary U.
Share Review
Report Review

Highly Recommend
July 16, 2024

I've been purchasing plants and trees from Fast Growing Trees for years now. In fact, a few other members of my family also have had good experience with Fast Growing Trees. They have always responded to any concerns. They take care in making sure that you're happy with your purchase. I would highly recommend them when you are thinking about.

Date of experience: July 6, 2024
Georgia
2 reviews
0 helpful votes
Follow Kathleen Q.
Unfollow Kathleen Q.
Share Review
Report Review

Trees were all broken
July 16, 2024

I've ordered trees 3x. The last time I paid top dollar for one tree…the dirt was not secure and the top had been broken off. I sent a pic like they asked and haven't heard back. They had previously replaced a order for me but this time nothing…

Date of experience: July 6, 2024
Florida
2 reviews
0 helpful votes
Follow JACQUELYN X.
Unfollow JACQUELYN X.
Share Review
Report Review

Fabulous Company!
July 16, 2024

I bought three Italian Cypresses from 'Fast Growing Trees'. In no time one was dying from the top. The company promptly sent me a replacement, at no cost. Then……at the same original spot the replacement tree was turning brown. I reported this one also and again received a replacement tree! So far my new beautiful tree is growing very well!

Date of experience: July 6, 2024
Pennsylvania
1 review
0 helpful votes
Follow Tatyana N.
Unfollow Tatyana N.
Share Review
Report Review

Poor Product & No Help
July 16, 2024

I contacted about the Neem spray not working for my plants and nothing was done about it.

Date of experience: July 6, 2024