FastGrowingTrees.comReviews 30,441

The first weeping cherry tree I ordered arrived with a broken lead branch. Customer service was great and quickly sent me a replacement… which arrived with a poorly compacted root ball and leaves that had been heavily eaten by bugs (over 50% of the leaves had damage). This time customer service took a bit longer, but eventually I decided to take a store credit and try again another time, as it appears those trees are not in good health at the moment.

A couple trees arrived damaged and they were replaced with simply a phone call and a couple of pictures.

Very frustrating when you expect an order and you find out it will take 2 months or more before it will be shipped.

Happy with product but shipping took a couple
Of weeks. I would definitely order again and plan for slower delivery time. Possible that this was all related to carrier only.

Order a butterfly bush for my Aunt for her birthday and was shipped a dead plant. Getting a refund was easy but would much rather have had a healthy plant shipped.

Bought over 25 trees and bushes from fast growing trees over 85 percent of them are still alive and thriving

I received a Rainier cherry tree that he top of the main stock had been cut off, ( I'm sure to facilitate shipping). This will stop the vertical growth of this tree. Explain why you would do this?

I purchased 3 gallon dappled willows when we were planting we notice that they were quart size. The quart size bushes obviously had been put in 3 gallon pots because all of dirt fell off the as soon as we removed from pot with the exception of the original quart size container shape. That is so under handed!

2 plum trees shipped both arrived broken, not secured in box 2 cherrie trees both secured properly in good shape

Bought 10 fruit trees: 2 plum trees, 2 fig trees, 2 peach trees, 2 cherry trees and 2 banana trees.
The trees were shipped in a boxed, for the price I paid, I thought the trees were going to be more developed and sturdy but they hardly had any leaves, hope they don't die because they were expensive.

Didn't look anything like the pictures. Arrived half dead. I finally got the green coming back on it and finally have one bloom. I've been extra careful with it since it was delivered in such bad shape

Shipping was rough on the plants. They were packed in such a way that while shipping most the plants were crushed and most the soil was in the box not the planters. Hoping the Bing Cherry will survive and one of the roses was in poor shape. But I'll do what I can to help them both heal. They weren't packed very well and the rough handling with shipping was more the problem.
I will still order more trees and shrubs from you...love my plants.

I purchased 4 pineberry plants, which arrived in unhealthy condition. Some leaves were yellow with black spots, and now my healthy strawberry plant seems to be developing black spots. I've sent a message with photos but I haven't heard back from customer service.

Online ordering was great, good prices versus my local nursery. Shrubs came very quickly, packed great and in great health.

I kept them in the shade for three days before planting them. They have been in the ground for a month now and are doing great.

I will be making additional purchases in the future.

Ordered 3 trees and several bushes. Bushes arrived in good condition - no issues. All three trees arrived looking like they were the runts (we had ordered the middle size) and then had been broken and beaten for a week. The branches were all broken. The leaves were full of holes (looked like bugs had been eating them.) They were all in overall poor condition.

We contacted customer service and their "tree specialist" said they would replace two of them but not all three. When the two replacements arrived they were beaten up even worse (and smaller) than the originals. We gave up trying to get them fix anything, especially since we now had 5 beat up trees. We're planting two of them to see if they end up ok in the future but we're just giving the others away in hope they can live somewhere else. We're just going to eat the cost as a lesson learned. Just go to your local nursery and get trees that you can actually see and touch ahead of time.

I ordered an Autumn Blaze maple tree for my dad for Father's Day this year and it didn't survive, but thanks to the Alive and Thrive Guarantee, FastGrowingTrees had a replacement tree shipped to me right away and it's growing beautifully!

I love your website. You have the things that other stores don't and the prices are reasonable. My neighbor asked me what kinds of plants do I have because she's never seen that before. I just laughed and mentioned your website. Thanks again.

I bought a lemon and apple tree from the site and the lemon tree already has about three inches of new growth! Unfortunately, the apple tree did die. They sent me a replacement when I emailed them. 🙂

I had one of twelve trees that appeared to be dead and I contacted Customer Service. After waiting until it was obvious that the tree was not going to revive, I was sent a new one, which is thriving...