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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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My plants are dead, got 50% off. Thanks for charging me $80 for dead plants I guess?
Arrived in good condition. I planted all four on a fence line and they are starting to bloom. Very happy with them.
Always try to replace old dead trees & scrubs when possible.
Came wrapped very well. Now thriving! Highly recommend. Will order again.
I ordered three three-in-one raspberry plants showing in stock in early spring. I waited waited waited… finally in the heat of June I received one. It was dead in the box. Bunch of leaves had fallen off. No life. What of the other two? Showed shipped, Called fedex. Contacted fast growing trees. They told me they shipped them all. Finally found two were damaged so fedex sent them back. So then two weeks hotter I got the replacements. These were very unhappy looking plants. They were i. 3 gallon pots but really the rootball went down about four inches and the pot was just over half filled with dirt below it. Needless to say one of those is dead. The other is barely hanging on. Super disappointed. The peach tree and honey berry bushes that shipped early spring were fine. But if your in stock item is suddenly out of stock, I would cancel. They just ship so the timing may be bad for the plants.
Recently bought a couple of trees from you guys. Had a problem with one of the trees and reached out to your team. I had a new tree on my door step one week later.
Thank you
Never received order. I got an e-mail saying it was delivered but it hasn't arrived. Please send a picture of the delivery.
The plants arrived with poor appearance. Delivered lying on their side, there was more dirt outside the containers than in. The blueberry bush has long stems, but few leaves. The hydrangea bush is misshapen and the leaves are torn and have a lot of holes in them. There are also several dead portions on the leaves as well as brown spots. I read all of your tips for planting and have transplanted them both into larger pots with good soil, but so far not seeing much improvement.
All 6 of my plants were delivered in one box piled up on top of each other. They were so dry the dirt was everywhere. Obviously they didn't survive.
Tree was damaged at shipping. Could tell in 3 days it wasn't looking good and notified them. They asked me to give it a little more time and after a few weeks it was completely dead. Reached back out and they sent a new tree which arrived a week later. The new tree was very healthy and has been doing well. No complaints
Ordered White Azalea plant and arrived bone dry and minimal growth...Upon notifying customer service a replacement Plant was shipped...It arrived in worse shape than previous? Notified Customer service again and they processed a refund... Appreciated...but not impressed with shipping results?
Poor guest service never came to a resolution both parties happy with
Due to the extreme heat across the country, living on the west coast, and the plants coming from the East Coast, some of my plants did not survive the trip. I notified customer service and they immediately took care of me without hesitation.
Fast and safely arrived plant in shipping, great plant material, great customer service
Having dealt with few other nurseries and sloppy packaging, I was surprised how great my plant was packed, no expose roots, no cheap soils, no papers holding the roots.
Anytime I have needed assistance, the employees are very friendly and helpful.
The first tree I ordered wouldn't bud out and Fast Growing Trees promptly replaced it with a bigger tree which is growing fine. No questions asked. Great company to deal with and and would definitely reorder.
Love the availability of large sizes and the discounts plus free shipping!
Love this company. Tremendous customer service all the way around.
All the dirt was off from around the plant and in the bottom of he bag, leaves are distressed. I wouldn't spend this kind of money for such a small, poorly conditioned item
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

