FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,967 reviews

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Wyoming
1 review
0 helpful votes
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Dead plants
July 19, 2024

My plants are dead, got 50% off. Thanks for charging me $80 for dead plants I guess?

Date of experience: July 9, 2024
Louisiana
2 reviews
0 helpful votes
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Red Oleanders
July 19, 2024

Arrived in good condition. I planted all four on a fence line and they are starting to bloom. Very happy with them.

Date of experience: July 9, 2024
Florida
1 review
0 helpful votes
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Replanting
July 19, 2024

Always try to replace old dead trees & scrubs when possible.

Date of experience: July 8, 2024
Kansas
1 review
0 helpful votes
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Came wrapped very well. Now thriving! Highly recommend. Will order again.

Date of experience: July 8, 2024
Utah
1 review
0 helpful votes
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Caution with seasons
July 19, 2024

I ordered three three-in-one raspberry plants showing in stock in early spring. I waited waited waited… finally in the heat of June I received one. It was dead in the box. Bunch of leaves had fallen off. No life. What of the other two? Showed shipped, Called fedex. Contacted fast growing trees. They told me they shipped them all. Finally found two were damaged so fedex sent them back. So then two weeks hotter I got the replacements. These were very unhappy looking plants. They were i. 3 gallon pots but really the rootball went down about four inches and the pot was just over half filled with dirt below it. Needless to say one of those is dead. The other is barely hanging on. Super disappointed. The peach tree and honey berry bushes that shipped early spring were fine. But if your in stock item is suddenly out of stock, I would cancel. They just ship so the timing may be bad for the plants.

Date of experience: July 8, 2024
Washington
1 review
0 helpful votes
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I love your customer service!
July 19, 2024

Recently bought a couple of trees from you guys. Had a problem with one of the trees and reached out to your team. I had a new tree on my door step one week later.

Thank you

Date of experience: July 8, 2024
Washington
2 reviews
0 helpful votes
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Delivery
July 19, 2024

Never received order. I got an e-mail saying it was delivered but it hasn't arrived. Please send a picture of the delivery.

Date of experience: July 8, 2024
Texas
1 review
0 helpful votes
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Concerned if they will survive
July 18, 2024

The plants arrived with poor appearance. Delivered lying on their side, there was more dirt outside the containers than in. The blueberry bush has long stems, but few leaves. The hydrangea bush is misshapen and the leaves are torn and have a lot of holes in them. There are also several dead portions on the leaves as well as brown spots. I read all of your tips for planting and have transplanted them both into larger pots with good soil, but so far not seeing much improvement.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Bad packaging
July 18, 2024

All 6 of my plants were delivered in one box piled up on top of each other. They were so dry the dirt was everywhere. Obviously they didn't survive.

Date of experience: July 8, 2024
Massachusetts
1 review
0 helpful votes
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They made it right
July 18, 2024

Tree was damaged at shipping. Could tell in 3 days it wasn't looking good and notified them. They asked me to give it a little more time and after a few weeks it was completely dead. Reached back out and they sent a new tree which arrived a week later. The new tree was very healthy and has been doing well. No complaints

Date of experience: July 8, 2024
Indiana
1 review
0 helpful votes
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DOA
July 18, 2024

Ordered White Azalea plant and arrived bone dry and minimal growth...Upon notifying customer service a replacement Plant was shipped...It arrived in worse shape than previous? Notified Customer service again and they processed a refund... Appreciated...but not impressed with shipping results?

Date of experience: July 8, 2024
Massachusetts
1 review
0 helpful votes
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Poor guest service
July 18, 2024

Poor guest service never came to a resolution both parties happy with

Date of experience: July 8, 2024
Idaho
1 review
0 helpful votes
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Great customer service
July 18, 2024

Due to the extreme heat across the country, living on the west coast, and the plants coming from the East Coast, some of my plants did not survive the trip. I notified customer service and they immediately took care of me without hesitation.

Date of experience: July 8, 2024
Illinois
1 review
0 helpful votes
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Fast and safely arrived plant in shipping, great plant material, great customer service

Date of experience: July 8, 2024
Washington
1 review
0 helpful votes
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All good, would use again! Easy to order and good description on the website.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Having dealt with few other nurseries and sloppy packaging, I was surprised how great my plant was packed, no expose roots, no cheap soils, no papers holding the roots.

Date of experience: July 8, 2024

The shipping prices are outrageous
March 20, 2023
Previous review

The shipping prices are outrageous.

Date of experience: February 18, 2023
Tennessee
2 reviews
0 helpful votes
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Great Customer Service
July 18, 2024

Anytime I have needed assistance, the employees are very friendly and helpful.

Date of experience: July 8, 2024
Puerto Rico
1 review
0 helpful votes
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I had a problem with the first tree.
July 18, 2024
Updated review

The first tree I ordered wouldn't bud out and Fast Growing Trees promptly replaced it with a bigger tree which is growing fine. No questions asked. Great company to deal with and and would definitely reorder.

Date of experience: July 8, 2024

Love the availability of large sizes and the discounts...
April 29, 2024
Previous review

Love the availability of large sizes and the discounts plus free shipping!

Date of experience: April 18, 2024
Texas
1 review
0 helpful votes
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Great Service
July 18, 2024

Love this company. Tremendous customer service all the way around.

Date of experience: July 8, 2024
Michigan
1 review
0 helpful votes
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All the dirt was off from around the plant and in the bottom of he bag, leaves are distressed. I wouldn't spend this kind of money for such a small, poorly conditioned item

Date of experience: July 8, 2024