FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,059
shipping
245
quality
12,364
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144,476 reviews

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New York
1 review
0 helpful votes
Follow Eva M.
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I get ads for BOGO trees. I *think* I'm doing everything right to get my 2 trees for the price of one but apparently I'm not clicking the right thing or you can only use a coupon code when you're not getting a free tree, I don't Know. But twice now I've managed to not choose the right option and only received one tree. So we're on a break, fastgrowingtrees. It's not you, it's me. I'm going broke.

Date of experience: July 12, 2024

Website is good, hope the plants are
April 17, 2024
Previous review

Website is good, hope the plants are

Date of experience: April 6, 2024
Connecticut
1 review
0 helpful votes
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Summer Chocolate Mimosa Tree
July 22, 2024

Ordered a Mimosa tree and noticed 2 days later the price was lower. Contacted Fast Growing Trees on-line support and a few days later was notified I was going to get a credit. I have purchased many items from Fast Growing Trees and have not been disappointed. I will continue ordering from them and tell my neighbors where I but my shrubs and trees.

Date of experience: July 12, 2024
Georgia
2 reviews
0 helpful votes
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Beautiful tree
July 22, 2024

My tree arrived in great condition! I know summer is not ideal for planting, but it is doing great and I already see new growth.

Date of experience: July 12, 2024
New Jersey
1 review
0 helpful votes
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The team at FastGrowing Trees is amazing and so attentive. Love working with them and would highly recommend them!

Date of experience: July 12, 2024
New Jersey
1 review
0 helpful votes
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DYEING PLANTS
July 22, 2024

I purchased two plans, the raspberry plant is dyeing, the blueberry plant bears no fruit

Date of experience: July 12, 2024
California
2 reviews
0 helpful votes
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Bought a Guava Tree
July 22, 2024

We got a Ruby supreme Guava tree in Summer of 2024. Tree arrived in great condition and we planted it the next day. Nice beautiful tree that came with fruits on it. We are hoping to get more from fast growing trees.

Date of experience: July 12, 2024
Colorado
1 review
0 helpful votes
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Great trees! Great service!
July 22, 2024

Excellent place to buy and ship trees! The entire experience was fantastic.

Date of experience: July 12, 2024
New York
2 reviews
0 helpful votes
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Over and Above Customer Service
July 22, 2024

Great Customer Service:
The trees I originally ordered were out of stock. I didn't want to re-order without a full refund first. The agent I spoke with issued a credit, placed a draft order for trees that better suited my needs, kept the original discount, committed to call me back, and I received the refund of the first order immediately.

Date of experience: July 12, 2024
Washington
1 review
0 helpful votes
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Dead trees
July 22, 2024

We open both boxes and both nectarine trees were dead from some parasite. The the Mulberry and the banana tree were also dying. We have ordered many trees from this site before and never had this issue before.

Date of experience: July 12, 2024
Virginia
1 review
0 helpful votes
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Great Company
July 22, 2024

I've been doing business with FGT for almost two years and have bought seven trees, all of which are thriving except for the first one. It didn't survive its first winter when temperatures dropped below 10 degrees. Even though the one-year warranty had expired, the Customer Service representative was very kind and apologetic, offering me a great discount on the last tree I purchased. Thank you all!

Date of experience: July 12, 2024
California
1 review
0 helpful votes
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Plants knowledge
July 22, 2024

The customer service was great and knowledgeable about the plants that I have ordered with the knowledge talking about taking care of plants I even was learning about how to take care of plantsd

Date of experience: July 12, 2024
Florida
1 review
0 helpful votes
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Plant dried out in shipping.
July 22, 2024

I ordered a Hollywood plum tree which was immediately shipped to Florida and arrived in excellent condition, so I then enthusiastically purchased two more plants including a more expensive Satsuma plum which was eventually transported from California. After the trip across country, the package was in Ocala Florida near my home on Friday, but then shipped to Orlando to spend an extra weekend in the Florida heat. It was then sent back to Ocala on Monday and arrived the following Tuesday with dry roots and brittle brown leaves dropping like rain. Shipping live plants across the country during a heat wave is not recommended and I did not realize the tree was coming from California until after I ordered.

Date of experience: July 12, 2024
Ohio
3 reviews
0 helpful votes
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Patiently Waiting.
July 22, 2024
Updated review

Received tree supplements...waiting for results!
Did not have to wait long for delivery.and shipping packaging was excellent to prevent damage in shipping process...

Date of experience: July 11, 2024

We killed the last one i tried to grow 😪 Trying again...
February 10, 2024
Previous review

We killed the last one i tried to grow 😪 Trying again...

Date of experience: February 10, 2024
Nevada
1 review
0 helpful votes
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So far so good
July 22, 2024

Trees are in the ground and not dead, it is a good sign, If I they stay alive through the summer and come back in the spring we will be Aok

Date of experience: July 11, 2024
Nebraska
1 review
0 helpful votes
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Great customer service.
July 21, 2024

I had two trees that didn't survive. I called Fast Growing Trees and they replaced them with larger trees. They equaled the size they would have been had they survived. I will be ordering more. Thanks.

Date of experience: July 11, 2024
Illinois
1 review
0 helpful votes
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Damaged plant
July 21, 2024

My plant came damaged and very distressed to the point where all the leaves fell off I called talk to one of your customer service reps was very pleasant. Told me what I should do and she would call me back in a week to find out how it's going never heard anything back.

Date of experience: July 11, 2024
New Mexico
2 reviews
0 helpful votes
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What has happened
July 21, 2024

I ordered a batch of thuja trees earlier this year. I got a message that you would have to cancel the order because you didnt have any more in stock. I can look now and I see there is more. I also purchased 3 green rocket leyland cypress. Out of the three, 1 lived. I do have photos of the dead ones and the live one.
What can I do?

Date of experience: July 11, 2024
Nebraska
1 review
0 helpful votes
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Outstanding
July 21, 2024

The exotic plants and trees are far larger and in amazing shape. Pure beauty!

Date of experience: July 11, 2024
California
1 review
0 helpful votes
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Professional services
July 21, 2024
Updated review

Their staff are very professional and knowledgeable about their plants and trees. They provided helpful information and solutions to take care of the plants.

Date of experience: July 11, 2024

Very smooth shopping experience
December 16, 2023
Previous review

Very smooth shopping experience

Date of experience: December 15, 2023
Florida
1 review
0 helpful votes
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The company is nice honest. Friendly I like them because the plants aren't small in a 3 inch pot

Date of experience: July 11, 2024

It's easy nice service great plants they came on time...
September 28, 2023
Previous review

It's easy nice service great plants they came on time the plants came in great shape.

Date of experience: September 27, 2023