FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,958 reviews

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Tennessee
1 review
0 helpful votes
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Satisfied customer
July 27, 2024

Shipment was here within two days of ordering, plants were very healthy. Even through this very dry hot weather they are growing faster than I expected, I just water them good everyday, I will definitely order from Fast Growing Trees.

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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Beautiful Trees
July 27, 2024

I ordered 4 small banana trees and they arrived quickly and were well packed. The trees were exactly as I expected and are thriving nicely, I am very pleased with this purchase.

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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Granny Smith
July 27, 2024

We have received our Granny Smith apple tree and it was so wilted. Understanding that that happens when shipped in warm weather, we planted and watered according to the instructions. It is not coming back. Looks completely dead.

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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Very good! This was a first time, they were the only company that had what I wanted when I wanted it.

Date of experience: July 17, 2024
Montana
1 review
0 helpful votes
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Great Quality Plants
July 27, 2024

Arrived well packaged, fresh & healthy. Very pleased with all aspects of the transaction.

Date of experience: July 17, 2024
Florida
1 review
0 helpful votes
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Happy to have used you
July 27, 2024

So far very satisfied with my trees they seem to be doing well can't wait to see them bare fruits

Date of experience: July 17, 2024
District of Columbia
2 reviews
0 helpful votes
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Pool Collection
July 27, 2024

I bought additional barrel palms for my pool, the shopping experience is great, easy to purchase, great communication on the delivery. The plants arrived timely, a little concerned about the softness of the barrel base but they plants appear to be doing well

Date of experience: July 16, 2024
California
1 review
0 helpful votes
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I ordered a dwarf lemon tree. It was $79 before taxes and fees. They sent a stem that was half the size in diameter of a pencil eraser and barely a foot tall. Real disappointing because this was purchased with a gift card from fast growing trees because every tree I've gotten from you has died. I won't hold my breath that this stem with a leaf on it will grow into anything.

Date of experience: July 16, 2024
Maryland
2 reviews
0 helpful votes
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Santa Rosa plumbs
July 27, 2024

I ordered two tress as a buy one get one sale. Upon delivery, I noticed FedEx handled the box horribly. One tree was broken in half and the other had nearly all limbs snapped off. I spoke with customer service and within days I had one replacement tree. So I called and reported that problem, and within maybe 9 days of the original order both my trees were replaced. The new ones are very happy and healthy. Customer service was absolutely amazing.

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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I ordered a vine from Fast Growing Trees and was very impressed with the quality of the product as well as the great care they put into the packaging to ensure the plant arrived safely and undamaged. I've since planted in my backyard and it's doing amazing. I'm extremely happy with my purchase and would revisit for my future plant purchases.

Date of experience: July 16, 2024
New Hampshire
1 review
0 helpful votes
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Poor customer service
July 26, 2024

I ordered 2 trees
When they arrived one was just about dead the other one was poor condition. When I reached out for a refunded they sent me multiple questions and asked for a photo. I answered all the questions and sent a photo of the sick plant but didn't have a photo of the dead one. I've ordered plenty of Tess online and have always been happy. This was my first and last order with this company. Go to another website you will have better luck and they honor their guarantee. Not this place

Date of experience: July 16, 2024
California
1 review
0 helpful votes
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We ordered 4 trees from here - we received quick responses to our questions about whether the trees are suited for where we live. Shipping took a bit longer than expected, but it's not their fault - transit times are just long.

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Fast shipping and good service, but plant (what really matters) was not lush and healthy.

Date of experience: July 16, 2024
California
1 review
0 helpful votes
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Love the trees, customer service just ok
July 26, 2024
Updated review

Somehow my order defaulted to my former address. Contacted customer service immediately & they confirmed the address change. Nevertheless the first order went to my former address! New order sent over 4th of July week and took much longer to arrive. Plants are still alive but a bit baked from the heat. I will try to nurse back to health.

Date of experience: July 16, 2024

Easy to order
June 11, 2024
Previous review

Easy to order. Will wait to see what I get!

Date of experience: June 1, 2024
Maryland
1 review
0 helpful votes
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Distressed on Arrival
July 26, 2024

We've received two Bloodground Japanese maple trees (one a replacement for the other) and each appeared distressed on arrival. I've begun to question whether selling trees through the mail is good business practice. We remain hopeful but the appearance and health of the trees today is dubious.

Date of experience: July 16, 2024
Alabama
1 review
0 helpful votes
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Had an easy selection and a wide variety of choses! They sure lived up to their description and sent great looking trees.

Date of experience: July 16, 2024
Iowa
1 review
0 helpful votes
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Nice little tree
July 26, 2024

The box arrived crushed, but the tree seemed okay. The bamboo support sees to have been there a while, as it was growing in semi-circles around it, but I expect it will straighten out with time. The size was not bad, and planted nicely. I won't be able to give a definitive review until I see how well it does following planting.

Date of experience: July 15, 2024
Texas
1 review
0 helpful votes
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Heat
July 26, 2024

I usually don't plant trees this late in the year because of the Texas heat. But I planted 2 gem magnolia trees. One is doing really well, the other on is struggling.

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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We love figs, but not huge trees.
July 25, 2024

Friendly and knowledgeable assistance by phone. The trees took over a week and were dry and in need of attention. They have since become strong and healthy after a week or 2 of loving attention, water and new pots.

Date of experience: July 15, 2024
Washington
1 review
0 helpful votes
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Purple pillar rose
July 25, 2024

It took awhile for the plant to travel from NC to WA. The plant was root bound and dry as a bone and almost all the leaves fell off. However, I plunged the entire root in a water bath as soon as it arrived until it stopped bubbling. I placed the plant in the shade for two days before planting. I notified fast growing trees of the situation and they offered 25% off if I wanted to see if I could revive it or they would send me a new plant. I took the 25% off. It is now blooming like crazy. It has a year warranty so I couldn't lose by trying. I am pleased with the service.

Date of experience: July 15, 2024