FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,086 reviews

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Texas
3 reviews
0 helpful votes
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Beautiful plants / trees
August 13, 2024
Updated review

I have been doing business with Fast Growing Trees for a couple of years and couldn't be happier. The quality and customer service is amazing.

Date of experience: August 3, 2024

Everything we purchased was delivered in great shape,...
March 27, 2023
Previous review

Everything we purchased was delivered in great shape, and have thrived.

Date of experience: March 27, 2023
California
1 review
0 helpful votes
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Great service and quality trees
August 13, 2024

I got a Concord grape, avocado tree, lime tree and blueberry tree from them. The blueberry tree did do well from the beginning so they replaced it without any trouble. We got some Concord grapes so far. Will buy more :)

Date of experience: August 3, 2024
Texas
1 review
0 helpful votes
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Leaves were brown when it arrived
August 13, 2024

I planted the tree anyway after doing the scratch test. It's not doing well.

Date of experience: August 3, 2024
Idaho
1 review
0 helpful votes
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Spartan
August 13, 2024

When we received our spartan the top of the plant was bent over. This was due to shipping. They need to secure the bottom better so the plant can not move around. Hopefully it will straighten out. The plant itself was very nice.

Date of experience: August 3, 2024
New Mexico
2 reviews
2 helpful votes
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Crepe Myrtle tree
August 13, 2024

I purchased the Colorama Scarlet Crape Myrtle Tree. I can't wait to see her get taller and bloom. The tree arrived perfectly boxed and wrapped. No damage

Date of experience: August 3, 2024
Georgia
1 review
0 helpful votes
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I was very hesitant to order trees online. After planting (I am not exactly novice when it comes to plants and landscaping) I was disappointed that some of the trees browned quickly.

I assumed it was transplant shock combined with "shipping shock."

When I called customer service, I promptly received replacement tress, but also very helpful advice.

I am still not certain if 2-3 of the original trees will survive the year, but the replacements seem to be doing much better.

Date of experience: August 3, 2024
Illinois
1 review
0 helpful votes
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Coneflowers
August 13, 2024

When I receive my cone flowers they are all dead wilted bent over packed that way.

When I called and asked for them to be replaced they just gave me a store credit

Date of experience: August 3, 2024
Florida
1 review
0 helpful votes
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Way better than the big box stores.
August 13, 2024

I didn't really know that shipping plants just like shipping shoes was a real thing. In a box? That's not how plants work. But while renovating the house and updating the landscape, after a lot of researce, I really wanted to plant some redbuds and JMaples. Not a lot of selection for those at the box store. I found FGT and started with one redbud. Then another. This is a slow moving project where I think about what plant whould fit there, and after a few months, I decide what plant I want. And then I just wait for it to go on sale. They have sales all the time. It's hard to pay $150 for a 1 gallion plant. But they have sales every day and you'll find what your looking for soon enough for a more reasonable price. As for the product...I have purchased 8 individual plants and all of them have arrive pretty pristine. A couple had the root ball slide out of the container, but the root ball mostly held together, plants seem fine. The eight plants I've purchaed only go back 6 months, so way too early to say how the take/thrive. But these plants are on a different level than the box stores.

Date of experience: August 2, 2024
California
1 review
0 helpful votes
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Trash
August 13, 2024

Trash trash trash. The delivery sucked and my plants were dead once I opened the box

Date of experience: August 2, 2024
Canada
1 review
0 helpful votes
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Great customer service
August 13, 2024

L was given a store credit because one of my trees from a previous purchase didnt survive. The lady taking my call was very helpful and professional and helped me arrange my order.
The tree was delivered very promptly.

Date of experience: August 2, 2024
Indiana
1 review
0 helpful votes
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Misinformed
August 13, 2024

Plants did not arrive on date promised, in fact they shipped 2 days after promised delivery date. Customer service contacted and they gave me the shipping date. Customer service(Adam) also told me he was giving me 25,% off because of the misinformation. I never received discount.

Date of experience: August 2, 2024
Delaware
1 review
0 helpful votes
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Grass seed / rose purchase
August 13, 2024

I bought a large bag of K31 grass seed. To avoid high shippping costs i chose to buy a rose plant.

The grass seed quickly sprouted but then just as quickly died. The rose plant needs a lot of TLC.

Both were very expensive. This is my second or third experience with this company and all experiences were bad really.

Shop at your own risk.

For what it is worth customer service is very polite, respectful and good.

Date of experience: August 2, 2024
New Jersey
1 review
0 helpful votes
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Very responsive to issues
August 13, 2024

Ordered an Emerald Flair Elm that was packaged well and arrived on time. The Tree however had some black spot fungus on many leaves. I sent an email with pics and FGT responded right away and told me how to treat the leaves to stop the fungus
So far the tree has shown some improvement
Like the quick response and advice.

Date of experience: August 2, 2024
Louisiana
1 review
0 helpful votes
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Tree and shrub
August 13, 2024

The packing and delivery were fine. The plants arrived quickly and intact. The little Limelight was totally root bound and dried out. The upper leaves were pale green and the lower leaves must have been removed as it did not look natural. It is coming back out thankfully. I expected a better plant. The chocolate mimosa was in good shape but small.

Date of experience: August 2, 2024
Delaware
1 review
0 helpful votes
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Fantastic
August 13, 2024

Could not have been better. Knowledgeable sales person. Discounts.

Date of experience: August 2, 2024
Massachusetts
1 review
0 helpful votes
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Poor little rose bush
August 12, 2024

The 2 gallon shrub rose came on time. It was well packaged. It had two little blossoms which was nice, but otherwise it was a scrawny little thing that reminded me of a newborn butterfly just emerging from its cocoon (cardboard box). I might have hoped for a more robust specimen, perhaps an unfair expectation for a mail order plant. However I am enjoying watching the little buds trying to develop. I look forward to nursing it to maturity and will enjoy reporting back to everyone in the future.

Date of experience: August 2, 2024
Illinois
1 review
0 helpful votes
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Customer experience
August 12, 2024

The website offers excellent information on various trees of interest and features a large selection, providing ideas and opportunities for current and future projects.

Date of experience: August 2, 2024
New Jersey
1 review
0 helpful votes
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Not what I expected
August 12, 2024

Ordered the 4- pack of Black Knight Butterfly bushes over the phone. Great experience with that. Package arrives via FedEx in a not so perfect condition. FedEx driver hands off the package and said he has no idea what happened. Upon opening the plants look pretty rough and distressed. I planted them anyway and within 4 days they were completely dead. Spoke to customer service and they apologized and offered to send full replacements. No problem. 3 days later while expecting delivery, I received an email from FedEx stating the package was damaged in transit and would not be delivered. Now I just want a refund abd will purchase plants locally. I don't believe it is the fault of FastGrowing Trees but the problem lies with shipping FedEx.

Date of experience: August 2, 2024
Kansas
1 review
0 helpful votes
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Quality Products and Great service!
August 12, 2024

I have ordered several different fruit trees from this company and have always been quite pleased with the products received. The shipping is fast, the packaging is good and my trees always arrive in good condition.

Date of experience: August 2, 2024
California
1 review
0 helpful votes
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Privacy line
August 12, 2024

Extremely satisfied with the process of getting 20 trees. They were boxed well only had one come damaged trying to get it to takeoff. If not, I'll reach out for the one year warranty. The damage is not caused by the packing is caused by the shipping FedEx destroyed two boxes

Date of experience: August 2, 2024