FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,334 reviews

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California
1 review
0 helpful votes
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Great customer service as usual!
August 14, 2024

I ordered a couple of trees from FGT and they didn't make it. It was within the year window so I emailed them and they shipped me two more days later! Their customer service is always fantastic and you always talk to a real person. That's exactly why I choose them for all my plants!

Date of experience: August 4, 2024
Washington
2 reviews
0 helpful votes
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One small tree appeared to be DOA. Another had a broken central leader. All others appear to be healthy.
The guy I spoke with on the phone seemed unconcerned about my 2 problem trees and told me replacement trees would be shipped ASAP--later that day or the next business day.
A few days later I received an email saying "now was a bad time to ship". (It had been blazing hot across the SE and Midwest. I live in Washington state, so knew trees would have to travel through this heat.)
A week past, heard nothing more, so sent an inquiry about the missing trees and learned they had been shipped and were due to arrive the next day. Later that same day I received the shipment notification via email.

Tree arrived the next day. Looked good, so all's well that ends well...

Date of experience: August 4, 2024
Alabama
1 review
0 helpful votes
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Disappointing
August 14, 2024

I have ordered quite a few things and these were so disappointing.

Date of experience: August 4, 2024
Louisiana
1 review
0 helpful votes
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Healthy tree
August 14, 2024

The fig tree is doing very well, very quick shipping, New leaves are growing.

Date of experience: August 4, 2024
Texas
1 review
0 helpful votes
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Beutiful Sylvester Palms
August 14, 2024

The boxes came completely crushed but the trees inside were fine. Healthy strong plants two were needing transplant right away and the other two could have waited another season. All 4 are thriving immediately after being transplanted. Would order again without hesitation

Date of experience: August 4, 2024
Massachusetts
1 review
0 helpful votes
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Nice job
August 14, 2024

Great job delivering the plants even in 90 degree temperatures

Date of experience: August 4, 2024
Texas
1 review
0 helpful votes
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Didn't receive part of order
August 14, 2024

Did not receive part of order and customer service just closed my ticket because fedex said they delivered. I finally "found" my order days later and too late. My real issue though was the handling of my original complaint ticket.

Date of experience: August 4, 2024
Texas
1 review
0 helpful votes
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Treehouse
August 14, 2024

Great job of getting this right. Trees are healthy and growing

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
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Great experience
August 14, 2024

This was purchased for my niece and nephew who love blackberries. It was sent to them in Pittsburgh. Delivered in a timely manner. Very satisfied with the service.

Date of experience: August 4, 2024
Ohio
1 review
0 helpful votes
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Customer centered
August 14, 2024

When a flowering tree struggled to grow, Fast Growing replaced it immediately so all of my trees could grow at the same rate. I would purchase again from Fast Growing Trees.
They will stay in touch to make certain your experience is totally satisfactory toward your expectations.

Date of experience: August 4, 2024
Pennsylvania
1 review
0 helpful votes
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Jury still out…
August 14, 2024
Updated review

My first tree was delivered very quickly, which was great. However, it arrived with white spots and insect damage. So I sent photos and explained. I was asked to wait 3-4 weeks to see how things progressed. That was fine. After 4 weeks I sent new photos showing that things had worsened. A replacement tree was sent to me very quickly! However, the second tree is a fraction of the size of the tree I originally received. I would say it is more like a twig than a tree! That being said, I am praying that the twig takes hold and that this Fast Growing Twig becomes a Japenese Bloodgood Maple tree! FGT has been really great about communication, delivery and replacement!

Date of experience: August 4, 2024

Just hoping the tree lives up to my expectations!
June 6, 2024
Previous review

Just hoping the tree lives up to my expectations!

Date of experience: May 27, 2024
New York
1 review
0 helpful votes
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Diseased plants
August 14, 2024

First plant had some sort of disease, probably fungal. Replacement tree also was diseased.

Date of experience: August 4, 2024
North Carolina
1 review
0 helpful votes
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I have an irrigation system and manually watered it also, daily. But ultimately it could not get any momentum and it did not survive.

Date of experience: August 4, 2024
South Carolina
1 review
0 helpful votes
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Overall positive
August 14, 2024

Plants were healthy and delivered quickly. Only complaint is Fed Ex who delivered them, do not handle with care. Boxes were crushed and upside down.

Date of experience: August 4, 2024
District of Columbia
1 review
0 helpful votes
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Quality tree, great shipping
August 14, 2024

Appreciate delaying shipping due to high temps. Magnolia showed up today n great shape and liked planting kit.

Date of experience: August 4, 2024
Nebraska
1 review
0 helpful votes
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I love my ponytail palm
August 14, 2024

My plant arrived on time and is beautiful! I would suggest buying plants here.

Date of experience: August 4, 2024
Texas
2 reviews
0 helpful votes
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Crepe Myrtle
August 14, 2024

All the plants arrived in good shape. Doing well in the yard. Thank you

Date of experience: August 4, 2024
Illinois
1 review
0 helpful votes
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Variety, quick and reasonable
August 14, 2024

The site was very helpful and I was able to find what I wanted quickly. The description and details were very clear and delivery was fast too. Overall the end to end experience was very satisfactory

Date of experience: August 4, 2024
Florida
1 review
0 helpful votes
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Fab Arbequina Tree
August 14, 2024

I had a fantastic experience with Fast Growing Trees. The 4-5 ft tree I ordered arrived in perfect condition, looking vibrant and healthy. The quality and care in the packaging were evident, and I'm thrilled with how amazing the tree looks in my house.

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
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Great plants and customer service
August 14, 2024

I've ordered clover 25 plants from this company, from quart sized lavendar to 3 ft tall lobster claw trees, banana trees, etc and each one has just been great. Sure, they do take a bit of beating during shipping but nothing some timing and TLC won't solve once planted. All of mine are in planters so I can't say anything regarding how they do in ground but I'm sure it would be just as good. Also, one of my lavendars did die (not sure why, the other 3 are thriving) and they replaced it quickly with their 1 yr live warranty. I do a lot of reading up before I pick my plant tho to make sure I can make a good environment for it once I get it and the planting and care info on each plant on the website is really useful. Just make sure you get a plant for your growing zone (or make sure it's doable as an indoor potted plant). I've run out of space to get more but wish I could! BTW, I only had 3 plants before. I feel like this site has made me into a full time gardener and I love it!

Date of experience: August 4, 2024