FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,334 reviews

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New York
1 review
0 helpful votes
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Recent Order
September 11, 2024

Had a great experience with my recent order, the original package was damaged during shipping and they did a great job with communicating by re-placing, and re-shipping the order which I received within days!

Date of experience: September 1, 2024
New Jersey
2 reviews
0 helpful votes
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Simply the best experience
September 11, 2024

Price was good for the item I ordered, the tree was delivered on time. Packaging was excellent and even our landscaper was impressed. Tree is in the ground now and seems to be doing well.

Date of experience: September 1, 2024
Utah
1 review
0 helpful votes
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Trees for the high desert...
September 11, 2024

Ordered an Elm, hybrid poplar and a juniper. All doing well except the Poplar. Your website said deer wouldn't bother the Poplar, one week later the leaves were all eaten off by Mule deer. Maybe the small deer in the East don't like Poplar, but in the West, the deer eat them like candy. I put razor wire around the tree so I hope I can save it. Otherwise I'm happy with the other trees.

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Excellent service
September 11, 2024

Customer service is great. Answered my questions promptly.

Date of experience: September 1, 2024
Missouri
1 review
0 helpful votes
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Always a great experience!
September 11, 2024

I've bought several things from FGT over the year from perennials to 6 foot trees and they are always exceeding my expectations. They are package well and arrive super healthy.

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Excellent!
September 11, 2024

My hydrangeas arrived well packaged came very quickly. The plants are beautiful.

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
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Dissatisfied w hydrangeas
September 11, 2024
Updated review

Arborvitae arrived perfect. Hydrangeas appeared dead. I emailed u for advice. U received my email but never responded to me

Date of experience: September 1, 2024

Easy and informative
August 12, 2021
Previous review

Easy and informative

Date of experience: August 12, 2021
New Hampshire
1 review
0 helpful votes
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Thank you
September 11, 2024

Received the tree and planted it within two days. Seems to be doing well.

Date of experience: September 1, 2024
Illinois
1 review
0 helpful votes
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Checked out as guest
September 11, 2024

I checked out as guests and now my purchase is not there when I log in. Completely my fault but there should be a way to fix it without making a phone call.

Date of experience: September 1, 2024
Georgia
4 reviews
36 helpful votes
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GREAT CUSTOMER SERVICE AND GOOD PRODUCTS
September 11, 2024

I've been using FGT since 2015. Most recently, I purchased two tri-colored dappled willows and a mulberry tree. The willows arrived in poor condition due to what appeared to be mishandling by UPS but FGT gave me a credit for the entire purchase. Most companies would not do that. I will always be a customer.

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Maple tree
September 11, 2024

Maple tree lost all leaves but the tree is budding again good thing this is Florida.

Date of experience: September 1, 2024
New Hampshire
1 review
0 helpful votes
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Box
September 11, 2024

Box for trees was damaged, breaking the tree. FGT replaced it, but box corners need to be reinforced better.

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Dead plant
September 11, 2024

I ordered 6 Sociaty Garlic plants and one of them die. I asked for a replacement by email to the support department but they haven't even replied back to my email.

Date of experience: September 1, 2024
Florida
2 reviews
1 helpful vote
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This company stands by its guarantees.
September 11, 2024

My honeysuckle bush had drowned and died when we received over 5 inches of rain in 1 day this past July. I called the company to give them the bad news and within 10 days another another honeysuckle bush was sent to me free of charge. I love this company and will be purchasing more trees from them in the future. Every tree that I have purchased in the past has arrived healthy and larger than expected.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Lemon Tree
September 11, 2024

Very easy and quick shipping. I am amazed at my purchase and will buy more in the future.

Date of experience: September 1, 2024
Pennsylvania
2 reviews
0 helpful votes
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I've been ever since very first purchase
September 11, 2024
Updated review

It's a wonderful experience just shop and click!… Fast shipping and delivery

Date of experience: September 1, 2024

So far so good let's see what gets delivered
July 9, 2021
Previous review

So far so good let's see what gets delivered

Date of experience: July 5, 2021
Ohio
2 reviews
4 helpful votes
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Wonderful gift!
September 11, 2024

We went together and bought this tree for a friend whose son passed. It came in quickly, lots of leaves! We did the biggest size they had and so far it is planted and doing well! It's a beautiful memorial tree!

Date of experience: September 1, 2024
Indiana
1 review
0 helpful votes
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Great customer service
September 11, 2024

Our first tree ordered looked a little puny but we gave it a chance. It just never bounced back. 8 months later we asked to redeem the warranty and it was a very easy process! Tree is doing great and we can't wait to watch it thrive and add to our curb appeal in our front yard!

Date of experience: September 1, 2024
Virginia
2 reviews
0 helpful votes
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As noted, great prices, selection and healthy plants. Once cooler weather arrives I will be shopping again.

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Tree Defect
September 11, 2024

The tree sent to me is forked at the trunk. It's actually a trunk with a tree growing out of the side. This experience has taught me that it's better to go to a local nursery & purchase trees & plants. I wish it was a better experience but no one would have bought this tree at a nursery & the fact that you are sending customers this quality will not help you get additional business.

Date of experience: September 1, 2024