FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,791 reviews

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New Mexico
1 review
0 helpful votes
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Oakleaf Hydrangea arrived w/ fungus
September 12, 2024

While a replacement plant was dispatched, it took a long time and arrived while I was out of town. The Fedex arrival tracking kept changing, extending arrival to the following day such that I had to call and ask for a refund as the plant would arrive in 100-degree NM while I was out of town for 3 days with no one to look after it. Delivery execution was out of FGT's remit but it was nonetheless something I won't do again. I was partially satisfied b/c the refund was issued.

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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Lemon tree
September 12, 2024

I needed to get a replacement lemon tree and communicated with customer service. I was sent a new one and am very satisfied.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Solid customer service
September 12, 2024

I'm a repeat customer-not a lot but repeat- haven't had an issue - until this last order- true to their word a replacement tree was on its way with no hassle- this is the kind of business we need to support!

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Received healthy plants
September 12, 2024

Ordering was easy and the plants arrived fast and healthy. I recommend having your soil ready before the plants arrive.

Date of experience: September 2, 2024
North Dakota
1 review
0 helpful votes
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The crepe Myrtle tree was badly damaged in shipping and couldn't be accepted. I've not been contacted about a replacement tree or a refund, as far as I know.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Shipping inadequacy
September 12, 2024

Top of the tread broken off. It won't grow properly. It's clear that the break occurred in shipping.

Date of experience: September 2, 2024
Albania
1 review
0 helpful votes
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Thuja Green Giants
September 12, 2024

The first batch died. They were nice enough to send me all replacements. My trees are thriving now!

Date of experience: September 2, 2024
Connecticut
1 review
0 helpful votes
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These trees were poor quality and slammed in a box without regard for the fact the they are living plants.

Date of experience: September 2, 2024
Connecticut
1 review
0 helpful votes
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Update on arborvitae
September 12, 2024

I wish you had sent better speciums...the one you sent as a replacment was top notch the rest in the original order are not looking all that well.

Date of experience: September 2, 2024
New Jersey
1 review
0 helpful votes
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Fed ex delivered this product to a house and took a picture said it was delivered, no idea where. Wasn't my adddress, can't get issue resolved fed ex doesn't care and neither does this site

Date of experience: September 2, 2024
Idaho
1 review
0 helpful votes
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Great customer service
September 12, 2024

Awesome customer experience... great plants and people to help through the process. Definitely coming back in the future... already have!

Date of experience: September 2, 2024
Wisconsin
1 review
0 helpful votes
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Great Service
September 12, 2024

The tree I ordered was delivered in a beat up box by FEDEX, I called and Fast Growing Trees replaced the tree free of charge. Excellent customer service.

Date of experience: September 2, 2024
Utah
2 reviews
0 helpful votes
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Love my Fast Growing Tree
September 12, 2024

I needed an umbrella type tree and heard about FastGrowing Trees and checked out what they had to offer. Very easy to search the varieties and showed what trees were good for my zone. Purchase was easy. Reasonably priced. Delivered with great care. I've had my tree for a month now and it is doing great! Love my tree!

Date of experience: September 2, 2024
Illinois
1 review
0 helpful votes
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I've been looking for a reasonably priced Redpointe Maple with no success. I already have a mature Redpointe from a local nursery that I paid more than I can afford right now. Every time I searched for this tree they were out of my price range... until now. The nice-sized tree arrived within 4-5 few days of ordering and in fantastic shape. So very pleased that I might be ordering another one soon!

Date of experience: September 2, 2024
Missouri
1 review
0 helpful votes
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I needed to do better planning...
September 12, 2024

New property, greatly in need of trees on the 6 acres, but I bought my plants before we had the capability of digging decent holes and setting up reliable watering. I KNEW better - just overly eager. One tree is dead, two others are struggling. We hope to put them in the ground this week, and I'll keep my fingers crossed that they'll make it. Still love your offerings and hope to buy again and have better success.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Avocado tree
September 12, 2024
Updated review

I had an issue with my order and Fast growing trees replaced my tree immediately. Great customer service

Date of experience: September 2, 2024

Easy ordering
April 23, 2024
Previous review

Easy ordering

Date of experience: April 13, 2024
Illinois
1 review
0 helpful votes
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Fast Delivery
September 12, 2024

I have used fast growing trees a couple of times. The deliveries have been quite fast. The first tree (lime) came looking BEAUTIFUL and is doing amazing! My LSU on the other hand looked pretty sad and almost half of the leaves have little rust colored spots on them. I am hoping this will not be an issue and kill my tree. Time will tell

Date of experience: September 2, 2024
Tennessee
1 review
0 helpful votes
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August 2024
September 12, 2024

Boxes were severely damaged. One box had two plants in it and the box was bent almost in half and one plant was upside down with the plant out of its pot.

The plants were much smaller than I expected. None were more than 9 inches tall.
$183 waste of money. I will use local nurseries in the future.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Trees were stressed
September 12, 2024
Updated review

I have had very good luck with FGT in the past. The two Italian Prune trees I recently ordered arrived in rough shape. Of course, I expect a great deal of the cause is shipping. The box was clearly marked lay flat, but it most definitely had been stood up, dirt all over the inside of box and the trees had broken limbs and the leaves were lacy. I trimmed them up and planted the next day. So far they are looking ok. The Bay leaf tree was received in pristine order.

Date of experience: September 2, 2024

ONLY SITE I COULD FIND MANGO TREE FOR SALE
January 1, 2024
Previous review

ONLY SITE I COULD FIND MANGO TREE FOR SALE

Date of experience: January 1, 2024
Maine
1 review
0 helpful votes
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Flying fig
September 12, 2024

Excellent product. Prompt arrival after order. Very clear care and planting directions.

Date of experience: September 2, 2024