FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,275 reviews

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Ohio
1 review
0 helpful votes
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Kumquat tree
October 11, 2024

Ordered a kimquat tree. Recieved my order on time and in great condition. Very satisfied. Looking forward to doing more business.

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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Great product
October 11, 2024

I bought several varieties of trees. The service was wonderful, trees came beautifully packed and have done well. There was an issue with the delivery as the items were packed at the bottom of the truck so the boxes were smashed. One was really bad and had to be severely pruned. They have recovered but one is much smaller than I am sure it could have been. Still give them 5 stars. They did not pack the truck

Date of experience: October 1, 2024
South Carolina
1 review
0 helpful votes
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New shrubs
October 11, 2024

Came in on time and were in very good condition. The boxwoods are in large planter and growing slowly. That's what boxwoods do. The Nandina is planted replacing one that got 🔥 in the summer.

Date of experience: October 1, 2024
Minnesota
1 review
0 helpful votes
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Happy
October 11, 2024

Everything went smoothly and the tree was a nice size and arrived ok. Planted it and looks great

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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Very supportive
October 11, 2024

I have bought many plants over the last few years. Any problems that have happened, customer service has addressed very well. You can find unusual plants you probably won't find locally.

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
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.leaf burn or disease
October 11, 2024

The two Japanese Red Maples both arrived on time but both had leaf burn or some kind of disease. It only gotten wose after planting. Additionally i ordered 3 planting kits (also bought a dogwood) and each kit was missing the fertilizer. After I complained, the missing items arrived weeks later and after i planted the trees. The very small plastic stakes included in the planting package are useless to provide adequate support of a newly planted tree.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Great experience!
October 11, 2024

Trees arrived healthy, well packaged, and in a very timely manner!

Date of experience: October 1, 2024
West Virginia
1 review
0 helpful votes
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Problem with shipping
October 11, 2024

A tree was damaged in shipment. I contacted FastGrowing Trees customer support and detailed what happened. I received a replacement within 5 days. Nice to deal with a company that values its reputation and keeps its word.

Date of experience: October 1, 2024
Nebraska
1 review
0 helpful votes
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Very satisfied and very surprised
October 11, 2024

People are very surprised that I got a tree.ON LINE. I get everything else on line but a tree? My tree is doing very good and is putting on new leaves. It came in a box that was packed very good. I could find no damage on the tree, I'm looking forward to enjoying my Red Bud for vears..

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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Shipment
October 11, 2024
Updated review

Everything came in perfect shape and is alive and well in the garden

Date of experience: October 1, 2024

All plants delivered in great shape
August 27, 2024
Previous review

All plants delivered in great shape.
Little wilted just need a drink of water

Date of experience: August 17, 2024
North Carolina
1 review
0 helpful votes
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Excellent Chat customer service
October 11, 2024

Order got delayed in shipping. The shipping company was unresponsive. Kept saying for days order was on truck out for delivery to you. Contacted FGT chat customer service and they were professional, courteous, and quickly responded by getting me a new order shipped to me at no additional cost.

Date of experience: October 1, 2024
Virginia
1 review
0 helpful votes
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Didn't fare well after the summer
October 11, 2024

When I planted 15 hydrangeas in the spring they were very nice and looked great. I had them planted by a landscaper so I know they were put in right. I kept them watered all summer but now they are very poor looking and I fear they may not make it through the winter. I pu a lot of money into this project and I fear they may not make it.

Date of experience: October 1, 2024
Kentucky
1 review
0 helpful votes
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I've purchased lots of plants from Fast Growing Trees.
Very happy with their customer service too.

Date of experience: October 1, 2024
Texas
2 reviews
0 helpful votes
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Will buy again
October 11, 2024

The trees arrived quickly. They were high quality saplings.

Date of experience: October 1, 2024
New York
2 reviews
0 helpful votes
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Nice trees
October 11, 2024

Better than expected. Creative packing allowed actual trees to arrive unharmed. Was surprised. Nice trees in good shape.

Date of experience: October 1, 2024
New York
2 reviews
0 helpful votes
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My Experience with Fast Growing Trees
October 11, 2024

The trees arrived in frail condition and packed tightly in a box that was too small. The coral red maple was not at all coral red. It was brown

To their credit Fast Growing Trees tried to rectify the situation by giving me a discount on the trees that were delivered in bad condition

Over the coming year we will see if these trees recover. We have followed all instructions while planting these trees.

Date of experience: October 1, 2024
Washington
1 review
0 helpful votes
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Arrived battered
October 11, 2024

The trees were quite worse for wear when they arrived but April assured me that they would rally. To date, all but one are hanging in.

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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1st and last tree order!
October 11, 2024

Skeptical of ordering a tree online. I usually visit my local (much better nursery)! Was feeling adventurous. Ordered an avocado tree. Leaves were all chewed up from insects more than 60%! Sent my grief to customer service, and instead of someone contacting me regarding the matter, you send me a survey to do. And here we are…….

Date of experience: October 1, 2024
Maine
1 review
0 helpful votes
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Size matters
October 11, 2024

I ordered 7 gal. Trees that should be 4-5 feet high. The trees I received were 3-4 feet, weak, and needed scaffolding. They compensated me by sending two more trees and reimbursing me $130, which I appreciated. Be careful, the trees are healthy, but much smaller than what you would find in a local nursery.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Quick responses with excellent information regarding how to plant, desired soil conditions, and spacing!

Packaging requires attention to improve.

Date of experience: October 1, 2024