Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything I've ordered arrives on time and carefully packaged. The plants are always healthy. I ordered and planted 32 shrubs last fall. Also 2 Elbert's peach trees and a Fuji Apple tree. Can't wait to see how they do this spring. Hope all thrived through the winter and do well as spring comes on
Have ordered many plants from you. Have been satisfied with orders so far.
Placed a large order last spring - trees look amazing, didn't lose any. Ordered 2 Holly trees this year and they arrived healthy, on-time and are already thriving. Ordered ornamental grasses now to add a boarder to our 3 acres.
I've been impressed so far. I just ask if I can get Fuji apples in my trees I really would appreciate it. They are my favorite please.
The products are great. There only issue I have is why at checkout is the about higher then expected? Even with taxes applied. Even with the sale and discounts, something isn't adding up to what I got.
All previous trees arrived and we're healthy a couple years ago, all are still alive and doing well, growing fast and healthy besides the 5 in 1 apple tree has been stagnant, which is sad because I was very excited about it.
One tree did not do well. Fast growing trees is replacing that tree. The weeping cherry tree is beautiful. I ordered a second one.
Customer service was responsive within 24 hours.
I am extremely happy with my prior trees purchase. The items were well packed, fit the description provided at purchase and arrived healthy with no damage to the trees. They were doing well after being planted and growing nicely until the darn deer decided to use them as their own personal buffet. But, that was my bad and, obviously, had nothing to do with the company. I am back buying more trees and will fence them off this time to keep the deer out. I highly recommend this company.
I got trees from here years ago that are very happy and healthy still. Fell for another company due to price couple years back, all 8 of their trees died, sent me 8 more, all died again and didn't hear from them again after that to be compensated... very upsetting. So back to the ones I TRUST and had positive experience with!
I have purchased trees and shrubs many times from this company and have been happy with the quality. Most times these trees arrived in good condition. The times they did not was because they use FedEx for delivery and they are careless with the packages they handled.
I have bought plants multiple times haven't had any issues I'm waiting at the moment for a dragon fruit plant hopefully on its way soon
I ordered 2 columnar apple trees, they arrived well packed, blooming and ready to plant. I have not recieved my blue berry bushes yet, but Im quite confident that they will be of the same quality. I just placed another order and look forward to adding more fruit trees to my garden.
Easy, great info on each plant, available sizes and price points, great sales too.
I'm concerned how easy would it be for a stranger to order using my card that you displayed when I checked out
Plants are shipped when mature. Fast Growing Trees has a much better variety to choose from
Excellent variety and I appreciate the info about growing zones so I avoid purchasing plants not suited for my area
My experiences with your company has been a good one, otherwise I would not have gone to your website.
I planted several hydrangeas last year and all have made it to this year but one. I am replacing it with the rhododendrons in this order and am purchasing the 2 year protection this time since I cannot recall exactly the date of my previous purchase
Was skeptical at first about the guarantee but after 3 yrs of using this co. I finally had a couple trees not survive. Called within the time frame of the warranty and they replaced them. Great co. I love their trees
Plants arrive in great shape, beautiful and fast. I've never experienced a problem with my fruit trees so far and we had an unusual hard winter here in Florida.
2 trees were packed facing each other. There was an issue with how 2 trees were packed in the same box, and one was severely damaged.
Their replacement policy is outstanding if you experience a legitimate problem and file a claim for any of your purchases.
Has exactly what I need and fairly priced.
Selection unparalleled. Delivery as promised. AI chat bot actually helpful. Telephone reps knew their stuff. 100% success with everything I've received from Fast Growing Trees.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

