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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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My review is not going to change. You shouldn't even get 1 star. If you really need to know why, go back into my history and review. And maybe stop deleting my negative reviews from your website. I'm tired of writing reviews so stop asking.
Simply not the best plants upon arrival... replacement plants no difference...
This is My first time ordering from your company and I was not disappointed.
I order tree from them every year spend about $500 on average When there is a problem with a tree they take weeks to get back to you by then the tree is dead and they don't replace it
In a project to redo my backyard I bought 6 Taylor Junipers for privacy / sun break. The trees arrived in good condition, and I look forward to installing in the new planters I'm working on. I later realized I would need more trees to fill out the landscape and unfortunately, they didn't have any the same size and the next size up $$$. So, I will have to keep looking.
I got 12 hedges last year to start a border around our pet cemetery. They are head high now and looking good. I ordered 14 more this year while working for the army down at fort Bragg so I called and scheduled delivery to make sure they didn't arrive until I got home. That worked out smooth. I got the hedges after I returned, got them all planted and they are all looking swell.
When I received the 2 pineberry plants they were in very bad shape... yellow and black spots over nost of the leaves... at least 1/3 of the leaves dead and brown. I emailed and they said it will get better but after 2 weeks they look worse. Hope the guarantee process is easy
I ordered 2 knock out rose trees. They arrived on time, in great condition and with very thorough instructions. I planted them and my roses are blooming beautifully. I'm get so many compliments from neighbors. I am in love and will absolutely order more from this site in future.
Very pleased with customer svc, ordered a Granny Smith apple tree. Once I rcvd it, I noticed that on the tree tag it was a Gala not a Granny Smith. I emailed customer svc along with a pic of tree/label and they sent me a Granny Smith free of charge and said I could donate or keep the Gala.
Although I've not placed an order from FGT, I have used the site for knowledge. I was planning on making a large order, however, after reading reviews from people who have ordered, not sure now if i'm interested. Appears most complain about your Customer Service and warranties or guarantees on the products.
SCAMMED! Paid for a gallon pot of lavender and received a gallon of dirt with a small sprig of lavender inside. Customer service tells me they cannot guarantee size of plant. WILL NOT buy there again!
This was the 2nd time in less than 60 days that I purchased plants and they sent me a sub-par plant. The first time, the lavender plant was out of stock so issued store credit. I waited a month for the lavender plant to come back in stock, purchased 8 plants, received 7 that looked great and 1 that was horrible and should never have left their warehouse. Again, the plants are now out of stock so I asked for a refund and instead of putting my refund on my credit card, they refunded my store credit. With my experience with this company at this rate I will never get to actually use the store credit because they will always send me bad plants, not be able to correct the problem and refund to store credit. I'll just shop somewhere else. It's not worth the hassle to deal with terrible customer service.
Ordered 18 - 5 gallon baby blue spruce trees. Suppose to be 30-36" Got 16 Baby blue trees in burlap delivered in 4 different shipments.? Any where from 14" to 19".? Called and asked for my other 2 trees, which they sent, the other 2 trees arrived in 5 gallon buckets. Which are 27"? Did I even get the right first 16 trees? That are 14-19" I don't think so, more like 1 gallon in burlap! Let alone the boxes they were shipped in, looked like they had been thru a war zone! Not a happy camper here!
Received 3 spring snow crabapple trees in 3 boxes in good condition.
Each tree had one broken branch, but don't believe will hurt anything.
I planted all 3 within 2 hours, and are everything I hoped for.
Great price and shipping went smooth. The trees have turned brown in some areas with frequent watering. Will have to see if the trees grow, if they do 5 star experience
I purchased 5 trees from here in April so they could be planted in the spring. The trees were on the high end of the price scale so I got on the live chat. I was assured that these trees would be able to grow and produce fruit rather quickly (3-5 years) and that's why so pricey. When I opened the boxes, both of the apple trees did not have leaves and all three of the Bartlett pear trees had leaves the were black around the edges. Again I was in contact with live chat to work on a remedy for the trees. I have been able to get three out of the five trees to thrive and leaf out. For the price of these trees, I would not expect to be working this hard at keeping them alive. I live on a farm and know that growing plants and trees is difficult work, but I was given substandard trees to work with
(Plant). I bought other fruit trees for a third of your price, and they are doing great. Not a good investment.
My palm trees look fantastic! But I was concerned about my wisteria tree. It took awhile, but now it looks great!
I ordered trees in February to show up in early April. They didn't arrive until June and it's too hat and dry to plant them now. I'll have to keep them alive in pots until fall or next spring. Trees were kind of beat up on arrival but I'll nurse them and see what happens.
My apricot tree arrived, seemingly fine. I followed the instructions and planted it within a few days, with the burlap bag it came with around the roots. I planted it with a high-nitrogen fertilizer, watered, etc. it did not grow, the leaves dried and fell off, and this week the branches snapped, confirming it is dead.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

