FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,393 reviews

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Virginia
1 review
0 helpful votes
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No growth over time
August 11, 2025

I have had tree for some time now. Planted as instructed and watered as well. I have seen no growth since the day it arrived. Would like a full refund. The name says fast growing and I have no growing.

Date of experience: August 1, 2025
Illinois
1 review
0 helpful votes
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Missing plants, no help
August 11, 2025

I ordered several plants at the beginning of summer and one of my citronella plants never arrived (I ordered two). I sent multiple emails and was repeatedly told that I needed to wait until "all shipments in the order were delivered". After I received every plant other than the missing citronella, I sent another email and was told the same. So I waited about 3 weeks and tried again (because nothing else came). They said that they needed photos of the plants, as well as photos of the inside and outside of the box that they arrived in. Considering it was about a month since they originally arrived, I already had the plants planted around my yard and the boxes had been thrown away. So I just ultimately had to forfeit that plant. Unfortunately the only citronella I did received arrived in bad shape and had already died.

Date of experience: August 1, 2025
Iowa
1 review
0 helpful votes
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We ordered 6 trees, 4 were shipped in their own boxes, no damage. 2 were shipped together and they both were broken when arrived. The box was not sturdy enough to carry the weight of the trees. The crazy steps that you have to go through to report the damage is well crazy. You have to fill out a specific form, which the information for damage is not easily found on the website, you are only allowed 3 pictures and they are very specific requests. When you have 2 trees that are damaged, you can't add the pictures for both of the trees and the box.

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Happy with my tree!
August 11, 2025

The olive tree I ordered came perfectly packaged and in great shape. In only a few months it has acclimated to my house and is already growing!

Date of experience: August 1, 2025
Maine
1 review
0 helpful votes
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Do not order from Fast Growing Trees
August 11, 2025

These plants are small and way overpriced. 2-3 times what you'll pay (for better plants) at a local nursery. 3-4 times what you'll pay vs. a Lowe's/Home Depot

Date of experience: May 22, 2025
Delaware
1 review
0 helpful votes
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Worst customer service
August 11, 2025

Fed ex destroyed my plants. I must have talked to 5 or 6 customer service people none of which I could clearly understand. I was lied to, they tole me whatever they needed to to get me off of the phone. It wasn't until it was escalated did anyone do anything about the problem I had. I wouldn't treat my worst customers like how I was treated. I'll never use your company again.

Date of experience: August 1, 2025
Nebraska
1 review
0 helpful votes
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Twigs and Dead Plants
August 11, 2025

I ordered Magnolias, hydrangeas, a weeping willow, and Thuja Green Giants. The hydrangeas were dead on arrival. The magnolias are less than a half inch in diameter and not healthy looking. The weeping willow is tall but also maybe 3/4 of an inch in diameter. The Thuja Green Giants were fine. They were the only ones that met my expectations. Delivery also took 2-3 months.

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Trees Died
August 11, 2025

The trees arrived quickly. Planted them in a decent area with decent soil and the right amount of sun / shade. Watered every day. In the end they died.

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Trees arrived dead
August 11, 2025

Trees arrived dead. Could not plant them due to HOA regulations. Reached out to customer support; Fast growing Trees takes no responsibility in the condition of the Trees. $200 lesson learned and I will never purchase from FGT again.

Date of experience: August 1, 2025
Utah
1 review
0 helpful votes
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Almost dead order, leaves falling off, terrible packaging

Date of experience: August 1, 2025
Maryland
1 review
0 helpful votes
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We purchased two avocado trees and they looked great right out of the box. Clearly there was a lot of time spent packaging the trees that looked great and were very well protected in the box. We've had them for 2 months and they are thriving.

Date of experience: June 9, 2025
North Carolina
1 review
0 helpful votes
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Great products
August 11, 2025

I turned to fast growing trees because I wanted items not locally being sold. Rosemary plants seem to have disappeared from local places. Also the fig I bought was very healthy. I did buy a camellia sinensis previously that almost died but it was purchased later in the growing season and wasn't quite cold hardy and should have wrapped it in some burlap to keep the cold wind from damaging it. It's recovered this season however and doing better.

Date of experience: August 1, 2025
Kentucky
1 review
0 helpful votes
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Two out of three plants have died
August 11, 2025

It's probably very hard to ship plants. The two out of the three I bought did not make it. Customer service has encouraged that I wait a little bit longer to see if it will be OK. It definitely is not going to make it.

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Love this company
August 11, 2025

I have purchased a couple trees/bushes from this company. My lemon bush produced fruit the second year and we're getting even more lemons this year. I'm looking forward to getting some blueberries next year. I will definitely purchase more trees from this company in the future

Date of experience: August 1, 2025
Virginia
1 review
0 helpful votes
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Wonderful product
August 11, 2025

Trees arrived looking very healthy. Would definitely buy from them again.

Date of experience: August 1, 2025
Georgia
1 review
0 helpful votes
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I have ordered several times and the trees are always delivered it great shape and delivered quickly! If you need trees and don't want to leave your house, this is a great service to use!

Date of experience: August 1, 2025
Virginia
1 review
0 helpful votes
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Not great
August 11, 2025

Plants were smaller than expected. Visiting your local nursery man will undoubtedly be a more satisfying experience.

Date of experience: August 1, 2025
North Carolina
1 review
0 helpful votes
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The primary goal and the follow-up.
August 11, 2025

I ordered 2 peach trees last season and was delighted by the experience. Unfortunately, one of the peachies didn't take. Fast Growing Trees stood by their guarantee and sent us another peach tree within a couple days!

Date of experience: August 1, 2025
Michigan
1 review
0 helpful votes
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Quality trees
August 11, 2025

Trees that I have purchased are in great shape, packaged well, (even if the box is destroyed by the shipping partner during transport). I follow the planting directions and all have rebounded and grown substantially.

Date of experience: August 1, 2025
New Jersey
1 review
0 helpful votes
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Ordered 3 trees and two bushes now months later still have not received the bushes. Nothing on site said my bushes would be delayed. No email saying anything had to email customer support to find out they were backordered.

Date of experience: May 22, 2025