FastGrowingTrees.comReviews 30,221

We ordered 6 trees, 4 were shipped in their own boxes, no damage. 2 were shipped together and they both were broken when arrived. The box was not sturdy enough to carry the weight of the trees. The crazy steps that you have to go through to report the damage is well crazy. You have to fill out a specific form, which the information for damage is not easily found on the website, you are only allowed 3 pictures and they are very specific requests. When you have 2 trees that are damaged, you can't add the pictures for both of the trees and the box.

These plants are small and way overpriced. 2-3 times what you'll pay (for better plants) at a local nursery. 3-4 times what you'll pay vs. a Lowe's/Home Depot

Fed ex destroyed my plants. I must have talked to 5 or 6 customer service people none of which I could clearly understand. I was lied to, they tole me whatever they needed to to get me off of the phone. It wasn't until it was escalated did anyone do anything about the problem I had. I wouldn't treat my worst customers like how I was treated. I'll never use your company again.

I ordered Magnolias, hydrangeas, a weeping willow, and Thuja Green Giants. The hydrangeas were dead on arrival. The magnolias are less than a half inch in diameter and not healthy looking. The weeping willow is tall but also maybe 3/4 of an inch in diameter. The Thuja Green Giants were fine. They were the only ones that met my expectations. Delivery also took 2-3 months.

The trees arrived quickly. Planted them in a decent area with decent soil and the right amount of sun / shade. Watered every day. In the end they died.

Trees arrived dead. Could not plant them due to HOA regulations. Reached out to customer support; Fast growing Trees takes no responsibility in the condition of the Trees. $200 lesson learned and I will never purchase from FGT again.

Almost dead order, leaves falling off, terrible packaging

We purchased two avocado trees and they looked great right out of the box. Clearly there was a lot of time spent packaging the trees that looked great and were very well protected in the box. We've had them for 2 months and they are thriving.

I turned to fast growing trees because I wanted items not locally being sold. Rosemary plants seem to have disappeared from local places. Also the fig I bought was very healthy. I did buy a camellia sinensis previously that almost died but it was purchased later in the growing season and wasn't quite cold hardy and should have wrapped it in some burlap to keep the cold wind from damaging it. It's recovered this season however and doing better.

It's probably very hard to ship plants. The two out of the three I bought did not make it. Customer service has encouraged that I wait a little bit longer to see if it will be OK. It definitely is not going to make it.

I have purchased a couple trees/bushes from this company. My lemon bush produced fruit the second year and we're getting even more lemons this year. I'm looking forward to getting some blueberries next year. I will definitely purchase more trees from this company in the future

I have ordered several times and the trees are always delivered it great shape and delivered quickly! If you need trees and don't want to leave your house, this is a great service to use!

I ordered 2 peach trees last season and was delighted by the experience. Unfortunately, one of the peachies didn't take. Fast Growing Trees stood by their guarantee and sent us another peach tree within a couple days!

Trees that I have purchased are in great shape, packaged well, (even if the box is destroyed by the shipping partner during transport). I follow the planting directions and all have rebounded and grown substantially.

Ordered 3 trees and two bushes now months later still have not received the bushes. Nothing on site said my bushes would be delayed. No email saying anything had to email customer support to find out they were backordered.

Since you asked: I purchased trees at full price, and literally two days later, before I even received or delivered them, they were significantly discounted. I reached out to ask if they'd honor the new price. Most companies would, but they didn't. Needless to say, the trees were planted and cared for but haven't grown. I know there's a guarantee, but at this point it doesn't feel worth pursuing. It feels a bit scummy to re-engage just to chase a discount or a make-good when they had the opportunity to do the right thing from the start. It's clear they want my business, but the experience left a bad taste.

Ordered meters lemon tree. Very nicely wrapped and secure. Looks extremely healthy. The only pet peeve I have is they forgot to put it in a pot. The soil and root was tied in a plastic bag without the pot.