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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Trees were broken in shipping. Customer is sending replacement but have received. Risky ordering. Sometime good sometimes bad.
Great deals, easy website logistics.
Customer service good. Not sure why im responsible for the shipping cost.
I purchased 10 trees, one died after 4 months. They were quick to assist and replaced the bad tree
Ordered 80 Thuja Green Giant trees 🌲.
All arrived in good shape but ended up having some not take hold and grow. Fast Growing Trees are standing behind their Alive and Thrive warranty and replacing them. Will definitely use Fast Growing Trees for all my tree needs. Thanks
The delivery window was not accurate so when it was clear I would not recieve my tree in time I canceled. 3 stars because I was able to get a full refund relatively easily so that points to decent customer service, but I can't speak to the tree quality itself. I do wish the delivery window had been accurate because I really wanted a kumquat tree for my wedding ceremony and had to settle for a fig tree from lowes. I would attempt to order from them again in the future when I don't have a time strain. The prices were very good.
I received two bushes as a gift but they were lost in transit and by the time they arrived they were dead. They said they'd send me two more but they were on back order for 3 months finally I had to order something else.
Good quality trees and fantastic customer service! Replacement went seamlessly when there was an issue.
I have been ordering from this company with many years. Lo e everything I receive! Never had a problem.
My to-go place for tropical fruit trees! Prompt shipments. Great customer service. I am a repeated customer. I recommend FastGrowingTrees
Every time I order a tree, the are quick to help with any kind of planting or health related questions. I have lost a couple and have never had a problem redeeming the warranty. Its never fun spending bookoos of money on a cherished tree and then something happens. I appreciate this company!
I ordered 2 plum bushes in June. By August I still had not received my bushes. I am so disappointed because the reviews had me all excited about getting excellent trees. All I kept getting was excuses as to why I had not received my order.
Ordered trees that were turning brown & dying within 30 days of purchasing. I reached out to customer service for guidance and they replaced the trees and provided very imformative information of handling the issue.
Had a broken peach tree, they replaced it no questions asked! They also replaced it with a larger tree.
Our Smokebushes arrived as promised and in great condition. They are doing well and look perfect where we planted them. Can't wait to watch them grow.
Advertised as vibrant and healthy 4-5 foot tree that yield crop the first season. What I received was a small tree with literally 3 leaves that died within weeks.
I had concerns that my dogwood looked pretty ragged when it arrived. The person to whom I spoke assured me that if it still looks like it might not 'make it' by next spring that I could do something then. I asked for watering and fertilizing directions, and she was very precise. I'm babying it now, with hopes that it will look great by next April.
Trees arrived quickly, were planted immediately and are looking healthy!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

