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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Bought two lemon trees. Even with proper care, both died within a month. Claimed my "warranty" trees but had to pay $30 for shipping. One of the "warranty" trees arrived dead and without any leaves which were loose in the box. The other "warranty" tree died within a month even with proper care and watering. My request for replacement trees was answered with "Sure, give us another $30 for shipping."
Ergo the title of this report.
Great experience with the thujas last time. They were 1 to 2 ft and planted about 8 yrs ago or so. Now they are 30 ft approximately and healthy
I had ordered two avocado trees and two citrus trees. Both times the trees were packed two in the same box stuffed on top of each other and arrived damaged. The same happened with my lavender bush orders. It is very hard to imagine this was done without noticing. Who in the world packs a tree upside down ontop of another tree, then seals the box and ships. I will only order one at a time in order to spare your trees and plants. Please, train your packing department better.
The packaging for shipping two Plants was inadequate and the shipper really damaged the box and plants. Fast Growing Trees did send a replacement for the most damaged plant, but the other plant
Appears to not be doing well. The replacement plant is very nice. What I had hoped to be buying.
They are a for sure trees with a guarantee! Fast delivery and healthy!
Some of my trees showed up with only one leaf on them and they were very dry. They are struggling very hard. I'm not sure if they're alive.
A shipping error on your part for which you did not assume responsibility, You recall the date -I dont
Tried to order a 4-5 ft red haven at $99 but at checkout it went up to $142. I was told on a chat that this increase was due to availability and that, basically, the listed discounts don't apply. Not happy about that.
Every product I have purchased has been of good quality and received in a timely manner!
I ordered 3 Carolina jasmine bushes and they have taken off and look beautiful along my fence
I was surprised to receive such a mature sapling... This tree had presence in our garden as soon as it was planted.
Great company and I have purchased many trees from fast growing trees and this is the first tree I have had issues with. They replaced the tree as they had warrantied but had to pay shipping again.
Always good trees. This company stands behind their products.
I really was hesitant to order plants online, but have been pleasantly surprised. My cost is less than purchasing at local nurseries. The quality and health of the plants are wonderful.
Over all the plants have been good. Only one came in dead because of the hot weather in Texas
I'm having trouble with the smaller bags cracking at the filling cap.
Fast, good products, a large selection and website is easy to use
I need to have these in my hands by September 16-20! If they don't ship on time, no one will be there to plant them!
On the rare occasion of an issue with the plant they address immediately with 100% satisfaction.
Have made 3 orders now. Very happy with speed and quality. One order was damaged in shipping and promptly replaced after contacting cutomer service
Some of the plants were skecheyat first but with a little babying they snapped out of it and were fine.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

