FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,308 reviews

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New York
1 review
0 helpful votes
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Love my lemon tree!
May 4, 2018

Tree arrived in great condition. I have it for three weeks and it has flowers and lemons growing. Great quality!

Date of experience: May 1, 2018
Hawaii
2 reviews
0 helpful votes
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Cheaper than the local nursery
May 4, 2018

Fast shipping, quality trees. Glad I did some shopping around before walking into my local nursery and getting hit over the head. Get the root blaster it makes a difference in my opinion.

Date of experience: May 1, 2018
Texas
1 review
1 helpful vote
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Sad trees
May 4, 2018

I was disappointed with the gardenis bushes. They were dropping leaves and if they weren't falling off, they were yellow. Won't order from here again.

Date of experience: May 1, 2018
Florida
1 review
0 helpful votes
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Great Experience
May 4, 2018

I received my tree in 2 days and got it in the ground immediately, didn't loose one leaf. It is now growing very fast, just like the name of he website. I would definitely purchase from them again.

Date of experience: May 1, 2018
Florida
1 review
0 helpful votes
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Pleasantly surprised
May 4, 2018

Never knew you could order plants online let alone trees. We live next to a tree farm but decided to try our luck with this site. Boy were we pleasantly surprised! Not only was the price better then the tree farms but weve never received a product in the mail quicker than we did with the tree we purchased and its flourishing quite beautifully! Cant wait to order more.

Date of experience: May 1, 2018
North Carolina
2 reviews
0 helpful votes
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Hybrid leyland cypress
May 4, 2018

Trees arrived well packaged and fresh. All planted as directed. One died within 2 weeks. Called company and they sent another. Very good customer service. Did find this company is very expensive over local nurseries.

Date of experience: May 1, 2018
Georgia
1 review
1 helpful vote
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Plants state of health
May 4, 2018

The plants arrived in a miserable state. They were for this price a lot smaller than expected, very sparse, so we could not present in the foyer of our offices and had to buy replacement. We felt cheated

Date of experience: May 1, 2018
Minnesota
1 review
1 helpful vote
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Half my order was dead
May 4, 2018

Ordered two rainbow gum trees one had wilted and died during the shipping process leaving me about 60 bucks in the hole

Date of experience: May 1, 2018
Colorado
1 review
1 helpful vote
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Two out of three plants are alive. So I guess Im satisfied with my purchase. I followed the directions to grow the plants, however one of them died within the first week. It appear it was on its way there upon arrival.

Date of experience: May 1, 2018
Texas
1 review
0 helpful votes
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New tree, new beginning!
May 4, 2018

Everything arrived oon time. My tree is budding leaves! Very happy with purchase. Would absolutely recommend and make future purchase from here again.

Date of experience: May 1, 2018
Georgia
1 review
0 helpful votes
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Never Again
May 4, 2018

Purchased 3 Crapes, planted on or about 5 days later (March 26 in the Wilmington, NC area), the Tonto and Tuscarora survived, the Natchez died. Scratched the bark, as told, wound looked grey, sent pictures, never heard a reply from Fast Grow, had to call. Was told to wait till end of May, by then will have broken dormancy. Their advise was laughable. I could tell from phone conversation, they had no intention to replace. Wont purchase another plant from Fast Grow ever again.

Date of experience: May 1, 2018
Nevada
1 review
0 helpful votes
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Tree not growing!
May 4, 2018

Planned the tree with all the soil & rocket roots its ben almost a month and nothing tree not growing

Date of experience: May 1, 2018
Texas
1 review
0 helpful votes
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Bothersome.
May 4, 2018

I got to many emails and my tree is already dead and now I'm told how long my review has to be. See Bothersome.

Date of experience: May 1, 2018
Washington
1 review
0 helpful votes
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Tree is not responding
May 4, 2018

Received an order early in April. The Crepe Myrtle is doing well. The Chinese Pastache tree has not done anthing. No greening, no bud development. An inquiry resulted in a response to wait another month. Having worked with hibernating plants before, my opinion is the tree is dead. It does not look like the company is in any hurry to help.

Date of experience: May 1, 2018
Washington
1 review
0 helpful votes
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Poor experience
May 4, 2018

I recently ordered four apple trees for my elderly mother as a birthday gift. I intended to plant the trees in her yards so she could enjoy seeing the abundant wildlife in the area. Three of the four trees arrived in very good condition, however the forth (a pink lady) arrived in poor shape. Since planting, the three healthy trees have flourished while the forth appears dead.

Date of experience: May 1, 2018
California
1 review
0 helpful votes
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I got a 2 year grape vine from them. It came very thin. You can tell it is in its first year but when i emailed customer service, this is the reply I got: "We don't normally guarantee the height on gallon plants only the root stock. I hope it will grow well and thrive for you." Basically they don't stand behind their product when it is not up to standard.

Date of experience: April 29, 2018
Tennessee
3 reviews
0 helpful votes
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I ordered 2 pomegranate trees last year and they didn't make it through the winter. I called and they sent me out 2 new ones that were bigger than the ones I planted. I also have a key lime bush that I over wintered indoors. It did great and I picked about 12 little key limes this spring. I will order again for sure.

Date of experience: April 27, 2018
Oregon
1 review
0 helpful votes
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Fantastic!
April 29, 2018

A must buy for plant lovers! I ordered an avocado since no where local had them or could order them. Easy to find plants with tons of options!

Date of experience: April 26, 2018
Florida
1 review
0 helpful votes
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I purchased 6 trees/plants from Fast Growing Trees and unfortunately three of them suffered extreme shock from being shipped. I reached out to them within days of arrival that something may be wrong. They made a note of it since I got back to them within the 5 day guarantee period and said to keep an eye on them and let them know if they made a turn for the worst. About 4 weeks later I called their customer service and spoke with a very pleasant girl named Wonyae who helped me check on the plants to see if they were in fact dead and sent me replacement plants or store credit for the ones that were. This is how customer service is supposed to work. Thank you.

Date of experience: April 25, 2018
New York
1 review
0 helpful votes
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We have bought trees in the past and were very happy with them. We purchased and planted 4 trees this past fall and, unfortunately, none of them survived. Fast-Growing-Trees responded to our email within 1 day and has already shipped replacement trees. Very impressive customer service!

Date of experience: April 25, 2018