FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,630 reviews

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South Carolina
1 review
1 helpful vote
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Maple in South Carolina
May 4, 2018

The Japanese Maple came properly boxed and in great shape, ready for planting. Instructions also arrived for its best care. My only problem came when our local deer were also thrilled to see new vegetation. It now has a chicken wire fence around it, and new leaves have appeared. Just the branches haven't returned.

Date of experience: May 1, 2018
Maryland
1 review
0 helpful votes
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I'm changing my review
May 4, 2018

I had given a bad review after we received our trees. One tree had come damaged and one tree was nothing more than a stick with a couple of buds. We planted them about 4 months ago and I am so pleased with how they are doing. The poplar started to grow immediately. The willow and maple took some time and the maple was the stick. It is now so tall with big leaves - it looks incredible. The willow was the damaged tree and it is looking so good now too. All three are doing really well. Also, I was contacted by FGT after my poor review. They phoned and emailed to see what they could do to help. I am very impressed with the customer service. A great company!

Date of experience: May 1, 2018
Nebraska
1 review
0 helpful votes
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Love my new tree
May 4, 2018

Love FGTs! Always great customer support, bought several trees from them. Always packaged well and look very healthy. Shipping always is very quick. Highly recommend!

Date of experience: May 1, 2018
California
1 review
0 helpful votes
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Fast-Growing_Trees has an excellent website and the Thugas delivered to the west coast from the east coast in about a week. Everything was as expected.

Date of experience: May 1, 2018
Texas
1 review
0 helpful votes
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Healthy plants
May 4, 2018

I received my order in a timely matter and the Dynamite Crepe Myrtles where healthy and are growing fine. I was expecting taller plants but they had been trimmed back fairly severely for shipping. I suppose that is to be expected.

Date of experience: May 1, 2018
Texas
1 review
0 helpful votes
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Dissatisfied Customer
May 4, 2018

I ordered over $300.00 worth of citrus trees and one windmill palm. I live in eastern GA, so not too far for the plants to travel. The advertisement stated the Meyer Lemon trees would have blooms and possibly small fruit. It did say they would be pruned for travel. I got two $89.00 Meyer Lemons that had no blooms and had about one third yellowed leaves. They certainly looked nothing like the photos in the ad. I ordered the expensive couple of table spoons of fertilizer recommended for the citrus trees for each tree. I planted them in citrus planting soil, kept them at recommended temperatures and used full spectrum grow lights until it was warm enough to move them on to the deck. When the plants arrived I emailed the company about the condition of the plants. I got very little from them except to say that I should send photos of the plants with a measuring stick beside them to confirm they sent the correct size plants. The size of the plants was not the question. Part of my complaint consisted of the fact that I went to a local nursery a week after I received the plants and found the same size Meyer Lemon trees with blooms and one or two very small lemons $40.00 cheaper than I paid Fast Growing Trees. Six weeks after receiving the trees, the two lemon tress are still not thriving, they aren't dying, but have not put out new leaves, bloomed or anything. I have twelve citrus trees besides the ones I ordered, I am not new at raising citrus plants. I have lived in Miami, Spain, Mexico, South Texas and Santo Domingo, among other places where citrus trees grow. I have a good bit of experience with citrus trees, not an expert, but I have been doing this for a number of years. The wind mill palm is, also, not growing, just sitting. I ordered a calamondin orange tree that is doing well. The Key Lime tree is behaving the same as the lemons. A clementine is getting a few new leaves. I would not recommend buying anything from this company. They are expensive and do not have good products.

Date of experience: May 1, 2018
California
1 review
0 helpful votes
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Waste of time and money
May 4, 2018

Only dried out twigs arrived and 1 of 5 plants order survived. Will use my local nursery from now on.

Date of experience: May 1, 2018
New Jersey
1 review
0 helpful votes
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Green Giants
May 4, 2018

I was very happy with the packaging of my trees, I had 20 trees delivered at once and none of them were damaged. They are planted and doing great so far.

Date of experience: May 1, 2018
Virginia
1 review
0 helpful votes
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Perfect tree for an occasion.
May 4, 2018

We ordered an ornamental cherry for a tree planting and memorial service. The tree was perfect and easy to plant. It also arrived in plenty of time so we had no worries. Our phone contact was very nice and sympathetic.

Date of experience: May 1, 2018
Florida
1 review
0 helpful votes
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Perfect tree
May 4, 2018

The tree arrived in a timely manner and has started to really bud. Extremely happy with my October maple. I may buy another tree soon!

Date of experience: May 1, 2018
Florida
1 review
0 helpful votes
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Great service and wonderful product.
February 18, 2021

Very happy with my order and the service provided. Would definitely use them again. The representatives on the phone were helpful and nice.

Date of experience: May 1, 2018
Iowa
1 review
0 helpful votes
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Satisfied 1st time customer
May 4, 2018

This is the first time I purchase a tree on line, and truly relied on the reviews of this company. I purchased a rainbow tree and it was exactly as described and delivered on time. The tree is thriving and doing great. If ever in the market for another tree, I will be buying it from Fast-Growing-Tree!

Date of experience: May 1, 2018
Texas
1 review
0 helpful votes
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Positive Experience
May 4, 2018

I ordered two Japanese maples. They arrived early on the morning predicted. They were the size advertised. There was no breakage. The plants were healthy. After a few days to recover from the shock of transport and potting, both began to sprout new growth. After a month, they are thriving on our shady patio.

Date of experience: May 1, 2018
Georgia
1 review
0 helpful votes
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I bought 2 tea tree plants as gifts for my mother and sister in law. They arrived 4 days after I placed the order with instructions on how to care for them and the company also sent an email providing information on the plants needs. I purchased the 1 quart Camellia Sinensis and the 3 gallon Camellia Sinensis and they arrived in the same package. The quart sized was obviously younger and smaller (about a foot and a half from root to tip) and the 3 gallon was much more mature and larger (about 3.5-4 foot from root to tip). I was VERY satisfied with this company all round and would definitely recommend them!

Date of experience: May 1, 2018
Arkansas
1 review
0 helpful votes
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Great So Far
May 4, 2018

Our little evergreen trees arrived safely and timely - instructions that were provided for planting were excellent. So far our little trees are thriving and cant wait for them to get some growth.

Date of experience: May 1, 2018
Connecticut
1 review
0 helpful votes
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Disappointed
May 4, 2018

I ordered 3 items which did arrive quickly but just as fast as they arrived they also died. The strawberry plants all started to mold right after they were planted so I had to throw them out. The dwarf banana tree lost its leaves within 2 days of me receiving it and I haven't been able to revive it, it just kept turning brown. My clementine tree lost all of it leaves but I'm hoping that it'll turn around because I still have hope for it. It wasn't the experience that I was hoping for but you live and learn.

Date of experience: May 1, 2018
New Mexico
1 review
0 helpful votes
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Fast shipping!
May 4, 2018

He root ball had separated during shipping. I called and they sent me a second tree no questions asked, great customer service!

Date of experience: May 1, 2018
Michigan
1 review
0 helpful votes
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Not sure if I'll buy again. I'll see how these grow first to determine. They came in pretty scrawny for my liking. And I paid a decent price for what I received as well.

Date of experience: May 1, 2018
New York
2 reviews
0 helpful votes
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Tree looked great!
May 4, 2018

I ordered a 3-1 cherry tree and it looked to be in great shape when it arrived. Due to the weather here in NY I havent planted it yet but I have transplanted it to a pot in the mean time. That didnt seem to faze it all. So far so good. Hope this baby takes off this year!

Date of experience: May 1, 2018
Utah
1 review
0 helpful votes
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Thanks
May 4, 2018

Best plant transport packaging experienced, no problem with entire process. First time use, would use again for selected plants.

Date of experience: May 1, 2018