FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,061
shipping
245
quality
12,365
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144,027 reviews

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Alabama
1 review
0 helpful votes
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Red Leaf Maple
May 4, 2018

We've never ordered plants on line before, but the tree came in a timely manner and was full of leaf buds. We planted it and are awaiting the canvas it promises to give. The only negative so far is that the trunk was a little crooked rather than straight.

Date of experience: May 1, 2018
California
1 review
1 helpful vote
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Not what I expected
May 4, 2018

I was pretty disappointed in the size of the fig tree and root ball I received. They advertised it as a 1 gallon potted tree and I received a 1 gallon pot full of soil and a tree that had a a 2 inch root ball that had not Grown into the 1 gallon pot at all. For the price that I bought it for it was very disappointing. I called customer service and they did take a percentage off of my order which was nice and they were very helpful and friendly. Also with the two Honey Berry plants that I bought at first they seemed fine but upon closer inspection were covered and scale. And one of the honey berries wasCompletely root bound. For the price and the shipping that this company charges, I expected the plants to be healthy and what they Advertised. Im pretty sure I will not buy from this company again. I gave a two star because the customer service people were very helpful and friendly.

Date of experience: May 1, 2018
Texas
1 review
1 helpful vote
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When we received our trees they were WAY smaller than we thought they would be! We did select the 1-2 foot trees thinking some would be at least close to 2 feet. Not the case! All of them were about basically the same 12-15 inches and looked like a twig that was cut from a tree. Also we ordered 13 trees and only 8 showed up. After rescheduling our landscaper we finally went and bought more trees and had them planted. They did refund our money for the five trees but had to spend a lot more on the replacements.
I guess now we will have to wait and see whose trees do better!

Date of experience: May 1, 2018
Texas
2 reviews
0 helpful votes
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Great Experience
May 4, 2018

Ordered 2 trees. One tree was damaged during shipping and called about damage, they shipped another tree that day. Good to know they stand behind the replacement policy, without any hassles. I appreciate the fast response, makes me more likey to purchase again should I have a need for more trees.

Date of experience: May 1, 2018
Colorado
1 review
0 helpful votes
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Beautiful trees
May 4, 2018

They are still very young... I only planted them a few weeks ago but they seem to be growing and thriving. The big maple had new leaves and shoots and the smaller willows also have many new leaves. I am very satisfied.

Date of experience: May 1, 2018
Texas
1 review
0 helpful votes
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I am exceptionally happy with this company (fast-growing trees) and how they helped when I ordered the wrong plants for my yard situation. I will be ordering from them again when I have a better idea of what will work and get the yard fixed!

Date of experience: May 1, 2018
North Carolina
1 review
0 helpful votes
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Was to cold to plant, wep/cherry did not survive. Need better packing, both trees had broken branches. Need to be secured to box.

Date of experience: May 1, 2018
California
1 review
1 helpful vote
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Horrible - dead plants
May 4, 2018

First experience was good - bought some pretty fiddle leaf figs. Next purchase of 6 cintronella plants was horrible - all six arrived dead. Email not returned. Customer service interface too complicated so basically out over $100. Will never use company again.

Date of experience: May 1, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Tara-
I am happy to hear that your fiddle leave figs arrived well. I hate to hear about your citronella. Sounds like the transit took a toll on them. I am having a customer care agent reach out to assist you.

New York
1 review
0 helpful votes
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Plant buying made easy.
May 4, 2018

Ordered Tri-Color Dappled Willow; 10 - 1 gallon, and 7 - 3 gallon. All arrived in great shape, and have thrived since planted. Well, all except 2. Those were pulled out of the ground and abused by 7 month old Australian Shepherd. Of those two, one looks like it may survive. The other is going to have to be replaced.
With the quantity ordered, I received free shipping which made purchase very economical.

Date of experience: May 1, 2018
South Carolina
1 review
0 helpful votes
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Thankful
May 4, 2018

When one of my tree came to me broken you did replace it and I thank you for that, but now my jack fruit it not doing so good I am just giving it time. I hope it will do OK Because I want to oder some new peach trees and. Other items
So thank you for your help with are my trees

Mr Brooks

Date of experience: May 1, 2018
Massachusetts
1 review
1 helpful vote
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Bombarded with advertisements
May 4, 2018

Since I ordered from Fast-Growing-Trees I now am bombarded by countless advertisements from them on youtube/email/everywhere sometimes I see one ad after another for the entire evening on youtube. I have called them about it and got no satisfactory response. I won't buy from them again because of this. I will go to my local nursery and remain unknown.

Date of experience: May 1, 2018
California
1 review
1 helpful vote
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No bare root trees----you lied
May 4, 2018

No bare root trees----you lied! The moringa tree I got was totally bare root!
Tried to post pic. But your site won't upload it.

Date of experience: May 1, 2018
Illinois
1 review
0 helpful votes
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Love my trees...
May 4, 2018

Very easy transactions... order and they send it when it's time to plant. Very happy with the newest tree I received and just planted it. Can't wait to see it grow and make my front yard beautiful!

Date of experience: May 1, 2018
Washington
1 review
0 helpful votes
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I received a tiny Phenomenal Lavender plant for $26.00, overpriced.

My other orders were larger and fairly priced.

Date of experience: May 1, 2018
Illinois
1 review
1 helpful vote
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Tree seems dead
May 4, 2018

We bought 2 trees the dogwood is doing well but the jane magnolia came dry and the dirt off the roots we planted but so far not even a leave we bought insurance so we will be calling you

Date of experience: May 1, 2018
Illinois
3 reviews
0 helpful votes
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Eastern White Pines
May 4, 2018

My tree's arrived very quick and were very healthy. You wouldn't know they had been shipped. Well watered and the whole gambit. These will grow into beautiful trees. Thanks

Date of experience: May 1, 2018
California
1 review
0 helpful votes
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New buyer
May 4, 2018

Excellent from start to finish, both the website as well as phone contact. Will not hesitate to use them again!

Date of experience: May 1, 2018
Colorado
1 review
0 helpful votes
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My hops are hopping!
May 4, 2018

Plants showed up in great shape and are growing like they are supposed to. I haven't put them outside yet, but they are thriving.

Date of experience: May 1, 2018
Missouri
1 review
1 helpful vote
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My birthday gift
May 4, 2018

I was given an avocado tree for my birthday from my friend and it was shipped to my house and left by the front door in freezing temperatures, sleet and snow. I have now sent 3 emails requesting help because all the leaves turned black and fell off - however, no one has answered my emails. I am very disappointed because I have purchased lots of things and had asked for this for my birthday. Last year I got a Satsuma tree and it is lovely and was healthy. While I realize you didn't leave it out in the cold to kill it, I believe perhaps you did ship it too soon without directions to keep it warm or not deliver in bad weather. On the inside it said fragile but that didn't help!

Date of experience: May 1, 2018
New York
1 review
0 helpful votes
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Cold hearty avocado
May 4, 2018

Tree is doing great so far. Thank you... its rediculous that you make people use 100 characters... total bull $#*!. Wont be on site jabber agian. Will say no next time. You guys suck. There is that 100 characters?

Date of experience: May 1, 2018