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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Our trees arrived with their top half brown and most of them just a few sticks in the air. We purchased 40 trees total, 1/2 4-5 ft and the other 1/2 5-6ft. This was a big investment. I contacted the company when the trees arrived and their response was this happens during the first frost'. They didn't experience a frost in shipping, I don't think they even read my concern. I bought insurance, going to give it a month and then contact for full reimbursement because I wasn't sold healthy trees.
Terrible Did not receive and the only thing that they gave me was a $10 refund specially at this time they should have just gave me a full refund and I will be calling to get there to get that today
We Received great plants and the burlap planter bag is the best.
I ordered two 5-6 ft baby giant thuja trees (Virginian arborvitae) from FGT. The shipping was delayed by a couple of days but trees arrived healthy with the root balls still in moist soil. One of the trees was a great upright specimen however I am thoroughly disappointed with the second tree. The trunk is completely deformed with a "hunch back" all the way from the root to the top of the tree. If I were picking a tree at the store myself I would never pick a specimen like that. I am not sure why FGT would think shipping a tree like that would be okay, specially when I paid $170 a tree.
I had to improvise and plant the "hunch back" tree with the rootball at a significant tilt in the ground. I doubt the structure of the tree will be able to hold its own weight as it grows taller though:-(.
I had a question regarding my delivery service they helped fast and great response
Good job packing and quick to deliver. Fast growing trees will be used in the future.
I received part of my order presently available. The Italian Cyprus were fine. All three of the banana trees were dead within a day of being open.
We're so sorry that your banana trees didn't travel well! We have reached out privately with some information on how to make a claim!
Ordered Thuga Green Giant trees and received them in just a couple of days. They were packaged very carefully, and the trees were absolutely beautiful. Exceeded my expectations!
FEDEX delivered the trees and we planted them. Need to wait a couple of years to see how they turn out.
My experience with shopping with fast growing trees. Com was excellent. I'm watching my tree grow everyday and I'm a satisfied customer
The trees were great but the packaging could've been better. A couple plants had torn plastic bags around them which is no big deal but I had a plant completely fall apart in the shipping box, with dirt everywhere and roots were bare. I had to clean the dirt up and pack it back into the planter and hopefully the tree survives. But other than that hiccup the trees looked really nice.
I found the website easy to use and navigate. The selection of trees was good. Delivery was FAST and EASY. Nice Job FastGrowingTrees.com!
Came when it was supposed to. Is as described, just don't expect plants, just sticks and about a foot long.
My plants arrived on time, in great shape and ready to plant. They're absolutely gorgeous!
THE TREES ARRIVED BUT WERE LEFT ON OUR FRONT PORCH FOR THE DAY IN THE SUN AND THE LEAVES ARE ALL BLACK AND WILTED, WE ARE WAITING TO SEE IF THEY WILL RECOVER!
We're going to reach out privately and get some photos of your plants. We're so sorry that the carrier left them in the sun!
I ordered two trees and one has a sturdy and well established trunk and branch presentation. The second tree was very small for a 3-4 ft tree. It had 3 very thin and sparse branches, two of them broken. I was very disappointed. I was advised to wait for a month and see if this tree will have an established growth pattern. If it doses not, I was advised that it would be replaced by the folks at Fast growing Trees.com.
It looks like we have the order notated about this. Please keep us posted on how it does and we'll be happy to help!
Easy ordering, good buying experience, tree arrived much sooner than I expected. Thanks Gina!
The Crape Myrtles are starting to branch out after planting. From sales to delivery all went great. I'd order again if needed from this company.
I ordered 8 crepe myrtle trees 2-3 foot height and within a week they all show signs of growth. We are very pleased. Initial shipment missed 3 of the 8 root rocket fertilizer and customer service promptly shipped them out. One of the best remote plant shopping experiences I've had and I will continue to return to this vendor for our landscaping needs. Happy to recommend this online shop to anyone that asks.
I only received the tree, which may die in shock. And I did not receive any of the other 3 items on my order.
We do apologize that some items are missing from your order! We have reached out to you and we'll get you these missing items!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry that one of your trees arrived to you in poor shape! It looks like we have since taken steps to improve your experience with your order!