FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,053
shipping
245
quality
12,363
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147,481 reviews

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North Carolina
3 reviews
0 helpful votes
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Very nice looking tree!
March 17, 2020

Easy ordering, good buying experience, tree arrived much sooner than I expected. Thanks Gina!

Date of experience: March 17, 2020
Colorado
1 review
0 helpful votes
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Top Notch Trees and delivery.
March 17, 2020

The Crape Myrtles are starting to branch out after planting. From sales to delivery all went great. I'd order again if needed from this company.

Date of experience: March 17, 2020
Florida
1 review
5 helpful votes
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Great little trees
March 17, 2020

I ordered 8 crepe myrtle trees 2-3 foot height and within a week they all show signs of growth. We are very pleased. Initial shipment missed 3 of the 8 root rocket fertilizer and customer service promptly shipped them out. One of the best remote plant shopping experiences I've had and I will continue to return to this vendor for our landscaping needs. Happy to recommend this online shop to anyone that asks.

Date of experience: March 17, 2020
California
1 review
0 helpful votes
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Hacked Order
March 18, 2020

I only received the tree, which may die in shock. And I did not receive any of the other 3 items on my order.

Date of experience: March 17, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We do apologize that some items are missing from your order! We have reached out to you and we'll get you these missing items!

Nebraska
1 review
0 helpful votes
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Healthy Hydrangea
March 17, 2020

My tree arrived quickly and in excellent condition. It's been planted one week, has numerous buds of green and I look forward to seeing if there are blooms this year. I'm very pleased with the quality and size of my hydrangea.

Date of experience: March 17, 2020
Nevada
1 review
0 helpful votes
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Shipping and delivery
March 18, 2020

No estimated order delivery date provided and it took a little longer than expected, but my order was received in good condition.

Date of experience: March 16, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so happy to hear that your order arrived in great condition! We do apologize that you didn't receive the tracking information when the order shipped. You're always welcome to give us a call with questions or concerns!

New Jersey
2 reviews
2 helpful votes
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Smooched upon arrival
March 18, 2020

I ordered three plants on the same day. It's the first time i received my plants in a poor condition. I am still hoping one of them survives. All three plants arrived together in a small box, where they were all smooched together and the leaves on one of the plants barely had any left. I am very disappointed because that particular plant was expensive. At this time my Barbados cherry tree has barely any leaves, I am watching the plant however, it doesn't look happy at all.

Date of experience: March 16, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! We have reached out privately to help!

Tennessee
1 review
0 helpful votes
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Musa Basjoo
March 16, 2020

I ordered 2 of the basjoos. They arrived quickly and looked great considering their travel. Thinking of ordering more if I have the space.

Date of experience: March 16, 2020
California
1 review
0 helpful votes
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Good Looking Tree!
March 16, 2020

Great buying experience however shipping was delayed several times. Tree arrived upside down but was luckily packaged properly and not damaged. Hopefully this tree provides fruit for years to come!

Date of experience: March 16, 2020
California
1 review
0 helpful votes
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I ordered the tree a few weeks ago. It took 3 days for the order to process. It then took 2 weeks for the shipping to process. Tree arrived 3 days after original date. I don't know if this was due to fast growing trees or shipping company.
Tree arrived looking healthy with planting and care instructions. Other than the delay between process email and actual delivery I'm very satisfied.

Date of experience: March 16, 2020
Germany
2 reviews
2 helpful votes
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Stick
March 16, 2020

So I ordered two 4-5 foot mimosa trees. They arrived in a timely manner as I paid for shipping. However when I opened the box to my surprise I received a stick. The branches had been cut off. So now in my yard I have a stick planted with no progress since planting. When emailed back from them the response was, trees lose their branches and leads during dormant time of the year. Are you freaking kidding me, trees lose their BRANCHES. I paid for trees not a stick. I would NOT recommend this company. Go to Pike Nurseries, they have wonderful trees and just as well priced, plus they guarantee for life!

Date of experience: March 16, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately to help explain a little bit about your tree as Mimosa's drop branches as well as leaves. We're so sorry for any confusion about this!

Louisiana
1 review
0 helpful votes
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Shane's Trees
March 16, 2020

I received two boxes containing plants. Once box contained two persimmon trees. The box should have been shipped horizontal based on the placement of the trees; however, it was delivered vertical (although the tag said "this side up"). One of the tree's root ball was greatly disturbed and all the soil was displaced. I planted both trees within 30 feet of each other and the one that was not disturbed is blooming; however, the other is not. I plan on giving the second one a few more days to see if it blooms before contacting the company. The other box contained 23 tri colored dappled willow shrubs and looked like it was handled roughly. 5-6 of the willows were greatly disturbed with soil spilling from the pot. I placed those in a particular section of my yard and they appear to be struggling; however, the others that were not disturbed appear to be healthy. I think the rough treatment of the shipping may impact a few of the plants... we will see over the next few days if they begin budding...

Date of experience: March 16, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! We're reaching out privately to get some further information so we can help out with this!

Maryland
1 review
0 helpful votes
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I placed an order at the beginning of March for two Red Ruffles Azalea shrubs. FGT had a very quick turnaround before shipping at what is a busy time of the year for nurseries. Unfortunately, when my package arrived, only one of the two Azaleas were Red Ruffles. The other was a Delaware Valley White! I called the customer service line, explained the situation, and the woman I spoke to was very gracious, both apologizing (for what I am certain is an easy error to make during the busy season), and immediately making my order whole! The next day my second Red Ruffle shipped. Now I have two very healthy and vigorous Red Azaleas prominently flanking my front door! 5/5 for FGT, I will use them again!

Date of experience: March 16, 2020
Washington
1 review
1 helpful vote
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Olive tree order
March 16, 2020

This was a very positive experience.

One possible issue however is that one of the trees was dislodged from its packaging during shipment and the root ball separated. Our plan is to observe how it does. I took photos before fully unpacking and can forward them at your request.

Thank you!

Date of experience: March 15, 2020
Alabama
1 review
0 helpful votes
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Very Impressed
March 16, 2020

Quick delivery! Merchandise in good condition. I have never used this company but I'm pleased

Date of experience: March 15, 2020
Texas
1 review
0 helpful votes
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Quaking aspen
April 14, 2020

I was unimpressed with the immaturity of the trees that arrived. I paid extra for the 6-7 foot trees and they were barely 6 feet including the root ball and had a single limb with no branches.

Date of experience: March 15, 2020
New York
1 review
0 helpful votes
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The trees arrived on our island very quickly. My gardener said they were in great shape. Thanks so much

Date of experience: March 15, 2020
North Carolina
1 review
0 helpful votes
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Nice little trees
March 15, 2020

So far so good planted the trees watering every couple days hoping they take!

Date of experience: March 15, 2020
Virginia
1 review
0 helpful votes
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Fast Shipments
March 15, 2020

Received as ordered. One of the apples tree in question. Just a stem, no leaves. Lets see what will happen

Date of experience: March 15, 2020
Georgia
1 review
0 helpful votes
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Great company to work with! I live in Georgia and ordered a gardenia for my niece in Los Angeles. It is beautiful! Fast delivery!

Date of experience: March 15, 2020