FastGrowingTrees.com

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FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,054
shipping
245
quality
12,363
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146,716 reviews

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Georgia
1 review
0 helpful votes
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Great company to work with! I live in Georgia and ordered a gardenia for my niece in Los Angeles. It is beautiful! Fast delivery!

Date of experience: March 15, 2020
Germany
1 review
0 helpful votes
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Fast shipping, healthy trees
March 15, 2020

Very happy with the cost, speed and quality. Will definitely shop here again when I want/need more plants.

Date of experience: March 15, 2020
New York
1 review
0 helpful votes
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Gorgeous tree
March 15, 2020

My tree came quickly. It is so healthy and large and gorgeous! It already has the beginnings of fruit!

Date of experience: March 15, 2020
California
1 review
0 helpful votes
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Dogwoods
March 14, 2020

Well packaged and quick delivery. Will definitely order again and refer

Date of experience: March 14, 2020
Washington
2 reviews
0 helpful votes
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Nice plants!
March 13, 2020

Loved the way they packaged my shrubs. They arrived well, were lush green and are already in the ground in their permanent location!

Date of experience: March 12, 2020
Missouri
2 reviews
0 helpful votes
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Dogwood Good
March 12, 2020

My yellow twig and red twig dogwood arrived in good shape, the jury is out on the crape mrytle. I have everything in my greenhouse right now as we've had some freezing temps, so I'll let you know.

Date of experience: March 12, 2020
North Carolina
1 review
0 helpful votes
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They are awesome! I ordered my tree and it can the day it was promised! It was easy to get out of the box and it is beautiful!
Thank you fast growing trees I will be using you for all of my plant needs!
All the others companies sent me the wrong tree, or plant, without an explanation and FGT sent me the CORRECT tree the first time!

Date of experience: March 12, 2020
Michigan
1 review
0 helpful votes
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Healthy Trees
March 12, 2020

I order was delivered fast and my trees were received in great and healthy condition.

Date of experience: March 12, 2020
Virginia
1 review
0 helpful votes
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PawPaw Trees
March 12, 2020

I received my three paw paw trees and planted them the day they arrived. Waiting on them to leaf. They were a bit smaller than I was hoping for.

Date of experience: March 12, 2020
Colorado
1 review
0 helpful votes
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So far, so good
March 12, 2020

Arrived in decent shape & the size advertised. They are dormant right now, but the trees I've received in the past have done well, except for one.

Date of experience: March 11, 2020
Florida
1 review
0 helpful votes
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Great service
March 11, 2020

Can't wait to see what the trees look like in a few years! Would definitely buy from again!

Date of experience: March 11, 2020
New Jersey
1 review
0 helpful votes
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Becareful
February 26, 2020

Do not enter your cell phone number to get text alerts on tracking. They sell your cell phone number to advertisement companies.

Date of experience: February 25, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We take your personal information very seriously and assure you that we do not sell it. If you have any questions, please give us a call!

California
9 reviews
2 helpful votes
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NOT fast growing
February 17, 2020

Almost two years now since I purchased a couple of fruit trees. Paid what i felt was a premium price but there are no reputable nurseries within reasonable distance. Yes, both trees are still alive but look EXACTLY the same as received. They haven't grown at all and remain in a dwarf-type state. If I didn't know better I'd swear they were plastic. Both trees were planted per instructions. They have been adequately fed and water religiously. So very disappointed. Customer service disappears as soon as order is received. They only promise the plants will "live". End of warranty.

Date of experience: February 15, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear that your experience has been less than stellar! We have reached out privately to offer some assistance!

Minnesota
1 review
1 helpful vote
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Horrible plant came broken
March 1, 2020

Plants came broken planted them. A year later they have hardly grown at all just about 5 leaves on one plant the other is dead since it was broken in halve sent email no response when they arrived would not order from them again

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2020
Racheal S. — FastGrowingTrees.com Rep
over a year old

We apologize for the inconvenience. We had attempted to reach out to help resolve this but never heard back. Again, we're so sorry that the plants are not doing well! Our plant specialist would be more than happy to offer some guidance to get your plants thriving again so please give us a call at your leisure.

District of Columbia
2 reviews
5 helpful votes
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As soon as they got payment no one ever replied to me anymore, ill post everywhere so people wont fall for this scam

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2019
New Jersey
2 reviews
3 helpful votes
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Do not buy from them!
January 7, 2020

I have purchased for years from the company, many, many trees worth thousands of dollars and was happy. You pay a premium price, in fact, you go to other retail stores you will pay a lot less, the trees are way overpriced, however, I liked the service and quality. This time, I had purchased several trees worth $ 300 and they arrived in bad condition. The pine trees are brown and yellow on top, the palm trees are brown on the edges. They would not take care of it and refused to handle this. I cannot plant such trees in such bad condition. I contacted them two days after shipment. They falsely claimed that the trees would magically turn green after planting, which is an insult on my intelligence. I am very disappointed by this company and will never purchase these overpriced trees again! I

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 8, 2019
California
1 review
0 helpful votes
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Terrible place
December 18, 2019

Terrible place. I will never back this place. I ordered and received dead trees. And the people there are very rude. They don't care at all.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2019
Massachusetts
1 review
0 helpful votes
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I bought a 4-5 foot olive tree on this site. When it arrived it looked a little meek (very little foliage), it started to rebound, but then died suddenly and I realized it was covered in scale. I spent a few months fighting the scale infestation, but it died. I had bought the tree replacement warranty, called to use it, and was given a gift card that didn't cover the cost of a new tree. I called back and they were conveniently out of the 4-5 foot trees and could only sell me the 5-6 which would cost $45 (note that if I replaced it with a 2-3 foot tree there would be no refund for the cost difference). The customer service rep referenced "policy" so many times it was insulting. It was frustrating to say the least; the tree quality was poor, the warranty was a scam, and the service rep was awful.

Date of experience: November 15, 2019
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear that you are unhappy with your experience with us. If for any reason your plants arrive in poor condition we want you to contact us immediately so we can make it right. We have a 30 day guarantee that will cover your plants should you have issues during that time frame. Our inventory sizes can change at any given time due to dealing with live plants. Our goal is to always be in stock on many different sizes but sometimes Mother Nature has her own timeline. When looking into your order we noticed that you only paid half price for the olive tree due to a coupon code that you used. When you called in to activate your warranty the customer care rep went above and beyond and honored the full price of the tree and not the discounted price you paid originally. Again, we are sorry about your olive tree and hope that you will give us another opportunity to send you a olive tree.

Texas
2 reviews
15 helpful votes
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I ordered online from Fast Growing Trees which has the same address as Brighter Blooms.

The Condo Avocado Tree description says "our grafted trees can give you fruit as soon as the first year!". Beware that is for their 5-7 foot trees which was not available at the time I purchased nor at the time I spoke with a Plant Expert about this issue.

A 2-3 foot tree will take longer than 4 years to bear avocados.

Had I known this I wouldn't have purchased this at all. To return the tree plus pay 25% restocking will end up costing the same as the tree so I'm just going to keep it.

They offered a measly 10% off my next order which is a slap in the face. Terrible experience. I do not recommend ordering from this company.

Date of experience: November 12, 2019
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry for the inaccurate description regarding the fruiting time for this tree. We're currently working with you and we'll make sure this is turned into a 5 star experience!

New Jersey
3 reviews
0 helpful votes
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Reliable
November 12, 2019

They were there with replacements, when trees didn't make it thru a harsh winter.

Date of experience: November 8, 2019