FastGrowingTrees.comReviews 30,482

I was really excited about my new trees and flowers. The trees have turned brown and the hydrangeas are really struggling even with the replacement when the first ones died. Such a bummer.

I ordered 1 Apple Tree and 2 Cherry Trees. The Apple Tree was A very nice tree. The Cherry Trees were smaller than I expected. They've already lost all their leaves and I hope they don't die Thanks

I ordered 6 shrubs that were rather expensive but I was reassured by their alive and thrive policy. 2 arrived rather damaged. I took photos and answered all their questions about the state of the shrubs but it was a bit of a struggle to get the replacements. Now a couple more have died and I am debating rather or not to contact customer service again or just to cut my losses and order through a different company.

I have a Lil Kim Lilac tree and in my front yard which is beautiful. I am hoping this next tree thrives as well.

Overall I'm satisfied. My tree was taking awhile to ship so I email customer service. Here it was on back order but I didn't now that. The customer service person directed me to the small print that said back order then I saw it. I suggested making it bigger, or more obvious somehow. The tree came very thirsty and rough, the pot was wrapped in a bag but dirt still got out, the leaves were brown and the one side of the tree lost its branches. So expect it to come in rough shape due to shipping. Since planting it's doing well, I picked the brown leaves off and new green ones have came in. The side where the branches broke off during shipping is still bare, I'm hoping branches grow in.

I will be quick - your team is a little to quick to "turn down" or DENY a claim with out understanding the true background or circumstances around a consumer's problems. It took me 20 contacts to FGT to have one human understand our issues and only then after 3 days of back and fourth, did someone understand out issue and grant us replacement trees.
It is quite possible that we take our business somewhere else.

It was great. Ordered a red blazer maple that is healthy and doing great.

Every item I've bought has arrived safe and healthy, a bit transport dehydrated, easily remedied by a couple of days heavy watering. With one exception, tree roses, arrived in good condition and promptly died. They immediately replaced with another plant, with the same results! They offered refund or store credit. I took the credit bcs I get something from them almost every year!

We bought 11 thuja trees and unfortunately all of them died, we also bought a poplar and that one is thriving like crazy. I contacted customer service and they gave us a discount code for the next purchase.

I have made several orders... each time with high hopes. Customer service is great but plant quality is hit or miss

I had a tree arrive yesterday with a broken leader branch. I submitted a report and they approved a replacement tree within 24 hours.

All the trees I've ordered have been healthy, but 2 died and I thought I had the 1 yr replacement and they said I didn't. I hope they were right. They also said we needed a care bed for the trees and I hadn't heard or read of that before to my knowledge before planting the trees. I wish they would have replaces the 2 that died. My experience of the trees themselves and shipping have been excellent.

Fed ex treats these live plants horribly... Last shipment was delayed for several days and plants were severely jossled around, boxes crushed and plants wilted, i doubt they will survive... not fastgrowing trees fault... you could tell they were packed care... this might be my last order though...

After placing my initial order both of my trees arrived split in half. I sent the box back with the driver right away. The company then mailed me one replacement tree, however, the tree died a few weeks after I received it. I'm still waiting on the second tree to ship because it is out of stock. I have a big vegetable garden and multiple fruit trees and bushes and have never had these kind of issues before. However, not a great experience overall I would not recommend.

A friend ordered two Mango trees for our new home. They came packaged meticulously and are growing so well, we decided to order additional trees for our 6 acres in FL.

FastGrowingTrees is probably 25-40% cheaper than I've seen for plants locally and it comes right to my doorstep. I love the year guarantee since Milwaukee can have some harsh winters.