FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,215 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow sue A.
Unfollow sue A.
Share Review
Report Review

The trees I ordered were fine. They arrived promptly and were in protective packaging. As a newer gradener I am finding the five or more deer that bed down in my grass every night, seem to like to eat anything they can find. If I were to get something again I would put extensive wire around all plants. Frustrating.

Date of experience: October 24, 2019
New York
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

No new growth
October 27, 2019

I purchased a lemon tree. Since purchasing last spring, it has lost about half of its leaves and not produced any new growth. I have fertilized with citrus tree fertilizer, and paid carful attention to sun and water conditions. It has flowered, and actually produced 2 small fruits, but they have remained the same size (walnut sized) and dark green for the last month. I am doubtful they will ever turn yellow and be edible. It's kind of the lemon tree that isn't dying but also isn't showing much promise.

Date of experience: October 24, 2019
Ohio
1 review
0 helpful votes
Follow Angie s.
Unfollow Angie s.
Share Review
Report Review

Rip off, stay away
October 18, 2019

I purchased Croton Petra in 3 gallon pot for $39.99. Should look good right? Wrong! Plant came in 3 gallon pot which didn't grow in that pot but was taken from 6'' pot(which should be different price, almost double less on site page) and thrown before shipping into a bigger pot. Very stressed, very small plant. I wrote a review but of cause it was not posted because it was not good enough. Just for example I bought from local store same plant( not shipping cost of $16.99 too) for $12.99. So the bottom line:
- not as advertised, don't trust site reviews
- complaints are ignored
- too expensive and on top you have to pay for shipping.

Date of experience: October 18, 2019
Florida
1 review
0 helpful votes
Follow Cindy A.
Unfollow Cindy A.
Share Review
Report Review

Dead tree
September 28, 2019

Same thing that everyone else who had this problem says. I bought the Miracle Berry tree and didn't even argue when the advertised price was incorrect and I ended up paying more. I also purchased the recommended soil, etc. The tree bloomed once and died although all my other plants around it were fine. I think I dealt with Pamela and Jennifer - unhelpful and refused to make it right.

Date of experience: September 28, 2019
Pennsylvania
1 review
1 helpful vote
Follow Wayne Z.
Unfollow Wayne Z.
Share Review
Report Review

Purchased a tree, bought a warranty just in case. Tree arrived, paid a professional tree company to plant tree. Within several months tree died, followed ALL recommendations provided to care for the tree. Reported to company, they are not willing to refund money, just offer an in store credit. What is the point of purchasing a warranty if i cannot get a refund. DO NOT USE THIS COMPANY.

Date of experience: September 26, 2019
Illinois
1 review
1 helpful vote
Follow Myrland F.
Unfollow Myrland F.
Share Review
Report Review

Mobandy
September 17, 2019

The trees should come in black dirt, not mulch. Out of all the trees I have purchased I have two living

Date of experience: September 17, 2019
Georgia
1 review
2 helpful votes
Follow Goodman B.
Unfollow Goodman B.
Share Review
Report Review

Bought 38 Cyprus trees, and the one year warranty. 7 of them died. Emailed them to get the dead trees warrantied, and they're been dragging their feet, and refuse to send replacement coupon, even though they have said warranty is approved. First sent them email in July, claim to have resent, but its hasn't arrived. Reminds me of checks in the mail game. Warranty is a rip off, don't bother with it.

Date of experience: September 9, 2019
Colorado
1 review
0 helpful votes
Follow Kenneth Y.
Unfollow Kenneth Y.
Share Review
Report Review

Trees dont do well in colorado
September 7, 2019

70-100% death rates green thuragas all dead. Willows 1 of 4 survived. Guess no good for higher altitudes

Date of experience: September 7, 2019
Georgia
1 review
1 helpful vote
Follow Julie J.
Unfollow Julie J.
Share Review
Report Review

Twig
August 26, 2019

We were surprised when we receive a 6 foot twig with one leaf, Hybrid Poplar. Hopefult it will surprise us by flourishing.

Date of experience: August 26, 2019
District of Columbia
1 review
2 helpful votes
Follow Karen B.
Unfollow Karen B.
Share Review
Report Review

Bought 20 of the Leyland Cypress for over $300. A few weeks later all but 6 were dead. Contacted customer service and even sent pictures. They wanted me to pay another $60 to ship out replacements or buy an extra warranty for $80. Horrible!

Date of experience: August 22, 2019
Connecticut
1 review
1 helpful vote
Follow Sharon B.
Unfollow Sharon B.
Share Review
Report Review

It is sad you the consumer not only have to pay for a guarantee but also shipping charges. Purchased a peach tree for $80.00, which arrived bare root, planted it the leaves fell off, watered it but the tree eventually died. For the $28 fee to warranty the tree they would replace it & shipping cost of $30. Also if it needs to be returned you have to pay that shipping cost also. So it would cost me an additional $58.00 to replace the tree making it a $138.00 small peach tree. Decided not to bother, bought a peach tree from a local nursery, guaranteed for 2 years at no cost, threw in 2 bags of soil. And is very healthy and engineered for your zone. Extremely dissatisfied with this site. Also be very careful especially if you live in FL that your tree is compatible with the growing zone in which you reside.

Date of experience: August 21, 2019
New York
2 reviews
2 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

I would go to local landscaping company or Home Depot by the time your done with fast growing trees between fees and no returns not worth it

Date of experience: August 11, 2019
Maryland
1 review
1 helpful vote
Follow John U.
Unfollow John U.
Share Review
Report Review

Opened the boxes to find sickly infested plants. Contacted them and they just told me what to buy and how to nurse them back to health. They were expensive and not worth the money. I don't recommend Fast-growing-trees.com. Steer clear.

Date of experience: July 14, 2019
Kansas
2 reviews
2 helpful votes
Follow Jill M.
Unfollow Jill M.
Share Review
Report Review

It's a coin toss if your tree will be alive when you receive it and if it isn't, too bad. Customer service will not do anything about a dead tree.

Date of experience: July 10, 2019
California
2 reviews
28 helpful votes
Follow Janet J.
Unfollow Janet J.
Share Review
Report Review

I bought 4 Japanese Maple trees that were supposed to be 4-6 feet for $300. I also bought insurance. Four trees arrived in one skinny box. These trees were minute, damaged and two were out of their dirt containers. I called the company immediately and was told to take pictures. I took pictures and sent them back. No answer from them fir several days so I again contacted them. They said my pictures were inconclusive. They asked for more pictures. I again took and sent pictures. No word for many days. I contacted them again and they said it looked like the trees had a chance but if I wanted to send them back I could do so at my own expense. I argued that I had purchased the warranty. I asked what the warranty covered. I answer. I contacted them again and was tolld that they would pick them up but charge me a 25% restocking fee. I again pointed out that I paid extra for insurance. After 5. More days I have had no word from them and they have not picked up the plants that are totally dead. What kind of a business is this? Obviously a SCAM.

Date of experience: June 24, 2019
Tennessee
4 reviews
1 helpful vote
Follow Kayce M.
Unfollow Kayce M.
Share Review
Report Review

I bought Azaleas, Rhododendrons, and a Knock-Out rose as my first order. When they arrived, one of the Azaleas had some damage and did not look very good. I blame this on the delivery service, not Fast Growing Trees.

I contacted Fast Growing Trees and a replacement was sent out - had it in three days! This one arrived in perfect condition and was planted with the others.

Every one of these plants is growing beautifully; and, next year, they are going to be beautiful when the blooms come out.

Near the end of May, I ordered two Kousa Dogwoods. They arrived a little bit stressed (by then, our temperatures were already in the 90s), so I put them in the shade and gave them some water. A few days later, planted them and continued to give them water daily. For whatever reason, one of the Kousa Dogwoods did not survive.

I contacted Customer Service to let them know. I spoke with Autumn (who was great!) and she took care of everything for me. Another tree is on the way and I know it will be in excellent condition because they really do have quality merchandise - better than I can find anywhere around here at our local nurseries.

I recommend Fast Growing Trees to anyone looking for trees, shrubs, or whatever you might need for your garden. As far as I am concerned, no one can beat them for quality!

Date of experience: June 18, 2019
New Jersey
2 reviews
2 helpful votes
Follow Richard L.
Unfollow Richard L.
Share Review
Report Review

On 12/26/18 I ordered two 4'-5' tall AVOCADO TREES. They arrived on 12/31/18. We planted them immediately and placed them in a 13' x 6' window in our living room. Very shortly after they bloomed. Both plants slowly defoliated and grew new leaves. However, one of them only grew new leaves on the bottom portion of the tree. I noticed the top portion of the trunk was starting to dry out. I contacted Fast Growing Trees to tell them that I purchased to 4'-5' trees and now I have one 2' tree and wanted a replacement.

I was informed I should have purchased the warranty. They would be happy to charge me $40 to then give me a credit for the one tree. I told them I would keep my trees and let everyone know they do not stand behind what they sell.

Buyer Beware! Shop somewhere else!

Date of experience: June 18, 2019
New York
1 review
3 helpful votes
Follow Daniel a.
Unfollow Daniel a.
Share Review
Report Review

Fungus problem
June 18, 2019

I bought a 5 in 1 apple tree, planted it same day as it arrived and woke up to see fungus on multiple leaves. After contacting them and informing them of this I was advised to spray fungicide. Not acceptable. After spending $150 + warranty I expected more. Not only do I have to dig the tree out, now I have to proceed in treating the surrounding area.

Call this a 6 in 1 apple tree. Next time just tell your customer you'll throw in the fungus for free so at least they're aware.

Date of experience: June 18, 2019
Missouri
1 review
2 helpful votes
Follow mike t.
Unfollow mike t.
Share Review
Report Review

Do not order from these folks spent $350 on plants three died when ask to replace they just keep ignoring request till insurance lapses

Date of experience: June 17, 2019
Maine
1 review
3 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Share Review
Report Review

Fast Growing Trees Review 06/06/2019
First I purchased two peach trees. When they arrived I immediately called them and ask why they even ever bothered to send the one that looked dead on arrival. Reply, give it a chance, you have insurance. After a chance I called them back and and did the entire send pics, etc and got an Email that said that they would be in contact within 24 hours. Not a word. I think that they mean was NEVER... Then I purchased blueberry bushes which seem to be doing fine, so is the Lilac, wait that wasn't a FGT it was purchased LOCALLY. But the Dogwood tree, not a leaf on it... You should see my neighbors peach trees, they're loaded with blooms. < ALL LOCAL
Here's my thoughts on Fast Growing Trees, BUYERS BEWARE, BUY LOCALLY.

Date of experience: June 7, 2019