Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Amazed it seems they have grown by 1/2 their size every summer. Every time I have a question they are there and ready to answer. Can't beat there attention to you as a customer.
Never received any fast growing trees! When were they supposed to be delivered?
Great delivery, great trees. All survived and are flourishing!
The grafted in branches died pretty quickly and I was left with the peach only. Then the tree died, it didn't even live a year.
Trees arrived and while they technically met the specifications, the quality seemed suspect. Now, after just over a year all but one have died ( We received over 30 total).
Planted 50 trees along border next to highway. Apparently the salt spray from winter application to road found its way to the trees and killed them. I won't know until next spring how many are affected.
Fast Growing Trees is a great place to get healthy plants and trees, as well as solid advice about how to keep your flora healthy. I highly recommend them!
I was surprised at how small the trees were and unfortunately, only half of them lived. The plants were better quality and I'm satisfied with those purchases, however
Despite following all of the enclosed instructions, my little tree died.
I purchased a crepe myrtle from the business. The web site was easy to navigate and informative. They told me what to expect and didn't disappoint.
Some trees arrived in great condition while others came dried and almost dead. I had purchased the extra protection for such an event and got replacements for dead ones. The 2 gingko trees are supposed to be fast growing trees but after 2 years in the ground they still haven't grown more than a few inches. Each year I keep hoping they will take off.
First tree I ordered had practically no leaves and lost more after we planted. Second one had all leaves on one side, lasted about two months and then died off. Wasted a lot of money.
Thanks for always having a person that physically works at your company answer the phone l, and not an out of country answering service.
I bought 2 indoor plants and 1 tree. The first plant lasted only a few months and the other plant and tree died within a year.
Bought some rainbow eucalyptus and they never recovered. They were in bad shape when they arrived and died soon after planting
I really wanted this to be a great experience, but it wasn't. I bought 5 river birch that died very quickly. I called and then spent more money on a 1 year warranty. Even though they were all ready dead. The other 2 willows I also bought never made it through the winter. Received some in store credit so I ordered some pencil thin trees to seem like I received something. Just an overall regrettable experience.
Side note: I have planted dozens of trees on my acreage with success.
I had five emerald green arborvitae (14 inches tall) planted in May 2018 from one gallon containers. They got planting mix, with plenty of water and sun. They haven't grown one inch! I was advised by a friend that the roots must be growing in, and then they'll grow upwards. BUPKIS! The FGT website stated that they would grow from 14 inches to 4 1/2 feet. There has been ZERO growth.
Last year I bought 8 trees and 3 of them did not make the winter. One was replaced with quite satisfactorily. The other 2 were not - I was told of numerous hoops to jump thru and was unable to do that. I think I know a dead tree - no leaves in spring and summer! Will not purchase anymore trees. I did purchase several bushes and they are all GREAT!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

